Report: 76% of consumers would stop doing business with a company after just one bad customer experience
A customer experience study from Invoca shows that as inflation increases, so do expectations for great customer service. A customer experience study from Invoca shows that as inflation increases, so do expectations for great customer service.Rea.....»»
$7B in attempted App Store fraud blocked by Apple, says the company
Apple is continuing its PR offensive to promote the official App Store as the safest place to buy iPhone apps, after antitrust cases forced it to open up its platform to competition. It said that it has blocked more than $7B’s worth of attempted Ap.....»»
Making iPadOS finally live up to the iPad’s overachieving hardware
Every time a new iPad Pro is released, the reviews repeat the same narrative: powerful hardware, hamstrung software. The M4 reviews have been no exception. This gap isn’t because of a lack of effort on Apple’s part. The company has continually.....»»
iOS 17.6, iOS 17.7 & iOS 18: What’s Coming Next for iPhone
With lots of new software on the way, we felt it would be prudent to put together an iOS release timeline for iPhone users. Apple’s been busy in the months since iOS 17’s initial release back in September. The company’s released sev.....»»
iPadOS 16.7.8 Released for iPad
Apple’s pushed a new iPadOS 16.7.8 software update to iPad models stuck on iPadOS 16. Last week, iPadOS 16.7.8 entered beta testing. This week, after a very short stint in the company’s beta program, the company released the final version.....»»
The self-driving industry fumbled away public trust. Now it seeks a remedy
With a backlash brimming, the Autonomous Vehicle Industry Association is seeking to regain trust in self-driving technology. Only 9 percent of U.S. consumers tell AAA they trust the tech......»»
AI Teammates are coming to your workplace
At Google I/O 2024, the company has announced AI Teammates that can function within Google Workspace......»»
Report reveals peer review capacity not used to its full potential
A new global study from IOP Publishing (IOPP) has found that certain peer review communities continue to feel overburdened by reviewer requests, while others remain underrepresented......»»
Comcast plans cheap Apple TV+, Netflix, Peacock bundle
Comcast is preparing to offer consumers a bundle of three streaming services, combining Apple TV+ with Peacock and Netflix in a discounted package.Comcast's bundle will combine Peacock with Apple TV+ and NetflixCord-cutting has been growing over the.....»»
Apple & Samsung tied for top spot in customer satisfaction study
Apple and Samsung sit at the top of the heap for satisfaction among smartphone buyers, but the Galaxy edges out the iPhone when it comes to 5G users.Apple's iPhone 15 Pro (left) and Samsung's Galaxy S24Apple is habitually at the top of satisfaction s.....»»
Apple backports iOS zero-day patch, adds Bluetooth tracker alert
Apple has backported the patch for CVE-2024-23296 to the iOS 16 branch and has fixed a bug (CVE-2024-27852) in MarketplaceKit that may allow maliciously crafted webpages to distribute a script that tracks iOS users on other webpages. The company has.....»»
Apple and Google team up to stop unwanted Bluetooth tracking
Apple and Google have teamed up to create a new standard to help prevent the abuse of Bluetooth tracking devices. The post Apple and Google team up to stop unwanted Bluetooth tracking appeared first on Phandroid. Apple’s AirTag accessory.....»»
iOS 17.5 just launched with a huge security feature for your iPhone
Apple has tried to stop stalking and other ill use cases with AirTags, but has failed against trackers from other brands. iOS 17.5 finally closes that gap......»»
Former Cruise CEO Kyle Vogt returns to robotics realm
General Motor self-driving subsidiary Cruise detailed its comeback efforts Monday. Next up: the company's former CEO is raising the curtain on his own plans......»»
First M4 iPad Pro reviews praise OLED display, ‘the best kind of overkill’
Apple last week announced a , which is now available for pre-order. While the company says the new iPads will be officially launched on Wednesday, May 15, the press has already got their hands on the new iPad – and the first reviews praise the new.....»»
First M4 iPad Pro reviews praise OLED display but criticize price and software
Apple last week announced a , which is now available for pre-order. While the company says the new iPads will be officially launched on Wednesday, May 15, the press has already got their hands on the new iPad – and the first reviews praise the new.....»»
9 Things to Do Before Installing macOS Monterey 12.7.5
Installing Apple’s macOS Monterey 12.7.5 update might be tempting, but there are some steps you should take before moving your Mac from your current version of macOS Monterey, or older software, to the company’s latest firmware. macOS Monterey 12.....»»
Here’s How Long the macOS Monterey 12.7.5 Update Takes
Apple’s macOS Monterey 12.7.5 update is a minor upgrade, but it could still take quite a bit of time to install on your Mac. The company’s latest macOS Monterey software includes important security patches. It doesn’t have any outward f.....»»
Air Force is “growing concerned” about the pace of Vulcan rocket launches
US military seeks an "independent review" to determine if Vulcan can scale. Enlarge / The business end of the Vulcan rocket performed flawlessly during its debut launch in January 2024. (credit: United Launch Alliance) I.....»»
Bloomberg: Apple Vision Pro to debut internationally following WWDC
Apple Vision Pro first launched in the US only back in February, and it was unknown how long it would take for Apple to bring the product to more countries. Now, a new report indicates the wait may not be much longer. more….....»»
ChatGPT arriving on the Mac in new desktop app from OpenAI ahead of WWDC
Today at OpenAI’s spring update keynote, the company announced that ChatGPT would soon become more easily accessible thanks to a brand new desktop app launching on the Mac. more….....»»