Erik Smith: Evolving Alongside the Customer
Want to keep customer satisfaction high? Providing channels that your customers prefer is the first step. Continue reading........»»
Bad Boys reunion? Will Smith, Michael Bay in talks to reunite for Netflix’s Fast and Loose
Will Smith and Michael Bay may have found their next project. It might be a Bad Boys reunion on Netflix's Fast and Loose......»»
Elon Musk’s X loses battle over federal request for Trump’s DMs
Prosecutors now have a "blueprint" to seize privileged communications, X warned. Last year, special counsel Jack Smith asked X (formerly Twitter) to hand over Donald Trump's direc.....»»
Customer sues Ill. Napleton store, alleges unauthorized credit check
Arlington Heights CDJR shopper's lawsuit seeks class-action status for other consumers who allegedly also saw unwanted "hard" credit pulls by the Napleton Group......»»
Chevy dealer recalls customer dinner he threw with Pete Rose
Pete Rose, who died Sept. 30, had dinner with customers of a Chevy dealership near Cincinnati as part of a 2010 campaign......»»
Outdoor businesses and venues could benefit from boosting birdsong sound biodiversity
Visitors to vineyards enjoyed their tours more when they heard enhanced sounds of diverse birdsong, new research has found. The findings from the University of East Anglia suggest that outdoor businesses could improve their customer experience by inv.....»»
Enveil enables organizations to securely train machine learning models
Enveil announced the expansion of the core technologies supported by its ZeroReveal Machine Learning product, an enhancement that will further broaden and diversify the range of customer-driven use cases the solution can address. By allowing customer.....»»
Overheard: Own your mistakes, then make it right
Service departments should go out of their way to do something different for a customer who didn't receive top-notch care, said Mindi Williams, service manager at CMA's Colonial Subaru in Chesterfield, Va., on "CMA's Moving Lives Forward Podcast.".....»»
Sonos completes internal review of app meltdown, details path forward
Sonos says it will be more methodical about updates, test more, and focus on customer experience as it continues to dig out from a catastrophic system update......»»
Man who fell in hole at dealership while walking dog can pursue lawsuit, appeals court rules
The Mississippi Court of Appeals has reinstated a negligence suit by a service customer who fell into a hole while walking his dog on the grass alongside a Toyota store's driveway......»»
There’s a big Verizon outage right now. Here’s what you need to know
If you are a Verizon Wireless customer, you may be experiencing service issues, including ones affecting data, phone calls, and text messages......»»
Man tricks OpenAI’s voice bot into duet of The Beatles’ “Eleanor Rigby”
OpenAI doesn't want its chatbot to sing, but sometimes the ability slips through. Enlarge / A screen capture of AJ Smith doing his Eleanor Rigby duet with OpenAI's Advanced Voice Mode through the ChatGPT app. (credit: AJ Smith /.....»»
SpaceX’s Starlink service just hit a new customer milestone
Four years after going online, SpaceX's internet-from-space Starlink service now reaches 4 million customers globally, it was announced on Thursday......»»
10 best true crime shows on Netflix right now (September 2024)
Ryan Murphy's dramatization of the Menendez case in Monsters: The Lyle and Erik Menendez Story is one of the 10 best true crime shows on Netflix right now......»»
Netflix’s most popular show right now is causing a war of words. What’s the deal?
It's a public battle between Erik Menendez and Ryan Murphy over the new Netflix series Monsters: The Lyle and Erik Menendez Story......»»
Overheard: View your repair shop from the perspective of the customer
Shop owners should spend a couple hours each month thinking about how the customer perceives their repair facility, Lauralee Schmidt, co-owner of Schmidt Auto Care in Springboro, Ohio, said on the "Ratchet+Wrench Radio" podcast......»»
F&I tip: Make a connection before you start your pitch
Finance and insurance managers should try to get to know the customer before they start selling, said Jimmy Magee, general manager of Audi Turnersville in New Jersey. "You can find out what the most important things will be to them by having a short.....»»
GM"s Rory Harvey: Flexibility needed during evolving market transition
Automakers are contending with variables that include trade with China and the upcoming U.S. presidential election, General Motors' top North American executive said......»»
Why new antivirus software may have just installed itself on your PC
After facing a ban in the United States, Russian antivirus company Kaspersky has deleted and replaced its software on customer PCs......»»
The 44 best Netflix drama shows right now (September 2024)
The best Netflix drama shows include Monsters: The Lyle and Erik Menendez Story, Heels, Fire Country, Prison Break, Dark Winds, Lost, and many others......»»
“A total lump of… ”: Customer frustration as ISP’s smart TVs won’t turn on
Problems with UK Sky hardware started Thursday, seem partially fixed. Enlarge (credit: Sky) Hundreds of owners of smart TVs and streaming devices from United Kingdom telecom Sky reported that their hardware stopped powe.....»»