Using Customer Journey Maps and Jobs to Be Done for a Better Customer Experience
Journey mapping is all about determining what matters to the customer, and not so much what you think matters for your customer. Continue reading........»»
One tap unlocks a merry, dazzling holiday: Govee’s all-in-one light experience
Set up your home and have a dazzling holiday with a Govee magic lighting show. Use any Govee smart lighting products from permanent outdoor lights to LEDs......»»
There’s a big Verizon outage right now. Here’s what you need to know
If you are a Verizon Wireless customer, you may be experiencing service issues, including ones affecting data, phone calls, and text messages......»»
Roborock sends the first robot vacuum into space
In an incredible feat, the Roborock S8 MaxV Ultra completed a trip to outer space, and made it back in working order. Read about the journey......»»
Angry Amazon employees are ‘rage applying’ for new jobs after Andy Jassy’s RTO mandate: ‘I will not go back’
Angry Amazon employees are ‘rage applying’ for new jobs after Andy Jassy’s RTO mandate: ‘I will not go back’.....»»
Cord-cutting app Channels gets new ‘Personal Sections’ and ‘Theater Mode’ features
The fan-favorite cutting app Channels is rolling out a big update this month focused on personalization. Channels 6.0 for Apple TV and iOS adds a new “Personal Sections” feature, customized navigation, a new “Theater Mode” experience, and mor.....»»
What’s next for Apple’s spatial computing journey? It might not involve headsets
Apple unveiled the first spatial computing product back at WWDC23 last June: Apple Vision Pro. It’s been over a year since that unveil, and just over 6 months since they actually shipped the product. Meta recently unveiled their new Orion AR glasse.....»»
Best live TV streaming services: YouTube TV, Hulu, Sling TV, and more
Ditching cable? To demystify the journey to independence from traditional cable and satellite providers, we present the very best live TV streaming services......»»
UPDF: The first AI PDF tool for Mac, iOS, and iPad that converts PDFs to mind maps
As AI continues to embed itself into our everyday lives and, now, Apple getting into the AI game with Apple Intelligence, the need for more intelligent, efficient tools is growing. With so much data to process, especially in PDFs, finding a solution.....»»
Today only: Lenovo IdeaPad down to $330 during Best Buy’s sale
Experience great graphics, performance, and a couple of free trials with the Lenovo Ideapad 1, now on sale at Best Buy for just $330......»»
Bose Personal Surround Sound first listen: You’ve never heard TV sound like this before
Bose's newest soundbars can pair with its Ultra Open Earbuds for a virtual surround sound experience. Here's how it works......»»
SpaceX’s Starlink service just hit a new customer milestone
Four years after going online, SpaceX's internet-from-space Starlink service now reaches 4 million customers globally, it was announced on Thursday......»»
New hazard maps may predict rust disease in loblolly pine trees
New models developed by University of Georgia researchers may help guide the fight against rust disease, according to a new study. The paper is published in the journal Forest Ecology and Management......»»
Raycast is coming to the iPhone, but don’t expect a Mac-like experience
Raycast, the powerful launcher app for Mac, is officially in the works for iPhone (and Windows). The popular power user tool has been Mac-only since its debut, but the iPhone version is coming next year, and there’s a waitlist to join a beta sooner.....»»
Google Maps will shame businesses for using fake reviews
Google is making a change where Google Maps will now show a warning if a business or location might have fake reviews. The post Google Maps will shame businesses for using fake reviews appeared first on Phandroid. Reputation is something t.....»»
ISS astronauts enjoy front row seats for comet’s journey toward the sun
Astronauts aboard the space station are following the movement of a comet, using the opportunity to capture some remarkable photos and footage......»»
NASA analysis shows irreversible sea level rise for Pacific islands
In the next 30 years, Pacific Island nations such as Tuvalu, Kiribati, and Fiji will experience at least 8 inches (15 centimeters) of sea level rise, according to an analysis by NASA's sea level change science team. This amount of rise will occur reg.....»»
How special is the Milky Way galaxy? Survey team releases new findings
Is our home galaxy, the Milky Way galaxy, a special place? A team of scientists started a journey to answer this question more than a decade ago. Commenced in 2013, the Satellites Around Galactic Analogs (SAGA) Survey studies galaxy systems like the.....»»
Talking to ChatGPT for the first time is a surreal experience
Listen to our first audio demo with OpenAI's new natural voice chat features. Enlarge / Putting the "chat" in ChatGPT (credit: Getty Images) In May, when OpenAI first demonstrated ChatGPT-4o's coming audio conversation c.....»»
Overheard: View your repair shop from the perspective of the customer
Shop owners should spend a couple hours each month thinking about how the customer perceives their repair facility, Lauralee Schmidt, co-owner of Schmidt Auto Care in Springboro, Ohio, said on the "Ratchet+Wrench Radio" podcast......»»
F&I tip: Make a connection before you start your pitch
Finance and insurance managers should try to get to know the customer before they start selling, said Jimmy Magee, general manager of Audi Turnersville in New Jersey. "You can find out what the most important things will be to them by having a short.....»»