Dealer Goes Joyriding In Customer’s C7 Corvette Z06
Dealer Goes Joyriding In Customer’s C7 Corvette Z06.....»»
Overheard: View your repair shop from the perspective of the customer
Shop owners should spend a couple hours each month thinking about how the customer perceives their repair facility, Lauralee Schmidt, co-owner of Schmidt Auto Care in Springboro, Ohio, said on the "Ratchet+Wrench Radio" podcast......»»
F&I tip: Make a connection before you start your pitch
Finance and insurance managers should try to get to know the customer before they start selling, said Jimmy Magee, general manager of Audi Turnersville in New Jersey. "You can find out what the most important things will be to them by having a short.....»»
Why new antivirus software may have just installed itself on your PC
After facing a ban in the United States, Russian antivirus company Kaspersky has deleted and replaced its software on customer PCs......»»
Amazon-Hyundai pilot delays causing dealer frustration, NADA CEO says
A panel discussion at the Automotive News Congress Sept. 24 focused, in part, on the Amazon-Hyundai pilot and dealer distribution models......»»
Would-be Corvette thief gets trapped in car by electric door latches
The car's owner filmed the would-be thief asking to be let out before police arrived to arrest him......»»
Former Mitsubishi dealer must pay Nissan lending arm $330K debt, Nebraska judge rules
A bankruptcy court judge in Nebraska has refused to dismiss a $331,225 debt a former Mitsubishi dealer and his company owe to floorplan lender Nissan Motor Acceptance Co......»»
“A total lump of… ”: Customer frustration as ISP’s smart TVs won’t turn on
Problems with UK Sky hardware started Thursday, seem partially fixed. Enlarge (credit: Sky) Hundreds of owners of smart TVs and streaming devices from United Kingdom telecom Sky reported that their hardware stopped powe.....»»
GM uses dealer feedback to implement online sales platform
Nearly 1,000 dealers use General Motors' Digital Retail Platform, which is designed to create a consistent shopping experience and reduce some of the cost required to sell vehicles......»»
Apple regains crown as sole winner of American Satisfaction Index, HP passes Samsung
In 2023, Samsung broke Apple’s 20-year streak of winning first place in the American Customer Satisfaction Index for personal computers by forcing a tie. This year Apple has returned to ruling the category while HP won second, knocking Samsung down.....»»
Fivetran Hybrid Deployment keeps sensitive data within the customer’s environment
Fivetran announced Hybrid Deployment, a new solution that allows customers to securely run data pipelines within their own environment from the Fivetran managed platform, providing a single control plane to manage all data sources, whether they are c.....»»
Appeals court upholds prison sentence for irate service customer who refused to leave dealership
The customer blamed a faulty hood latch for a crash and wanted an Arkansas dealership to repair his vehicle for free......»»
AT&T fined $13M for data breach after giving customer bill info to vendor
AT&T data should have been deleted but remained in cloud for years before hack. Enlarge (credit: Getty Images | Ronald Martinez) AT&T agreed to pay a $13 million fine because it gave customer bill information to a vendor.....»»
Buick leans in to premium design for long-term sales growth
With the redesigned 2025 Enclave crossover, Buick has a fully overhauled product lineup and is seeking to generate brand awareness and customer consideration......»»
AirPods are having their Apple Watch moment
Some seriously impressive new health-related features are coming to AirPods Pro 2. The customer reach of these features will be especially great for the same reason Apple Watch impacts so many lives. more….....»»
Del Grande dealerships get ahead of California turf crackdown with low-water landscaping
When California announced a coming ban on watering ornamental turf, Del Grande Dealer Group made a plan to save water, save money and upgrade its Silicon Valley landscaping with native plants.....»»
Most powerful Corvette to date spied on famed German test track?
Chevrolet engineers have been spotted at the Nürburgring track with what could be the most powerful Corvette yet: the rumored Zora......»»
Corvette Zora spied on famed German test track?
Chevrolet engineers have been spotted at the Nürburgring track with what could be the most powerful Corvette yet: the rumored Zora......»»
Societal factors can shape how companies best respond after customers misbehave
From rule breaking and theft to verbal abuse and foul language, one customer's behavior can negatively affect another customer's experience. How hospitality businesses can best respond to instances of customer misbehavior can depend on the strictness.....»»
CNC & Laser Engraved Coin Bank: SainSmart Anniversary Project
To celebrate SainSmart’s anniversary, Windsor Woodcraft, a dedicated SainSmart customer, embarked on a creative project to design and build a wooden and acrylic coin bank. Using the Genmitsu PROVer XL 4030 V2 CNC machine and the Genmitsu L8 20.....»»
Michigan Chevy dealer embraces EVs while the industry takes a step back
Bowman Chevy in Michigan says staff training and culture leads to success with EVs......»»