Inside the Management & Maintenance of Your Customer Journey Mapping Program
Having previously laid out the foundation of customer journey mapping in a previous article. Now, we delve into the necessary management and maintenance steps. Continue reading........»»
App Store bundle error punishes developer for success [u]
The developer behind StopTheMadness Pro noticed that Apple has been charging for refunds twice when a customer buys an app bundle, resulting in the developer owing Apple money for every bundle sale.Apple says its curated App Store is free from scams.....»»
An environmental CGE model of China"s economy: Modeling choices and application
Computable general equilibrium (CGE) model is an important policy guidance tool for pollution reduction and emission control objectives. An article, published in Energy and Climate Management, introduces the economic module, energy module, macroscopi.....»»
Apple says the majority of Mac users also own an iPad, which likely means macOS is never coming to the iPad
Today as part of M4 iPad Pro and M2 iPad Air release day, Harry McCracken at Fast Company published an interview with Apple execs wherein Greg Joswiak shared an interesting detail about Apple’s customer base. That detail has big implications for th.....»»
ManageEngine SaaS Manager Plus simplifies access management
ManageEngine launched SaaS Manager Plus, a SaaS management solution for enterprises. SaaS Manager Plus seamlessly integrates with Zoho apps and other widely utilized applications, empowering IT admins and finance managers to streamline their SaaS eco.....»»
Astronomers discover merging twin quasars
Using the Subaru Telescope in Hawaii, astronomers have detected a pair of merging quasars at a high redshift, as part of the Hyper SuprimeCam (HSC) Subaru Strategic Program (SPP) survey. The serendipitous discovery is reported in the latest issue of.....»»
Cybersecurity analysis exposes high-risk assets in power and healthcare sectors
Traditional approaches to vulnerability management result in a narrow focus of the enterprise attack surface area that overlooks a considerable amount of risk, according to Claroty. Organizations must take a holistic approach to exposure management T.....»»
AT&T outshines T-Mobile and Verizon for customer satisfaction but this MNVO beat them all
In addition to revealing the latest customer satisfaction for smartphones, the 2024 ASCI study reveals how Americans feel about their wireless carrier. In an interesting twist, AT&T beat out T-Mobile and Verizon to claim the top spot again for major.....»»
iPadOS 16.7.8 Released for iPad
Apple’s pushed a new iPadOS 16.7.8 software update to iPad models stuck on iPadOS 16. Last week, iPadOS 16.7.8 entered beta testing. This week, after a very short stint in the company’s beta program, the company released the final version.....»»
Young whale"s journey highlights threats facing ocean animals
A young whale's journey across the Mediterranean highlights the many threats facing ocean animals, researchers say......»»
Climate-change research project aboard USS Hornet paused for environmental review
The city of Alameda has indefinitely shut down the Marine Cloud Brightening Program—a study based out of the University of Washington and set up on the deck of the U.S.S. Hornet to utilize the San Francisco Bay's ideal cloudy conditions—citing co.....»»
Apple & Samsung tied for top spot in customer satisfaction study
Apple and Samsung sit at the top of the heap for satisfaction among smartphone buyers, but the Galaxy edges out the iPhone when it comes to 5G users.Apple's iPhone 15 Pro (left) and Samsung's Galaxy S24Apple is habitually at the top of satisfaction s.....»»
4 Reasons Not to Install macOS Monterey 12.7.5 & 11 Reasons You Should
Apple’s macOS Monterey 12.7.5 update could have a huge impact on your Mac’s performance. While many users should install the software today, others might be better off waiting. macOS Monterey 12.7.5 is a small maintenance release and it brings im.....»»
New work extends the thermodynamic theory of computation
Every computing system, biological or synthetic, from cells to brains to laptops, has a cost. This isn't the price, which is easy to discern, but an energy cost connected to the work required to run a program and the heat dissipated in the process......»»
Experts address gaps in Canada"s proposed flood insurance program
A pair of University of Waterloo flood disaster experts have published an analysis on the federal government's national flood insurance program that finds the proposed plan can do more to make insurance abundant and affordable for Canadian taxpayers......»»
SpaceX shows off its new extravehicular activity suit
In February 2022, SpaceX and entrepreneur/philanthropist Jared Isaacman (commander of the Inspiration4 mission) announced they were launching a new program to "rapidly advance human spaceflight capabilities" while supporting important charitable and.....»»
How AI affects vulnerability management in open-source software
In this Help Net Security video, Itamar Sher, CEO of Seal Security, discusses how AI affects the risk and operational aspects of managing vulnerabilities in open-source software. One of the core issues around open-source vulnerability patch managemen.....»»
Week in review: Veeam fixes RCE flaw in backup management platform, Patch Tuesday forecast
Here’s an overview of some of last week’s most interesting news, articles, interviews and videos: Veeam fixes RCE flaw in backup management platform (CVE-2024-29212) Veeam has patched a high-severity vulnerability (CVE-2024-29212) in Veeam Servic.....»»
N.Y. Chevrolet dealership introduces delivery coordinator position to foster employee growth
A coordinator will do anything, from ensuring a customer knows how to use their new vehicle's technology to helping answer insurance and other general questions......»»
Mazda dealership milestone represents new era for the brand
The Retail Evolution facility program is a critical part in its goal to move upmarket......»»
Research presents 2D dipole orientation method for mapping cells
Due to the high transparency of cells, it is very difficult to observe the organelles within them. Biologists can label specific organelles for observation through fluorescence staining. This is somewhat analogous to being in an environment without l.....»»