Building Trust: CX, EX, AI and the Human Experience
The equation HX = CX + EX highlights the interconnectedness of customer experience and employee experience in shaping the broader human experience. Continue reading........»»
Balancing security and user experience to improve fraud prevention strategies
In this Help Net Security interview, Jennifer White, Senior Director for Banking and Payments Intelligence at J.D. Power, discusses how financial institutions can improve customer satisfaction during fraud resolution, covering proactive fraud prevent.....»»
Catly does not use generative AI or contain NFTs, devs say
After stirring up controversy at The Game Awards, Catly's devs now say that its teaser trailer does not use AI and that the project is not a blockchain game......»»
I tried out Google’s latest AI tool that generates images in a fun, new way
Google's new AI tool, Whisk, generates images using only other images without requiring text prompts......»»
How institutions transform weak reputation incentives into strong cooperation drivers
Institutions form the backbone of human societies. They foster cooperation by rewarding prosocial behavior and punishing selfish actions. However, they face a fundamental paradox: While they are designed to incentivize cooperation, institutions thems.....»»
Detailed bedbug genome analysis may improve pesticides
Bedbugs. Just mentioning the tiny, biting insects that live on human blood and infest mattresses, couches, and bedding strikes fear into most people. In addition to the anxiety, itching, and rashes an outbreak can cause, bedbugs can be difficult to i.....»»
You can now try out ChatGPT Search for free
ChatGPT Search, OpenAI's Perplexity AI replication, is now free to use for everybody, not just paid subscribers......»»
The most common iPhone 16 problems (and how to fix them)
Apple's new iPhone 16 lineup packs in powerful new AI features and more, but the new iPhones aren't without their growing pains. Here are some common problems you may encounter — and how to fix them......»»
Risk Aperture AI360 manages AI-specific vulnerabilities and threats
Risk Aperture launched AI360, a solution designed to address the growing cybersecurity risks posed by artificial intelligence (AI). AI360 leverages proprietary algorithms, predictive analytics, and machine learning to deliver actionable insights, he.....»»
Apple Intelligence isn"t hugely important, says an iPhone user survey done too early
The addition of AI features like Apple Intelligence are not impressive to consumers, a survey of Apple and Samsung smartphone owners claims, but the timing of the survey may have skewed the results.Image Playground, which survey respondents wouldn't.....»»
Why do we get headaches from drinking red wine?
It's not the tannins or sulfites after all. Medical accounts of red wine headaches go back to Roman times, but the experience is likely as old as winemaking—something like 10,00.....»»
Collaborative power of AI and citizen science can advance Sustainable Development Goals
Citizen science and artificial intelligence (AI) offer immense potential for tackling urgent sustainability challenges, from health to climate change. Combined, they offer innovative solutions to accelerate progress on the UN Sustainable Development.....»»
Why does red wine cause headaches? Research points to a compound found in the grapes" skin
Medical accounts of red wine headaches go back to Roman times, but the experience is likely as old as winemaking—something like 10,000 years. As chemists specializing in winemaking, we wanted to try to figure out the source of these headaches......»»
Q&A with archaeologist: Are climate-related calamities erasing Illinois" cultural history?
In a new report, scientists with the Illinois State Archaeological Survey describe how increased flooding, erosion and other effects of human-induced climate change are degrading many of the state's cultural sites. ISAS research archaeologist Andrew.....»»
Twins were the norm for our ancient primate ancestors—one baby at a time had evolutionary advantages
Twins have been rare in human history and for that reason can seem special. Many cultures associate twins with health and vitality, while others see them as a philosophical reminder of the duality of life and death, good and evil. Some famous twins a.....»»
How cities are reinventing the public-private partnership: Four lessons from around the globe
Cities tackle a vast array of responsibilities—from building transit networks to running schools—and sometimes they can use a little help. That's why local governments have long teamed up with businesses in so-called public-private partnerships......»»
Anthropologists call for tracking and preservation of human artifacts on Mars
Are human spacecraft, landers, rovers and other space-exploration debris little more than trash littering the surface of Mars, or the modern equivalent of Clovis points—treasured artifacts marking Homo sapiens' lust for new frontiers?.....»»
New method speeds up protein study, aiding disease treatment research
Protein complexes are important for the majority of vital processes in the cell and human body, such as producing energy, copying DNA and regulating the immune system......»»
What type of AI system best suits your management style?
As managers face more pressure in implementing artificial intelligence (AI) into the workflow, a study from researchers at Florida Atlantic University and two other schools offers insights to help managers adapt......»»
Newly discovered degradation process for mRNA could lead to clinical treatments
Researchers at the University of Würzburg have discovered a process that breaks down mRNA molecules in the human body particularly efficiently. This could be useful, for example, in the treatment of cancer. The study is published in Molecular Cell......»»
Meta thinks social media can protect us from deep fakes
Deep fakes are arguably the most dangerous aspect of AI. It’s now relatively trivial to create fake photos, audio, and even video. See below for deep fakes of Morgan Freeman and Tom Cruise, for example. But while social media has so far been use.....»»