Infiniti prepares service departments for an EV era
A three-year vehicle maintenance plan and valet service helped lift customer retention 5 percent last year......»»
Towerborne is a live-service beat ’em up — and that wild idea actually works
Towerborne recognizes how the beat 'em up game loop could work well in a live service title, and it's at least doing the beat 'em up part right......»»
Electric sedan to replace Infiniti Q50
The Q50 debuted in 2013 and U.S. sales peaked at 44,007 in 2016, and fell to 6,201 last year......»»
Drawbridge expands cyber risk assessment service
Drawbridge released its next generation cyber risk assessment service. Provided as a suite of modules, the solution combines a set of analytics with Drawbridge’s client service. Clients can now benchmark and score their cyber programs to prioritize.....»»
Samsung Galaxy Ultra Watch copies everything except Apple"s durability and customer service
About a month with the Galaxy Watch Ultra was enough for one user to see its action button fall off, and Samsung seems resistant to help despite being under warranty.Samsung Galaxy Watch Ultra defectSamsung revealed a new rugged smartwatch that borro.....»»
Europe delivers for Artemis III
The European Service Module that will power the Orion spacecraft during the Artemis III mission to the moon will soon be on its way to the United States......»»
Identity verification becomes mandatory for Apple Cash users in October
Apple Cash, a popular payment service, offers a seamless experience within the iOS Messages app. However, identity verification changes are coming for users.Identity verification becomes mandatory for Apple Cash users in OctoberStarting October 4, 20.....»»
Prism Infosec PULSE bridges the gap between penetration testing and red teaming
Prism Infosec launched its innovative PULSE testing service to enable organizations which may not have the bandwidth or resource to dedicate to a full-scale red team exercise to assess their defence capabilities against real-world threats. PULSE addr.....»»
Anomali announces expanded capabilities for Copilot
Anomali announced new capabilities for Anomali Copilot to help security, and now also IT departments, use the latest innovations in AI to successfully defend, protect, and propel their organizations forward. Anomali Copilot empowers security or IT an.....»»
Apple"s App Store vice president is the first departure in regulatory shake-up
Matt Fischer, Apple's App Store vice president, will depart the company in the coming months as the tech giant prepares to restructure as a response to global regulations. Apple's vice president of App Store departing company in October Fischer has b.....»»
Apple App Store vice president of the App Store is the first departure in regulatory shake-up
Matt Fischer, Apple's App Store vice president, will depart the company in the coming months as the tech giant prepares to restructure as a response to global regulations. Apple's vice president of App Store departing company in October Fischer has b.....»»
Chick-fil-A plans to launch streaming service with original shows
Fast-food chain is paying up to $400K for unscripted content, Deadline reports. Enlarge / Would you like a streaming subscription with that? (credit: Getty) Look out, Peacock. There's reportedly a new video streaming se.....»»
NASA wants clarity on Orion heat shield issue before stacking Artemis II rocket
"We have still a lot of work to do to close out the heat shield investigation." Enlarge / The Orion spacecraft for the Artemis II mission, comprising its crew and service modules, was lifted into a vacuum test chamber at NASA's K.....»»
The real price of the "zero-price effect": Study presents evidence from online classified real estate service
Researchers from Tel Aviv University found that there may be a cost to the zero-price effect: statistically identical homes that were published in free service ads on the Israeli "Yad2" online classified service received fewer clicks, sold more slowl.....»»
1 Thing We"re Talking About: MyKaarma, Sunbit integrate to bring customers flexible repair payment options
Service drive payment and communication platform myKaarma has integrated with Sunbit, a financial technology solution provider found at more than half of U.S. franchised dealerships......»»
Apple TV Plus: how to sign up, TV shows, movies, price, devices, and more
Here's what you need to know about the Apple TV Plus streaming service, including how much it costs......»»
Entrust KeyControl as a Service provides organizations with control of their cryptographic keys
Entrust unveiled KeyControl as a Service (KCaaS), providing organizations with control of their cryptographic keys while leveraging the benefits of the cloud. Existing key management solutions can lack advanced features required to meet evolving comp.....»»
iCloud storage leads the pack across Apple"s entire services ecosystem
With hardware sales slowing, Apple shifted to expanding its digital services offerings to generate billions each quarter. One service stands out as the clear leader.iCloud storage leads the pack in Apple's services ecosystemApple has been aggressivel.....»»
Trade-in talk on service drive is mostly not happening, survey shows
More than half of both mass-market and luxury customers said they were not asked whether they wanted to know their vehicle's trade-in value......»»
Service tip: Use each customer"s data during phone calls to ensure meaningful engagement
Service-to-sales phone calls are a crucial touchpoint in any dealership's customer engagement strategy, says Kurt Philippsen, dealer relations manager at automotiveMastermind......»»
F&I tip: CarShield case a reminder to make sure customers understand service contracts
There's a lesson for dealerships in the $10 million CarShield settlement with the Federal Trade Commission, says Zeigler Auto Group COO Sam D'Arc: Make sure staff can explain what customers are buying......»»