Dealership not on the hook for customer"s repairs done at independent shop, tribunal rules
A British Columbia dealership group isn't obligated to cover the parts, labor and towing costs for a service customer who had repairs done at an independent shop, the province's Civil Resolution Tribunal has ruled......»»
Best Chromebook deals: Cheap computers starting at $88
A Chromebook can make an affordable alternative to the best laptops, and we've rounded all of the best Chromebook deals you can shop right now......»»
The Jackery Explorer 300 Plus portable power station is $240 today normally $300
Target is offering the Jackery Explorer 300 Plus portable power station at a fantastic discount today. Here's why you should care, and shop it......»»
AirPods are having their Apple Watch moment
Some seriously impressive new health-related features are coming to AirPods Pro 2. The customer reach of these features will be especially great for the same reason Apple Watch impacts so many lives. more….....»»
"Easy, convenient, cheap": how single-use plastic rules the world
Each year the world produces around 400 million tonnes of plastic waste, much of it discarded after just a few minutes of use......»»
Biden moves to crack down on Shein and Temu, slow shipments into US
Rapid growth of Temu and Shein threatens US businesses and consumers, Biden says. Enlarge (credit: NurPhoto / Contributor | NurPhoto) The Biden administration has proposed rules that could make it more costly for Chinese.....»»
Holand Automotive Group buys Ferrari store in California
Holand Automotive Group has acquired Ferrari of Rancho Mirage, adding a second California dealership to its growing U.S. footprint. .....»»
Germany joins criticism of EU anti-deforestation law
Pressure mounted on the European Union on Friday to delay a ban on imports of products driving deforestation, after Germany added became the latest country to request the rules be postponed......»»
Apple is well on its way to making iPhones theft-proof
Apple’s latest theft-prevention measure went live for beta testers yesterday: Activation Lock for iPhone components. The move is likely to generate some controversy, as it introduces another barrier to DIY repairs using parts harvested from brok.....»»
Column: GM, Hyundai hook up in New York — where will relationship end up?
Perhaps nothing will come of it. Still, the potential is undeniably huge......»»
Societal factors can shape how companies best respond after customers misbehave
From rule breaking and theft to verbal abuse and foul language, one customer's behavior can negatively affect another customer's experience. How hospitality businesses can best respond to instances of customer misbehavior can depend on the strictness.....»»
Service tip: Reliability, empathy two key components every fixed ops department needs
Reliability, empathy, responsiveness, assurance and tangibles such as staff and dealership appearance are five things dealership service departments need to keep in mind to keep customers happy......»»
Missouri auto salesman gets 1-year sentence after admitting to helping fraudster
A former car salesman at the Marty Cancila Chrysler Dodge Jeep Ram auto dealership in Florissant, Mo., was sentenced in August to a year and a day in prison after admitting to helping a fraudster buy and finance vehicles using other people's personal.....»»
Overheard: Rise in EV warranty work in service departments should spur new strategies
Warranty work on EVs is expected to increase. This should prompt new strategies for dealership service departments, said Jim Roche, CEO of warranty processing platform WarrCloud......»»
Service tip: Reliability, empathy two key components every service department needs
Reliability, empathy, responsiveness, assurance and tangibles such as staff and dealership appearance are five things dealership service departments need to keep in mind to keep customers happy......»»
CNC & Laser Engraved Coin Bank: SainSmart Anniversary Project
To celebrate SainSmart’s anniversary, Windsor Woodcraft, a dedicated SainSmart customer, embarked on a creative project to design and build a wooden and acrylic coin bank. Using the Genmitsu PROVer XL 4030 V2 CNC machine and the Genmitsu L8 20.....»»
Appeals court OKs NLRB"s continued enforcement action against Chicago Cadillac dealership
A federal appeals court has allowed the National Labor Relations Board to continue its enforcement action against a suburban Chicago dealership that engaged in unfair labor practices against unionized technicians......»»
Dealership overturns Purdue student"s ‘Kicks for Cash" contest win
After making three field goals in a contest during the Boilermakers' season opener, the student was later told he was less than a tenth of a second too late......»»
Ex-NFL wide receiver Kevin Johnson buys Ford car dealership
Drafted by the Cleveland Browns, Kevin Johnson ended his football career in Detroit. The dealership acquisition marks Johnson's foray into automotive retail......»»
Tesla told Autopilot trainers to ignore ‘no turn on red" signs, report says
A former worker at a Tesla data annotation center said the company wanted its cars to ‘drive like a human would, not a robot that's just following the rules.'.....»»
We cannot believe these incredible phone deals from Total Wireless
Here's why you need to stop what you're doing and shop these phone deals from Total Wireless right now. Seriously, don't waste time get in here......»»