Erik Smith: Evolving Alongside the Customer
Want to keep customer satisfaction high? Providing channels that your customers prefer is the first step. Continue reading........»»
Toyota confirms data breach after info leaked on cybercrime forum
Carmaker confirms losing hundreds of gigabytes of sensitive customer data to hackers calling themselves ZeroSevenGroup......»»
Netflix’s next 2024 streaming hit now has an unsettling teaser and a release date
Netflix revealed the release date and teaser for Monsters: The Lyle and Erik Menendez Story, the next installment in Ryan Murphy's anthology series......»»
Animals with higher body temperatures are more likely to evolve into herbivores, study finds
A University of Arizona study has uncovered a surprising relationship between an animal's body temperature and its likelihood of evolving into an herbivore. The study, published in the journal Global Ecology and Biogeography, offers fresh insights in.....»»
Smart sous vide cooker to start charging $2/month for 10-year-old companion app
“You’ve just lost a LONGTIME and very faithful customer." Enlarge (credit: Anova) Anova, a company that sells smart sous vide cookers, is getting backlash from customers after announcing that it will soon charge a su.....»»
Apple Card is still best in its customer satisfaction category for four straight years
For the fourth year running, Apple Card has managed to snag best in customer satisfaction among co-branded credit cards with no annual fee as rated J.D. Power.Apple CardApple introduced the Apple Card in 2019 in partnership with Goldman Sachs. And, s.....»»
Unlearning the RaaS Model: How ransomware attacks are evolving
Unlearning the RaaS Model: How ransomware attacks are evolving.....»»
ClearSale introduces three solutions to protect businesses from fraud
ClearSale has announced a new portfolio of fraud prevention tools designed to meet the evolving needs of today’s digital retail landscape. The newly launched suite, dubbed “Preventative Intel,” introduces three powerful solutions: I.....»»
Framework Laptop 13 reviewed, again: Meteor Lake meh, Linux upgrades good
Intel's latest chips often fall behind Ryzen, or even older Intel CPUs. Enlarge / The ever-evolving Framework Laptop 13 is back again, this time with some Linux-friendly upgrades and Intel's new Meteor Lake-based Core Ultra CPUs.....»»
How CIOs, CTOs, and CISOs view cyber risks differently
C-suite executives face a unique challenge: aligning their priorities between driving technological innovation and ensuring business resilience while managing ever-evolving cyber threats from criminals adept at exploiting the latest technologies, acc.....»»
Dealership not on the hook for customer"s repairs done at independent shop, tribunal rules
A British Columbia dealership group isn't obligated to cover the parts, labor and towing costs for a service customer who had repairs done at an independent shop, the province's Civil Resolution Tribunal has ruled......»»
Column: From atop the Mitten, suppliers" world looks challenging in 2024
Shifting customer plans, high interest rates and tight labor markets make it a tough world for suppliers......»»
The Benefits of Ozempic Are Multiplying
There’s mounting evidence that GLP-1 drugs have health benefits beyond diabetes and weight loss, for conditions ranging from addiction to Parkinson’s—and scientists are evolving theories of why......»»
Whitepaper: Tools to tackle the multicloud environment
Implementing multicloud solutions is becoming increasingly paramount for organizations seeking to drive their business forward in the coming years. As a result, the role of cloud security is evolving. Cloud providers often use different security mode.....»»
California dealership to pay $290,000 to settle environmental violations complaint
Del Grande Dealer Group, in California's Bay Area, improperly disposed of automotive waste and failed to shred documents with customer information, authorities said......»»
Lithia Motors promotes Adam Chamberlain to COO, Chris Holzshu still EVP
Lithia Motors promoted Chief Customer Officer Adam Chamberlain to COO and returned COO Chris Holzshu to solely an executive vice president role, the company said Aug. 1......»»
Why CISOs face greater personal liability
In this Help Net Security interview, Christos Tulumba, CISO at Veritas Technologies, discusses the key factors contributing to increased personal liability risks for CISOs. These risks are driven by heightened cybersecurity threats, evolving regulati.....»»
Ford facelifts its Maverick pickup, adds all-wheel-drive hybrid option
The AWD hybrid is Ford's response to overwhelming customer requests. Enlarge / The cosmetic changes to the MY25 Ford Maverick include a new front bumper, front grille, and new headlamps. (credit: Ford) Ford is giving its.....»»
Hyundai dealership customer sues CDK over cyberattacks
A Hyundai dealership lease customer on July 22 joined other consumers who have sued CDK Global, alleging their data was put at risk by the June 19 cyberattacks suffered by the dealership management system provider. Ronaldo Proto of Connecticut filed.....»»
Curbee launches software platform to streamline dealership mobile service
Curbee has launched a software-service platform designed to help dealerships streamline and enhance their mobile services for technicians and customers, thereby improving customer loyalty, profitability, and the overall service experience......»»
China poised to lead global auto market, S&P Global says
BYD has emerged as a top 10 manufacturer, and evolving retail networks and new factories in Europe offer opportunities for Chinese automakers. Despite European and North American tariffs, they continue to push forward......»»