Vodafone Portugal struggles to restore service following cyberattack
Ambulance and emergency services are among those suffering from “deliberate” hack. Enlarge Vodafone Portugal is slowly working to recover following a "deliberate and malicious cyberattack" that brought down services used.....»»
Army Sergeant Major"s Chelsea Boots Turn Heads as Service Mulls Allowing Them for Rank and File
Army Sergeant Major"s Chelsea Boots Turn Heads as Service Mulls Allowing Them for Rank and File.....»»
F5 BIG-IP Next for Kubernetes reduces the complexity of AI deployments
F5 announced BIG-IP Next for Kubernetes, an AI application delivery and security solution that equips service providers and large enterprises with a centralized control point to accelerate, secure, and streamline data traffic that flows into and out.....»»
Overheard: Celebrate milestones big and small to bring service shop together
"Every little thing can be celebrated — a good month [or] a troublesome car that finally leaves. Go out and buy some ice cream bars and say, 'Guys that Bronco's out of here, let's take a minute and celebrate.' When an employee goes through training.....»»
1 Thing We"re Talking About: Mobile service platform Curbee names new CEO
Mobile service startup Curbee has named Amit Chandarana as its new CEO. He replaces Denise Leleux, who helped launch the startup after serving as director of global customer and ownership experience at Tesla......»»
Service tip: Managers need coaching to be better coaches
Service managers need a few strategies and suggested questions to prompt them to be better coaches for their employees, said service trainer and consultant Larry Edwards......»»
These 3 struggles sent this retired couple back to the U.S. after a move overseas
These 3 struggles sent this retired couple back to the U.S. after a move overseas.....»»
iPad mini 7 can also be restored wirelessly from another iOS device
As we reported last month, feature a new system that lets users restore the device’s firmware wirelessly from another iPhone or iPad. Now we’ve learned that Apple is also expanding this system to the recently announced . more….....»»
De-extinction company provides a progress report on thylacine efforts
Stem cell editing, complete genome, and cane toad resistance mark necessary steps. Colossal, the company founded to try to restore the mammoth to the Arctic tundra, has also deci.....»»
Dealership service departments gain ground on independent shops in latest CDK service study
Dealership service departments saw a 14-point jump in customer satisfaction scores in the latest CDK Service Shopper study......»»
How much is Disney Plus? Plans, prices, and features explained
Disney's streaming service is one of today's most popular. But how much does Disney+ cost? We've got the answers, from pricing options to how you can save......»»
Hulu Plus Live TV vs. YouTube TV: how to pick the best live-streaming service
Hulu With Live TV and YouTube TV are two of the biggest streaming services in the U.S. We'll help you decide which is best......»»
Spotify’s new custom cover art feature makes me hate that I still subscribe to Apple Music
Spotify revealed a new feature for its users: custom playlist cover art. Filled with brat summer energy, the music streaming service update finally makes playlists … The post Spotify’s new custom cover art feature makes me hate that I sti.....»»
Goldman Sachs to face CFPB fine over handling of Apple Card disputes
Goldman Sachs’ Apple Card nightmare continues to get worse. A new report today reveals that the Consumer Financial Protection Bureau is set to fine Goldman Sachs after an investigation into its customer service practices for Apple Card. The CFPB.....»»
SailPoint Machine Identity Security reduces the risk associated with unmanaged machine identities
SailPoint launched SailPoint Machine Identity Security, a new Identity Security Cloud product. SailPoint Machine Identity Security is a dedicated product built specifically for machine accounts such as service accounts and bots. Built on SailPoint At.....»»
Russian officials buy four times more iPhones after ban
Despite an official ban on Russian government workers using the iPhone, an unreliable report says that sales have risen dramatically.Moscow at night — image credit: Evgenit/PixabayIt was in 2023 that Russia's Federal Security Service (FSB) tried ba.....»»
Service departments leverage the latest AI-based technology to help grow revenue, increase customer satisfaction
The number of dealership service departments applying artificial intelligence is multiplying, with the technology performing everything from booking appointments to suggesting conversational language for business development center workers. The resul.....»»
The "Club Med" lesson: How service organizations can improve employee well-being and enhance the work experience
Researchers from Nanyang Technological University and EM Lyon have published a new Journal of Marketing study that describes how, under certain conditions, customer interactions can rejuvenate service employees......»»
Gone in a flash: Lake Mohave"s toxic algae bloom may soon let up
Riley Rackliffe follows the stinky green blobs as they travel across Lake Mohave. The aquatic biologist leads a two-man team for the National Park Service, dipping a long stick into the reservoir's problem areas and sending off samples to the Souther.....»»
Tesla faces questions on robotaxi service, $25,000 model and flat sales in Q3 earnings report
Wall Street analysts expect a drop in Tesla's third-quarter margins after it boosted incentives to juice sales of its aging core vehicles, the Model Y crossover and Model 3 sedan......»»
VPN Unlimited review: a lifetime of privacy protection
I reviewed VPN Unlimited, a privacy and unblocking service that offers a unique lifetime plan that promises incredible long-term value......»»