VinFast will pay customers to offset any defect repairs
The Vietnamese automaker's ‘special after-sales policy' offers owners cash or vouchers for unexpected service issues, including up to $100 per day when repairs take more than three days......»»
Palo Alto Networks partners with IBM to deliver AI-powered security offerings
Palo Alto Networks and IBM announced a broad-reaching partnership to deliver AI-powered security outcomes for customers. The announcement is a testament to Palo Alto Networks’ and IBM’s commitment to each other’s platforms and innov.....»»
Here’s how many years Apple users are keeping their iPads
Alongside the 2024 iPad Pro and Air launches, CIRP has a new report that sheds light on Apple customers’ tablet upgrade cycles. Here’s how many years iPad users are waiting before buying a new model. more….....»»
Apple users are keeping their iPads for a very long time
Over the last few years, Apple customers have extended their upgrade cycles for iPads, possibly making the new models an appealing choice for those ready to purchase.11-inch iPad ProApple announced on May 7 the long-anticipated new iPad models. The n.....»»
Penske Truck Leasing to offer REE electric truck to fleet customers
REE's partnership with Penske Truck Leasing is a boon for the electric truck and chassis company at a time EV startup successes are rare......»»
8 automakers misled customers about giving driver data to police, lawmakers say
The lawmakers' findings raise questions about whether automakers can be held to account for departing from promises made about user privacy......»»
"Free" delivery plans can profit both retailers and customers
In March, Target became the latest mega-retailer to offer "free" delivery—for a price. For $99 a year, subscribers to Target Circle 360 can place unlimited orders without having to worry about shipping costs. Target competes with similar plans offe.....»»
Apple prepping big move with its Vision Pro headset
Apple has begun training international retail store staff on how to present the Vision Pro to customers, suggesting the device will soon land in new markets......»»
MagSafe Monday: After a cracked and scratched iPhone screen, the ESR for iPhone 15 Pro Case is my solution
Maybe it’s me, or maybe it’s the iPhone 15 Pro, but I finally cracked my first iPhone screen ever. I used my local Best Buy for the repair as they handle authorized Apple repairs. They did a fantastic job, and it was done within a few hours. A fe.....»»
Salad chain says a cleaner farming method will offset adding steak to its menu. What is it?
Salad chain Sweetgreen is adding steak to its menu, an announcement that led to strong reactions online, with customers questioning how that would impact the company's carbon neutral plans......»»
New Sonos app breaks accessibility for visually impaired users, here’s what this advocate recommends
The new Sonos app launched today and was met with swift and intense backlash for removing many features and capabilities that long-standing customers value. While the company made an official statement on the matter, it hasn’t appeared to address a.....»»
Dell warns of “incident” that may have leaked customers’ personal info
Notification follows claim of compromised database with 49M Dell customers' data. Enlarge (credit: Getty) For years, Dell customers have been on the receiving end of scam calls from people claiming to be part of the comp.....»»
Max, Disney+, Hulu ad-free bundle coming amid high streaming cancellation rates
Price TBD as Max is reportedly planning a price hike. Enlarge / Streaming services are assembling... into a bundled package. (credit: Marvel Entertainment/YouTube) Sometime this summer, US customers will be able to buy.....»»
Used-vehicle wholesale prices down in April, Cox Automotive says
Customers appear to be holding out for more affordable used-vehicle prices and hoping for lower interest rates, Cox Automotive says......»»
Sonos takes a cue from Apple, citing ‘courage’ as why its new app is disliked
Not loving the new Sonos app? Cut ’em some slack—it took courage. That’s what the company says in response to criticism from customers. more….....»»
Critical Start adds multiple frameworks to Risk Assessments
Critical Start announced the expansion of the frameworks available in its Risk Assessments offering. These additions to the tool expand upon the initial offering, providing additional framework-based assessments for customers to achieve data-driven e.....»»
Rolls-Royce hatches updated Cullinan crossover
The British ultraluxury brand has credited the Cullinan for lowering the average age of its well-heeled customers......»»
GM takes new approach, new name with fleet business
GM is seeing significant growth in sales of vehicles and accompanying services by creating a new one-stop fleet unit aimed at helping business customers operate more efficiently......»»
FTX customers to get their money back in full (with asterisk) [U]
Update: A court filing has confirmed that the company now has more than enough money to repay customers. In recognition of the lost gains, creditors owed $50k or less will receive around 118% of their deposit value at the time of the Chapter 11 filin.....»»
Veeam fixes RCE flaw in backup management platform (CVE-2024-29212)
Veeam has patched a high-severity vulnerability (CVE-2024-29212) in Veeam Service Provider Console (VSPC) and is urging customers to implement the patch. About CVE-2024-29212 Veeam Service Provider Console is a cloud platform used by managed services.....»»
How suppliers are tackling four challenging legal and regulatory issues
Suppliers, dealing with a bumpy transition to electric vehicles, new regulations and rocky relationships with some of their customers, are turning to their lawyers to help them navigate issues related to contracts with automakers......»»