Societal factors can shape how companies best respond after customers misbehave
From rule breaking and theft to verbal abuse and foul language, one customer's behavior can negatively affect another customer's experience. How hospitality businesses can best respond to instances of customer misbehavior can depend on the strictness.....»»
More Australian families are choosing private schools—we need to understand why
The shape of Australia's school system is undergoing a significant change. Enrollments in independent schools are growing, while fewer students are going to public schools......»»
PFAS detected in firefighter gloves, hoods, and wildland gear
The protective clothing worn by wildland firefighters often contains PFAS, according to a new study from the National Institute of Standards and Technology (NIST). The study also found PFAS in hoods and gloves worn by firefighters who respond to buil.....»»
New rules for cutting emissions at Colorado natural gas facilities will be "tough for everybody"
Colorado air-quality regulators this week will tackle one of the more complicated rules the state has drafted, ordering about 40 natural gas companies to reduce their greenhouse-gas emissions or pay into a system designed to help businesses lower the.....»»
The shifting security landscape: 2025 predictions and challenges
As the borderless threat ecosystem poses new challenges for companies and governments worldwide, CISA’s 2025-2026 International Plan aims to address this problem. CISA’s plan calls for integrated cyber defense across borders, addressing the c.....»»
Blackmagic"s new camera for Apple Vision Pro content has a hefty $29,995 price tag
The Blackmagic URSA Cine Immersive camera for Apple Vision Pro content was made available for pre-order, with shipments to customers expected in early 2025. Here's what it can do, and who it's for.The Blackmagic URSA Cine Immersive camera is availabl.....»»
Moral judgments shape everyday consumption practices, says research
In a new study, a Florida State University marketing researcher and her colleagues have revealed a complex moral landscape underlying everyday consumption practices, particularly relating to self-care, just in time for the holiday shopping season......»»
Retailers that make it harder to return stuff face backlash from their customers
In 2018, L.L. Bean ended its century-old "lifetime" return policy, limiting returns to one year after purchase and requiring receipts. The demise of this popular policy sparked backlash, with several customers filing lawsuits......»»
How companies can address bias and privacy challenges in AI models
In this Help Net Security interview, Emre Kazim, Co-CEO of Holistic AI, discusses the need for companies to integrate responsible AI practices into their business strategies from the start. He explores how addressing issues like bias, privacy, and tr.....»»
World falls short of drought deal at Saudi-hosted talks
Negotiators failed to produce an agreement on how to respond to drought at Saudi-hosted UN talks, participants said on Saturday, falling short of a hoped-for binding protocol addressing the scourge......»»
Intel strikes back, calling out high return rate of Qualcomm laptops
Intel's co-CEO says retailers are extremely concerned about how many Qualcomm Snapdragon PCs are getting returned by customers......»»
A new twist: The molecular machines that loop chromosomes also twist DNA
Scientists from the Kavli Institute of Delft University of Technology and the IMP Vienna Biocenter have discovered a new property of the molecular motors that shape our chromosomes. While six years ago they found that these so-called SMC motor protei.....»»
Report: AT&T, Verizon aren’t notifying most victims of Chinese call-records hack
Telcos reportedly aren't telling users about call metadata taken in Chinese hack. AT&T and Verizon reportedly are not notifying most customers whose call records were stolen in th.....»»
Data-driven study finds gender inequality in academic publishing
Editors of academic journals hold an influential position in their field. They have decision-making power over which authors and papers get published, set journal policy, and help shape the trajectory of their discipline. It is also a role in which w.....»»
Farmworkers adjust hours, locations to dodge wildfire smoke
Millions of cell tower pings from dating, weather, messaging and other mobile apps that use location-sharing services are helping agricultural economists better understand how farmworkers respond to environmental hazards such as wildfire smoke......»»
Enzymes evolved mix-and-match characteristics to shape nitrogen metabolism diversity across the planet
To boost crops more efficiently in the future, the evolutionary past may hold key insights. The way that plants process nutrients has a rich back story—they rely on enzymes that have been evolving for billions of years. However, these enzymes are o.....»»
Apple now selling medical expert-designed Vision Pro accessory that solves top user complaint
Aside from the $3500 starting price, there’s one common complaint about Apple Vision Pro that most customers experience. Apple has worked with an unlikely partner to provide a solution that the Cupertino firm will sell directly. more….....»»
United enables Apple’s lost luggage recovery tool for airline flubs
United and Air Canada are the first airline services to let customers use Apple's Find My link for their lost luggage to speed up the process of recovering it......»»
Weight loss drugs may also treat addiction, Alzheimer’s, and heart disease
Pharmaceutical companies are already cashing in on their other health benefits. One of Dr. Mo Sarhan’s patients was experiencing intense cravings for opioids and alcohol when th.....»»
Researchers reveal key factors behind Japan"s plastic waste removal rates in rivers
Plastic pollution is an ever-growing problem in today's world, as most societies have become overly dependent on plastics for packaging, medical supplies, and general goods......»»
TCL TVs will use films made with generative AI to push targeted ads
TCL to "heavily promote" original short films with gen AI animation, characters. Advertising has become a focal point of TV software. We’re seeing companies that sell TV sets be.....»»