Sendlane raises $20M to convert shoppers into loyal customers
The co-founders set out to build an email marketing automation platform for customers that wanted to do more than email campaigns and newsletters. Sendlane, a San Diego-based multichannel marketing automation platform, announced Thursday it.....»»
Editorial: When Fed lowers rates, don"t take advantage of customers
The Federal Reserve signaled that the highest interest rates in more than two decades should begin falling soon, providing welcome relief for the auto industry......»»
Research connects happy keywords to happier shoppers
New research from the University of Georgia Terry College of Business shows consumers use "happier" words to search for products when they are in a good mood. Researchers have connected those positive search terms with an increased likelihood of clic.....»»
HYCU for Microsoft Entra ID provides organizations with automated, policy-driven backups
HYCU announced significant updates to its HYCU R-Cloud data protection platform that offers customers additional protection for their Identity and Access Management (IAM) solutions with support for Microsoft Entra ID. With this announcement, customer.....»»
Algorithm raises new questions about Cascadia earthquake record
The Cascadia subduction zone in the Pacific Northwest has a history of producing powerful and destructive earthquakes that have sunk forests and spawned tsunamis that reached all the way to the shores of Japan......»»
Hackers infect ISPs with malware that steals customers’ credentials
Zero-day that was exploited since June to infect ISPs finally gets fixed. Enlarge (credit: Getty Images) Malicious hackers likely working on behalf of the Chinese government have been exploiting a high-severity zero-day.....»»
Ford emphasizes flexibility with new hybrids, expanded gas lineup
The automaker has positioned itself to continue making money on gasoline vehicles to help fund its EV ambitions, while ramping up hybrid sales for those customers not fully ready for battery power......»»
Ford lineup exudes ‘passion and purpose"
The automaker has positioned itself to continue making money on gasoline vehicles to help fund its EV ambitions, while ramping up hybrid sales for those customers not fully ready for battery power......»»
Ford ups Bronco Sport"s off-road chops with steel bumpers, Sasquatch package
Ford designers said they wanted to "close the capability gap" between the Bronco Sport and larger Bronco for customers who hunt or camp......»»
Adversaries love bots, short-lived IP addresses, out-of-band domains
Fastly found 91% of cyberattacks – up from 69% in 2023 – targeted multiple customers using mass scanning techniques to uncover and exploit software vulnerabilities, revealing an alarming trend in attacks spreading across a broader target base. In.....»»
Automakers insourcing crucial EV parts, leaving suppliers with fewer potential customers
Automakers are increasingly insourcing production of e-motors and other crucial electric vehicle components, posing a challenge for suppliers vying for business in the EV space......»»
Cadillac raises starting price of freshened Escalade SUV by $5,700
The full-size SUV, which was freshened for 2025, will start at $89,590. All but the base model cost six figures when equipped with four-wheel drive......»»
Dodge"s challenge: Get Hellcat buyers to shell out for EVs
Dodge CEO Matt McAlear expects the upcoming Charger Daytona EV to convert some muscle car owners while drawing in new consumers intrigued by zero-emission technology......»»
1 Thing We"re Talking About: MyKaarma, Sunbit integrate to bring customers flexible repair payment options
Service drive payment and communication platform myKaarma has integrated with Sunbit, a financial technology solution provider found at more than half of U.S. franchised dealerships......»»
Customers can now extend AppleCare+ coverage up to 45 days after expiration
It’s been a while since Apple has let its customers extend their AppleCare+ coverage for a short period after it has expired. However, the company is now extending this period to up to 45 days after the original coverage ends, giving users more tim.....»»
Trade-in talk on service drive is mostly not happening, survey shows
More than half of both mass-market and luxury customers said they were not asked whether they wanted to know their vehicle's trade-in value......»»
F&I tip: CarShield case a reminder to make sure customers understand service contracts
There's a lesson for dealerships in the $10 million CarShield settlement with the Federal Trade Commission, says Zeigler Auto Group COO Sam D'Arc: Make sure staff can explain what customers are buying......»»
Customers can now extend AppleCare+ up to 45 days after it expires
Apple has recently increased the number of days a customer can extend their AppleCare+ coverage to 45 days, up from the previous 30.AppleCare+ plans can now be extended up to 45 days after they expire in Australia, Austria, Canada, Denmark, Finland,.....»»
Ticketmaster SafeTix move was deliberately anticompetitive, says DOJ lawsuit
Ticketmaster SafeTix, a feature the company claimed was for fraud-prevention, was actually intended to make it harder for customers to buy their tickets from other resellers, according to an antitrust lawsuit. The complaint says this is proven by int.....»»
Study explains why laws are written in an incomprehensible style
Legal documents are notoriously difficult to understand, even for lawyers. This raises the question: Why are these documents written in a style that makes them so impenetrable?.....»»
Own proactively detects and stores data changes in Salesforce
Own released Continuous Data Protection for Salesforce customers, further strengthening its product offering to include recovery and analysis capabilities. Own Continuous Data Protection provides a turn-key solution that delivers significant value to.....»»