CX Decoded Podcast: Address Silos and Transform Customer Experience
CX Decoded caught up with Hank Brigman to discuss, among other CX topics, breaking down organizational silos in customer experience. Continue reading........»»
Buick leans in to premium design for long-term sales growth
With the redesigned 2025 Enclave crossover, Buick has a fully overhauled product lineup and is seeking to generate brand awareness and customer consideration......»»
Spacewalk an "emotional experience" for private astronauts
The commander of the daring space voyage that included the first-ever spacewalk by private astronauts described opening the hatch into the void as an "emotional experience" that left him in awe, yet deeply aware of the dangers......»»
Apple iPhone 16 vs. iPhone 16 Pro: Do you need a Pro?
The iPhone 16 offers a nearly identical experience to the iPhone 16 Pro for $200 less. Do you really need the iPhone 16 Pro to get a Pro experience?.....»»
‘Make a street for the future’: Plans underway to transform major corridor in Boston
‘Make a street for the future’: Plans underway to transform major corridor in Boston.....»»
iOS 18 finally adds T9 dialling on iPhone
A long-requested feature for Android users switching to iPhone is the addition of T9 dialling. This is a shortcut to dialling phone numbers from your address book, by typing in letters on the keypad. For instance, to call John you’d press 5 6 4.....»»
9to5Mac Daily: September 16, 2024 – Everything new in iOS 18
Listen to a recap of the top stories of the day from 9to5Mac. 9to5Mac Daily is available on iTunes and Apple’s Podcasts app, Stitcher, TuneIn, Google Play, or through our dedicated RSS feed for Overcast and other podcast players. Sponsore.....»»
Google Fi waiting on Apple to enable RCS for iPhone users
iOS 18 is rolling out today with RCS to improve the Android-iPhone messaging experience, but support is not yet enabled for all carriers, including Google Fi Wireless. more….....»»
iOS 18 rolling out RCS to the iPhone for better Android messaging
Apple today is rolling out iOS 18 with support for RCS in a huge boost to the iPhone-Android messaging experience. more….....»»
AirPods are having their Apple Watch moment
Some seriously impressive new health-related features are coming to AirPods Pro 2. The customer reach of these features will be especially great for the same reason Apple Watch impacts so many lives. more….....»»
Using sunlight to turn greenhouse gases into valuable chemicals
McGill University researchers have harnessed the power of sunlight to transform two of the most harmful greenhouse gases into valuable chemicals. The discovery could help combat climate change and provide a more sustainable way to produce certain ind.....»»
This 17-inch gaming laptop deal from Acer cuts $200 off the Nitro
Experience PC gaming on-the-go with the awesome Acer Nitro 17.3-inch Gaming Laptop, now on sale at Target for a limited time only!.....»»
Making "atomic lasagna": New method transforms 3D materials into stable layered thin films with promising properties
A research team discovered a method to transform materials with three-dimensional atomic structures into nearly two-dimensional structures—a promising advancement in controlling their properties for chemical, quantum, and semiconducting application.....»»
9to5Mac Daily: September 13, 2024 – iPhone 16 pre-orders and more
Listen to a recap of the top stories of the day from 9to5Mac. 9to5Mac Daily is available on iTunes and Apple’s Podcasts app, Stitcher, TuneIn, Google Play, or through our dedicated RSS feed for Overcast and other podcast players. Sponsore.....»»
How to prepare to preorder iPhone 16 (+ Torras Magnetic Ostand 360 Spin Case)
If you’re planning on picking up a new iPhone 16 model during pre-order day, the key is to have the smoothest and quickest checkout experience possible. With a ton of Apple users ordering at the same time tomorrow morning at 5:00 a.m. PDT (Sept. 1.....»»
This is the cutoff time for ensuring a fast iPhone 16 pre-order
Pre-orders for the iPhone 16 and 16 Pro open tomorrow. But if you want the fastest pre-ordering experience possible, you can walk through all the necessary shopping steps in advance via the Apple Store app. Here’s the cutoff time to prep your order.....»»
9to5Mac Daily: September 12, 2024 – AirPods 4 tidbits, iPhone 16 Pro and 5G
Listen to a recap of the top stories of the day from 9to5Mac. 9to5Mac Daily is available on iTunes and Apple’s Podcasts app, Stitcher, TuneIn, Google Play, or through our dedicated RSS feed for Overcast and other podcast players. Sponsore.....»»
Google will turn those long documents into your next favorite podcast
Google AI Audio Overviews transforms documents into pseudo-podcasts.....»»
Fluorescent nanomaterial could transform how we visualize fingerprints
Researchers created a fluorescent nanoparticle using a combination of materials (MCM-41, chitosan and dansylglycine) to examine latent fingerprints. These nanoparticles have special properties that make them adhere well to fingerprint residues, even.....»»
Future foods: How non-thermal tech could transform starch consumption
Starch is a vital component of the human diet, serving as a primary energy source. However, high-glycemic starches are linked to the increasing prevalence of chronic diseases like obesity and diabetes. Traditional starch modification methods, such as.....»»
Societal factors can shape how companies best respond after customers misbehave
From rule breaking and theft to verbal abuse and foul language, one customer's behavior can negatively affect another customer's experience. How hospitality businesses can best respond to instances of customer misbehavior can depend on the strictness.....»»