Do customers perceive AI-written communications as less authentic?
From Nike and Google to Coca-Cola and McDonald's, major brands are incorporating artificial intelligence (AI) into their advertising campaigns. But how do consumers feel about robots generating emotionally charged marketing content? That's the questi.....»»
Will customers accept less meat in their cafeteria meals?
Meat consumption in industrial nations is much too high and this not only increases the risk of e.g. cardiovascular diseases. Increasing levels of animal husbandry also aggravate the global food problem because the cultivation of animal feed uses val.....»»
Here’s how to check if your carrier already supports RCS on iPhone
Apple on Monday released iOS 18 to the public, and one of the new features is support for Rich Communications Services, or RCS, in the Messages app. However, RCS support must be enabled by each carrier, and a page on Apple’s website lists which car.....»»
The Apple Watch blood oxygen battle hurts the company and its customers
It’s not often that upgrading to the latest model of an Apple product means sacrificing a key feature, but that is the case for anyone in the USA upgrading to the Apple Watch Series 10 from the S6 or later. The reason is that, if you bought a S.....»»
Anecdotes Trust Center simplifies compliance and security documentation sharing
anecdotes has launched Anecdotes Trust Center, a centralized platform for companies to effortlessly share compliance and security information and documentation with prospects, customers, and partners. Reflecting the company’s real-time security.....»»
Fivetran Hybrid Deployment keeps sensitive data within the customer’s environment
Fivetran announced Hybrid Deployment, a new solution that allows customers to securely run data pipelines within their own environment from the Fivetran managed platform, providing a single control plane to manage all data sources, whether they are c.....»»
Column: Output begins at latest EV startup, Bollinger Motors; first B4 trucks built Sept. 16
Bollinger Motors' pivot — and the launch of its first commercial Class 4 electric trucks for fleet customers — is nearly as remarkable as the Bollinger B4's tight 44-foot turning radius......»»
Nuclear theorists turn to supercomputers to map out matter"s building blocks in 3D
Deep inside what we perceive as solid matter, the landscape is anything but stationary. The interior of the building blocks of the atom's nucleus—particles called hadrons that a high school student would recognize as protons and neutrons—are made.....»»
Column: Output begins at latest EV startup, Bollinger Motors; first B4 trucks built Monday
Bollinger Motors' pivot — and the launch of its first commercial Class 4 electric trucks for fleet customers — is nearly as remarkable as the Bollinger B4's tight 44-foot turning radius......»»
Ads featuring interracial couples produce mixed results for brands
A new paper co-written by a University of Illinois Urbana-Champaign scholar who studies how authenticity and aesthetics intersect with branding found that interracial couples featured in advertisements enhanced brand outcomes relative to white couple.....»»
Tunable nonlinear Hall effect observed at room temperature in tellurium
A research team has discovered significant nonlinear Hall and wireless rectification effects at room temperature in elemental semiconductor tellurium (Te). Their research is published in Nature Communications......»»
eBook: Navigating compliance with a security-first approach
As cyberattacks escalate, more regulations are being introduced to help protect organizations and their customers’ data. This has resulted in a complex web of legislation with which companies in the private sector must comply. It can be challenging.....»»
M2 iPad Pro and M1 iPad Air now available in the US Apple Refurbished Store
Apple on Friday added two more products to its Refurbished Store in the US: the M2 iPad Pro and the M1 iPad Air. This means that customers can now buy refurbished models of these products at a discount more….....»»
iPhone 16 and iPhone 16 Pro now available for pre-order, here’s what’s new
The iPhone 16 and iPhone 16 Pro are here. Pre-orders for Apple’s latest flagship iPhones have officially opened, with the first orders slated to arrive to customers in one week on September 20. The iPhone 16 and iPhone 16 Pro pack many improveme.....»»
Ford, utility team up to pay EV owners for using less power
Ford is the first automaker to participate in a Southern California Edison program that pays customers $1 per kilowatt-hour in reduced usage during periods of peak demand......»»
Study: Managers can boost everyone"s productivity by praising successful workers in company-wide messaging
Workplace communications platforms such as Slack and Microsoft Teams are sometimes accused of reducing productivity by distracting workers with constant messages and the need to respond to them......»»
Societal factors can shape how companies best respond after customers misbehave
From rule breaking and theft to verbal abuse and foul language, one customer's behavior can negatively affect another customer's experience. How hospitality businesses can best respond to instances of customer misbehavior can depend on the strictness.....»»
Service tip: Reliability, empathy two key components every fixed ops department needs
Reliability, empathy, responsiveness, assurance and tangibles such as staff and dealership appearance are five things dealership service departments need to keep in mind to keep customers happy......»»
Service tip: Reliability, empathy two key components every service department needs
Reliability, empathy, responsiveness, assurance and tangibles such as staff and dealership appearance are five things dealership service departments need to keep in mind to keep customers happy......»»
The future of Boeing’s crewed spaceflight program is muddy after Starliner’s return
"The final chapter on Starliner has not been written yet." Enlarge / Boeing's uncrewed Starliner spaceraft backs away from the International Space Station moments after undocking on September 6, 2024. (credit: NASA) Near.....»»
The gas-guzzling, giant engine supercar vrooms back
Upsized and up-powered engines seem to signify a reactionary impulse at the pinnacle of the car market, where top customers count cylinders......»»