Here"s Why Bionic Reading Is Going Viral
Bionic Reading will allow readers to consume content very quickly and still retain all the information they need. Bionic Reading will allow readers to consume conten.....»»
Top 5 Marketing Certifications for 2022
Employees who are always learning are more engaged, loyal, productive and satisfied. This certainly applies for marketers. Continue reading........»»
What Is the AI Bill of Rights and How Does it Affect Marketing, CX?
The White House has some advice when it comes to the ethics of artificial intelligence in its new "bill of rights." Continue reading........»»
How to Get Attribution in Analytics Right
Analytics solutions and digital ad providers are looking for ways to help marketers get a better sense of customer engagement. Continue reading........»»
For Real? Which Half of My Marketing Budget Is Wasted?
Should marketers spend time trying to figure out what part of their budgets might be going down the tubes, or is it worth the effort? Continue reading........»»
3 Things to Consider Before Buying a Customer Data Platform
Are you ready to take the CDP journey? The CDP category includes a lot of different types of platforms. Continue reading........»»
What is avian flu, the disease afflicting viral TikTok emu Emmanuel?
Viral TikTok star Emmanuel—an emu who gained a vast online following thanks to videos shared by his owner at Knuckle Bump Farms in Florida—has reportedly fallen sick with avian influenza......»»
Does tutoring work? An education economist examines the evidence on whether it"s effective
With reading and math scores plummeting during the pandemic, educators and parents are now turning their attention to how kids can catch up. In the following Q&A, Susanna Loeb, an education economist at Brown University, shines a light on the best wa.....»»
Amazon Kindle (2022) review: simple, delightful reading
The Kindle (2022) is the most basic e-reader that Amazon offers, but for some people, that's simply enough......»»
Defining Your Marketing Technology Philosophy
When it comes to martech, organizations that don’t have a strong philosophy find it hard to make strategic decisions. Continue reading........»»
Customer Data Management Is the Key to Consumer Trust, Profitability
Data is a valuable commodity in today’s world. But mismanaging it could come with a lot of costs. Continue reading........»»
A Decade of Dramatic Change in Digital Customer Experience
The greatest changes in customer experience over the past decade have been in the ways customers interact with brands. Continue reading........»»
Elon Musk"s Text Exchanges Show Twitter Deal Going off the Rails
Newly released text messages shine a light on how tech’s most powerful do business — and perhaps why Musk lost interest in Twitter. Continue reading........»»
Are You Ghosting Your Customers?
How does ghosting work within the realm of customer experience? Did they ghost you? Did you ghost them? Continue reading........»»
Design Products With Eye for More Sustainable World
An interview with Graham Rihn, CEO and founder of RoadRunner Recycling, on doing our part for sustainable waste management. Continue reading........»»
For Incredible Results: Surprise and Delight Your Most Devoted Customers
How to jump-start your CX strategy by personalizing interactions to delight and wow your customers. Continue reading........»»
Tell Your Brand Story: The Do"s and Don’ts of Crafting an Engaging Story
Behind every successful brand is a successful brand story. Creating that story, however, isn’t as simple as it sounds. Continue reading........»»
The Software Developer"s Fate in Low-Code/No-Code World
What does the emergence of no-code/low-code tools mean for the savvy developer? Continue reading........»»
4 Ways Financial Services Provide Next-Level Customer Experience
Financial services firms will need to expand use of artificial intelligence to win customer trust with high-quality fast service and security. Continue reading........»»
Mastering Brand Reputation Management in the Social Media Age
What's a brand to do when customers can air their grievances and openly discuss, criticize and complain on social media channels? Continue reading........»»
8 Ways to Improve Your Brand"s Product Experience
What can you do to ensure a quality ecommerce and product experience? A lot, it turns out. Continue reading........»»