What You Should Know About AI Customer Service Tools
The possibilities generated by AI customer service tools are boundless, and the quality and application of data will truly enhance CX. Continue reading........»»
Apple faces criminal complaints over Congo conflict minerals and customer deception
Apple is facing criminal complaints by the Democratic Republic of Congo (DRC), which accuses the company of illegally using conflict minerals, also known as “blood minerals.” The terms refer to minerals sourced from illegal sources who employ chi.....»»
Most retail choice offers for electricity don"t save consumers money
Ohio's retail choice electricity market—which lets consumers choose which company provides their electric generation service—has provided residential consumers with mostly cost-increasing offers......»»
The Galaxy S25’s lock screen will have its own AI assistant
The Galaxy S25's lock screen will have a feature called the Now Bar, and what it can do will challenge Siri and Gemini......»»
Oppo Now Offers a Repair Service for Find X8 Devices
Worry less about your Oppo Find X8 phone. The post Oppo Now Offers a Repair Service for Find X8 Devices appeared first on Phandroid. When buying expensive smartphones, it always adds some peace of mind when manufacturers offer reliable rep.....»»
Kali Linux 2024.4 released! 14 new shiny tools added
Kali Linux 2024.4 includes a broad set of updates and changes. The summary of the changelog since the 2024.3 release from September: Python 3.12 – New default Python version (Au revoir pip, hello pipx). The end of the i386 kernel and images .....»»
Arctic Wolf acquires BlackBerry’s Cylance endpoint security assets
Arctic Wolf and BlackBerry announced they have entered into a definitive agreement for Arctic Wolf to acquire BlackBerry’s Cylance endpoint security assets. Cylance is the pioneer of AI-based endpoint protection trusted by thousands of organization.....»»
YouTube will let creators choose if their videos are used for AI training
YouTube has recently announced that they are giving creators more control over their content and whether it can be used for AI training. The post YouTube will let creators choose if their videos are used for AI training appeared first on Phandroid......»»
Google’s new AI lets users generate images easier
Google has unveiled its new Whisk AI that lets users generate images simply by dragging and dropping them into the prompt. The post Google’s new AI lets users generate images easier appeared first on Phandroid. Thanks to AI, generating i.....»»
Balancing security and user experience to improve fraud prevention strategies
In this Help Net Security interview, Jennifer White, Senior Director for Banking and Payments Intelligence at J.D. Power, discusses how financial institutions can improve customer satisfaction during fraud resolution, covering proactive fraud prevent.....»»
Catly does not use generative AI or contain NFTs, devs say
After stirring up controversy at The Game Awards, Catly's devs now say that its teaser trailer does not use AI and that the project is not a blockchain game......»»
I tried out Google’s latest AI tool that generates images in a fun, new way
Google's new AI tool, Whisk, generates images using only other images without requiring text prompts......»»
T-Mobile’s long-awaited satellite service is finally ready for testing
T-Mobile is opening the beta registration for its Starlink-driven direct-to-cell satellite service, with plans of a broader launch at some point in 2025......»»
Samsung’s phone repair service is getting a big upgrade in January
Have a Samsung Galaxy device and subscribe to Care+? You're getting a new perk starting in January......»»
You can now try out ChatGPT Search for free
ChatGPT Search, OpenAI's Perplexity AI replication, is now free to use for everybody, not just paid subscribers......»»
The most common iPhone 16 problems (and how to fix them)
Apple's new iPhone 16 lineup packs in powerful new AI features and more, but the new iPhones aren't without their growing pains. Here are some common problems you may encounter — and how to fix them......»»
T-Mobile users can try Starlink-enabled phone service for free during beta
Beta registration opened today, will enable texting in dead zones in early 2025. T-Mobile today said it opened registration for the "T-Mobile Starlink" beta service that will enab.....»»
Risk Aperture AI360 manages AI-specific vulnerabilities and threats
Risk Aperture launched AI360, a solution designed to address the growing cybersecurity risks posed by artificial intelligence (AI). AI360 leverages proprietary algorithms, predictive analytics, and machine learning to deliver actionable insights, he.....»»
Undisclosed HomeKit flaw used by Cellebrite to attack Serbian journalists
Apple's HomeKit is under scrutiny, as Serbian authorities are suspected of exploiting it to install Pegasus spyware without any user interaction at all.MalwareReported by Amnesty International, at the center of the spyware campaign are two tools —.....»»
Apple Intelligence isn"t hugely important, says an iPhone user survey done too early
The addition of AI features like Apple Intelligence are not impressive to consumers, a survey of Apple and Samsung smartphone owners claims, but the timing of the survey may have skewed the results.Image Playground, which survey respondents wouldn't.....»»
Collaborative power of AI and citizen science can advance Sustainable Development Goals
Citizen science and artificial intelligence (AI) offer immense potential for tackling urgent sustainability challenges, from health to climate change. Combined, they offer innovative solutions to accelerate progress on the UN Sustainable Development.....»»