Mukesh Mirchandani: Leadership Strategies That Make Customer Service Delightful
Learn what sets successful customer service organizations apart in this DX Leaders profile of Mukesh Mirchandani. Continue reading........»»
Jack Dorsey Leaves BlueSky Board and Calls X ‘Freedom Technology’
The Twitter founder’s moves suggest an apparent warming of relations between him and Elon Musk. Jack Dorsey has left the board of social networking service Bluesky, which he helped fund and popularize a year ago in the wake of reg.....»»
Study underscores new strategies to fight drug-resistant bacteria
Several billion years ago, a genetic arms race began between bacteria and their viral killers. This seemingly eternal struggle continues today, with implications for diseases killing tens of thousands of people around the world each year......»»
Apple"s iPad upgrades march Lightning one step closer to death
After 11 years, 6 months, and 5 days of valiant charging and data service, the Lightning port is no longer on any iPad that Apple sells.You'll never see it again — a Lightning port on an iPadIt's easy to be glad about the move to USB-C for Apple de.....»»
Ted Lasso series releasing on Blu-ray disc in July [update: now available to order]
Update: Ted Lasso: The Complete Series is now . The Blu-ray is dated for release on July 30. It will be available in HD Blu-ray and DVD formats. The hit comedy series Ted Lasso is currently only available to watch via Apple’s streaming service,.....»»
Tesla announces fourth round of layoffs in four weeks
The latest cuts affect engineers, HR, and service advisers. Enlarge (credit: Karol Serewis/SOPA Images/LightRocket via Getty Images) On Sunday night, even more Tesla workers learned they were no longer employed by the c.....»»
Mercedes dealership sued for allegedly not revealing used car had flood damage
A customer has accused a South Carolina dealership group of fraud, negligence, breach of contract and a consumer protection law violation for failing to disclose the used 2018 Mercedes-Benz E300 she bought had flood damage......»»
Tesla lays off more staff in software, service teams
Electric-vehicle maker Tesla has launched another round of layoffs including staff from the software, service and engineering departments, Electrek reported Monday, citing emails and sources familiar with the matter......»»
Debates on campus safety in response to Palestine solidarity activism show we need strategies to navigate discomfort
Canada's House of Commons Standing Committee on Justice and Human Rights will soon begin hearings on antisemitism and Islamophobia. The process comes partly in response to claims that university and college campuses are unsafe spaces......»»
Helldivers 2 just showed the highs and lows of live service in one chaotic weekend
After a chaotic weekend, Helldivers 2 just showed us that the high rewards of live service come with some serious risks......»»
SaaS identity security strategies to prevent cyber risk in the workplace
SaaS identity security strategies to prevent cyber risk in the workplace.....»»
Strategies for preventing AI misuse in cybersecurity
As organizations increasingly adopt AI, they face unique challenges in updating AI models to keep pace with evolving threats while ensuring seamless integration into existing cybersecurity frameworks. In this Help Net Security interview, Pukar Hamal,.....»»
Fingers crossed: Spotify might actually launch lossless audio in 2024
After years of promises and nothing to show for it, a new leak suggests that Spotify may actually be close to launching lossless audio on its service. Maybe.Spotify logoLossless audio is a music streaming feature that purportedly offers extremely hig.....»»
A former Stadia exclusive comes to PC and consoles this week, and it’s a blast
Pac-Man Mega Tunnel Battle was just one of many Stadia exclusives lost when Google's service shut down, but it makes a triumphant comeback this week......»»
3 underrated Netflix shows you should watch this weekend (May 3-5)
Need a good show to stream this weekend? These underrated Netflix shows are a reminder of how many great shows the service has in its vast library......»»
What is Amazon Freevee? The free streaming service explained
Sick of monthly VOD fees? If you don’t mind advertisements, Amazon Freevee is totally free. Here’s everything you need to know about the platform......»»
Lenovo launches AI-based Cyber Resiliency as a Service
Lenovo has launched its new AI-based Cyber Resiliency as a Service (CRaaS) leveraging Lenovo device telemetry and the Microsoft security software portfolio including Microsoft Copilot for Security and Defender for Endpoint. With AI offering protectio.....»»
BorgWarner generates higher revenue, earnings as demand grows for hybrids
Detroit automakers such as GM have plans to bring back hybrids to the market, feeding customer demand for a bridge to all-electric powertrains. BorgWarner's CEO kept details around hybrid quoting activity close to the vest......»»
Artificial intelligence enhances monitoring of threatened marbled murrelet
Artificial intelligence analysis of data gathered by acoustic recording devices is a promising new tool for monitoring the marbled murrelet and other secretive, hard-to-study species, research by Oregon State University and the U.S. Forest Service ha.....»»
What Fubo and others get wrong in their fight against new sports streamer
A number of live video distributors have sent a letter to Congress imploring the body to help them fight against an upcoming mega-sports streaming service......»»
Mercedes changes U.S. factory leadership ahead of UAW vote
Federico Kochlowski has replaced Michael Goebel as CEO of Mercedes-Benz U.S. International, which operates the 6,100-employee plant in Vance, Ala......»»