Not All Customers Are Created Equal
If the people who provide your brand with higher revenue don’t receive a better CX in return, they'll go to a competitor that better recognizes their value. Continue reading........»»
American Axle revenue, profit climb in first quarter
American Axle & Manufacturing Holdings Inc. increased revenue and profit in the first quarter thanks to steadier production from its customers. The automotive supplier saw year-over-year revenue growth of 7 percent to $1.6 billion during the period,.....»»
AT&T is charging customers extra for faster 5G speeds
It looks like AT&T has announced an add-on feature for its 5G plans where customers can pay more for faster speeds. The post AT&T is charging customers extra for faster 5G speeds appeared first on Phandroid. The speed of 5G is dependent on.....»»
Apple Store app now features ‘Shop with a Specialist over Video’
Apple last year updated its online store with a new feature called “Shop with a Specialist over Video.” As the name suggests, it lets customers connect with an Apple Specialist using one-way video when buying certain products, such as the iPhone......»»
Scientists advance research of harmful PFAS chemicals and their impacts
A bemused fishmonger at a seafood market in Portsmouth, N.H., weighed and packaged a dozen filets of fish and three lobster tails for his unusually exacting customers, Dartmouth researchers Celia Chen, Guarini, a research professor of biological scie.....»»
Scent sells—but the right picture titillates both eyes and nose, research finds
Scented products with relevant images on their packaging and branding, such as flowers or fruit, are more attractive to potential customers and score better in produce evaluations, new research confirms......»»
AT&T announces $7 monthly add-on fee for “Turbo” 5G speeds
AT&T Turbo puts you in a faster lane but requires unlimited data and extra fee. Enlarge (credit: Getty Images | Bloomberg) AT&T is now charging mobile customers an extra $7 per month for faster wireless data speeds. AT&T.....»»
X-ray satellite XMM-Newton sees "space clover" in a new light
Astronomers have discovered enormous circular radio features of unknown origin around some galaxies. Now, new observations of one dubbed the Cloverleaf suggest it was created by clashing groups of galaxies......»»
Illumio and Wiz’s integration enhances cyber resilience in the cloud
Illumio has partnered with Wiz and joins Wiz Integrations (WIN) Platform. Illumio enhances WIN by bringing the power of Illumio’s Zero Trust Segmentation platform to the partner ecosystem, so that customers can seamlessly integrate Wiz into their e.....»»
Nord Security unveils NordStellar, a platform for advanced cyber threat detection and response
Nord Security introduces NordStellar, a next-generation threat exposure management platform. Created by developers of VPN solution NordVPN, the enterprise cyber threat exposure management platform helps businesses detect and respond to cyber threats,.....»»
Repair shop owner aims to start social impact movement in auto industry
In 2020, Dan Adam created a nonprofit group called Stranded Motorist Fund, which helps customers who can't afford expensive vehicle repairs......»»
Ford launches AI-powered dealership training platform
The automaker is rolling out Ford University, a digital platform that utilizes AI to train dealership employees on selling vehicles and improving their relationships with customers......»»
We’re one step closer to replicating the human brain
Scientists have just created an iontronic memristor -- a device that might become the foundation of building computers that think like humans do......»»
Apple has ‘secretive’ advanced AI lab in Europe; poached specialists from Google
A new report today says that Apple has created a ‘secretive’ advanced AI lab in Europe, and it’s this facility which is responsible for some of its most ground-breaking artificial intelligence work. The same report suggests that most of Appl.....»»
FCC fines major wireless carriers over illegal location data sharing
The Federal Communications Commission (FCC) fined the nation’s largest wireless carriers for illegally sharing access to customers’ location information without consent and without taking reasonable measures to protect that information against un.....»»
Porsche dealership sales manager took bribes in exchange for high-demand vehicles, lawsuit alleges
The sales manager of a Porsche dealership in South Carolina commanded hundreds of thousands of dollars in "under-the-table" payments from customers hungry for high-demand vehicles......»»
CFO: AutoNation Finance should break even by 2025
AutoNation CFO Thomas Szlosek said that AutoNation Finance is making steady progress as the division continues shift to company customers......»»
AutoNation Finance should break even by 2025: CFO
AutoNation CFO Thomas Szlosek said that AutoNation Finance is making steady progress as the division continues shift to company customers......»»
Customers say Meta’s ad-buying AI blows through budgets in a matter of hours
Based on your point of view, the AI either doesn't work or works too well. Enlarge / AI is here to terminate your bank account. (credit: Carolco Pictures) Give the AI access to your credit card, they said. It'll be fine.....»»
Watch the amazingly detailed process of upgrading iPhone 15 Pro storage after purchase
Apple’s modern iPhones (iPads and Macs too) have fixed storage which is soldered to the motherboard. That means customers typically need to buy the storage they want upfront or expand with . However, some crafty folks out there have solved how to u.....»»
Okta warns customers about credential stuffing onslaught
Credential stuffing attacks have exploded this April, Okta warns, and advises its customers to use available tools to block access requests originating from residential proxies before authentication takes place. Abuse of proxy networks “In cred.....»»