Erik Smith: Evolving Alongside the Customer
Want to keep customer satisfaction high? Providing channels that your customers prefer is the first step. Continue reading........»»
The Google Pixel 9 could be in trouble
A recent survey shows that Google phones are struggling to retain customer loyalty and market share in the U.S. market. Here's what's happening......»»
Ransomware operators shift tactics as law enforcement disruptions increase
Ransomware remains one of the most pressing cybersecurity threats in 2024, with attackers continually evolving their methods to maximize impact and evade detection. In this Help Net Security round-up, we present excerpts from previously recorded vide.....»»
Ford hopes to expand customer base, EV capabilities with Mach-E Rally
Ford hopes the 2024 Mustang Mach-E Rally will widen the appeal of EVs for on-the-fence consumers by showing the versatility of those products......»»
T-Mobile is hiking the prices for some legacy plans
If you’re a T-Mobile customer that’s using some of the carrier’s legacy plans, it looks like an increase in prices could be headed your way. The post T-Mobile is hiking the prices for some legacy plans appeared first on Phandroid. Ev.....»»
Eyes in the sky: How China"s advanced Earth observation system shapes global progress
China's Earth Observation (EO) System has seen significant progress, evolving into a sophisticated network of satellites supporting various global applications. This system, vital for sustainable development, promises further advancements with new te.....»»
Ever-changing Japan Mobility Show to convene annually in October
Starting this autumn, the ever-evolving Tokyo Mobility Show will be held every year, in a two-track approach that alternates annually between a business and consumer focus......»»
Ever-changing Japan Mobility Show to convene again in October as annual auto event
Starting this autumn, the ever-evolving Tokyo Mobility Show will be held every year, in a two-track approach that alternates annually between a business and consumer focus......»»
Omnidirectional color wavelength tuning method unlocks new possibilities for smart photonics
In the rapidly evolving field of photonics, an advancement has emerged from Korea, redefining the possibilities of structural color manipulation. Scientists have developed a pioneering technology capable of omnidirectional wavelength tuning, which pr.....»»
Comedy series ‘Trying’ returns today for season four on Apple TV+
Today, Apple TV+ premieres the fourth season of British original comedy series Trying, starring Rafe Spall and Esther Smith. The first two episodes of the new season are streaming now. more….....»»
Michigan Appeals Court backs Ford dealer"s request to arbitrate lease pricing case
The Michigan Court of Appeals upheld a lower court decision declaring a customer's allegations of lease pricing deception at a Westland car dealership needed to be resolved through arbitration......»»
Mich. Appeals Court backs Ford dealer"s request to arbitrate lease pricing case
The Michigan Court of Appeals upheld a lower court decision declaring a customer's allegations of lease pricing deception at a Westland car dealership needed to be resolved through arbitration. Appellate Judges Mark Cavanagh, Kathleen Jansen and Alli.....»»
Evolving market dynamics foster consumer inattention that can lead to risky purchases, says researchers
Researchers have developed a new theory of how changing market conditions can lead large numbers of otherwise cautious consumers to buy risky products such as subprime mortgages, cryptocurrency or even cosmetic surgery procedures......»»
MultiVersus adds Jason Voorhees and Agent Smith to its wacky roster
Warner Bros. Games has announced two new MultiVersus characters for its upcoming first season: Jason Voorhees and Agent Smith......»»
“Unprecedented” Google Cloud event wipes out customer account and its backups
UniSuper, a $135 billion pension account, details its cloud compute nightmare. Enlarge (credit: Bloomberg via Getty Images) Buried under the news from Google I/O this week is one of Google Cloud's biggest blunders ever:.....»»
App Store bundle error punishes developer for success [u]
The developer behind StopTheMadness Pro noticed that Apple has been charging for refunds twice when a customer buys an app bundle, resulting in the developer owing Apple money for every bundle sale.Apple says its curated App Store is free from scams.....»»
Apple says the majority of Mac users also own an iPad, which likely means macOS is never coming to the iPad
Today as part of M4 iPad Pro and M2 iPad Air release day, Harry McCracken at Fast Company published an interview with Apple execs wherein Greg Joswiak shared an interesting detail about Apple’s customer base. That detail has big implications for th.....»»
AT&T outshines T-Mobile and Verizon for customer satisfaction but this MNVO beat them all
In addition to revealing the latest customer satisfaction for smartphones, the 2024 ASCI study reveals how Americans feel about their wireless carrier. In an interesting twist, AT&T beat out T-Mobile and Verizon to claim the top spot again for major.....»»
Apple & Samsung tied for top spot in customer satisfaction study
Apple and Samsung sit at the top of the heap for satisfaction among smartphone buyers, but the Galaxy edges out the iPhone when it comes to 5G users.Apple's iPhone 15 Pro (left) and Samsung's Galaxy S24Apple is habitually at the top of satisfaction s.....»»
N.Y. Chevrolet dealership introduces delivery coordinator position to foster employee growth
A coordinator will do anything, from ensuring a customer knows how to use their new vehicle's technology to helping answer insurance and other general questions......»»
Group 1 Automotive"s Q1 acquisitions cost almost $700 million
The auto retailer also sold the Mike Smith Auto Complex in Beaumont, Texas, to Doggett Automotive Group in the first quarter......»»