Conscious effort key to diverse staff, dealer says
It requires an intentional mindset from leadership to set the tone throughout a company, says Frank Williams, who owns four dealerships in Alabama and Tennessee......»»
Service tip: Reliability, empathy two key components every fixed ops department needs
Reliability, empathy, responsiveness, assurance and tangibles such as staff and dealership appearance are five things dealership service departments need to keep in mind to keep customers happy......»»
Service tip: Reliability, empathy two key components every service department needs
Reliability, empathy, responsiveness, assurance and tangibles such as staff and dealership appearance are five things dealership service departments need to keep in mind to keep customers happy......»»
Four ways to know whether to stay or go if your workplace is a sinking ship
Over the last few weeks, after a massive defeat at the UK general election, several senior staff in the Conservative Party have reportedly taken voluntary redundancy, with more staff cuts expected to follow. Perhaps not surprising, as morale is not l.....»»
Michigan Chevy dealer embraces EVs while the industry takes a step back
Bowman Chevy in Michigan says staff training and culture leads to success with EVs......»»
Asbury not the only company to battle the FTC instead of settle, attorney says
Jean Noonan, a partner at the Hudson Cook law firm and a former Federal Trade Commission regulator, discusses settling FTC investigations versus fighting them as the car dealer Asbury Automotive Group has done......»»
The challenge of LGBTQI+ inclusion at Big Four firms
The Big Four firms are eager to adopt progressive positions in support of diversity, but it doesn't always play out in reality for staff......»»
How Front Range cow waste and car exhaust are hurting Rocky Mountain National Park"s ecosystem
For decades, gases from car exhaust and cow waste have drifted from Colorado's Front Range to harm plants, fish and wildlife in Rocky Mountain National Park, and while a decades-long effort to slow the damage is working, it's not moving as quickly as.....»»
California to get first new national marine sanctuary in 32 years, banning offshore oil drilling along miles of coast
A long-running effort by native tribes and environmentalists to establish the first new national marine sanctuary along California's coastline in 32 years—the aquatic version of a new national park—where offshore oil drilling would be prohibited.....»»
Daily 5 report for Sept. 6: Sales reports, dealer sentiment give Fed good reason to cut interest rates
The bottom line, as sales stagnate and inventories rise, is that automakers and their customers need interest rates to come down soon......»»
3 great Max crime dramas you should watch in September 2024
These crime dramas available on Max are a reminder of how diverse that genre can be......»»
Neutral atom innovations by quantum systems accelerator mark quantum computing milestones
Before quantum computers can solve complex problems, researchers must develop technologies that manage larger numbers of qubits (the building blocks of quantum computers) for extended periods. Neutral atoms play an important role in this effort and a.....»»
Kuo: Apple’s 5G modems to ‘grow rapidly’ in coming years to replace Qualcomm
Apple’s years-long effort to replace Qualcomm’s 5G modems with its own chips is nearing an end. Previously, Ming-Chi Kuo has indicated Apple’s first in-house 5G modems will debut in select 2025 iPhones. Today, he shares his expectation for Appl.....»»
Exposed: Russian military Unit 29155 does digital sabotage, espionage
The US Department of Justice has named five Russian computer hackers as members of Unit 29155 – i.e., the 161st Specialist Training Center of the Russian General Staff Main Intelligence Directorate (GRU) – which they deem resposible for t.....»»
Why are U.S. dealers getting more pessimistic about the market? This Cox Q3 poll gives clues
Pessimism crept into franchised car dealers' outlooks during the third quarter, according to a Cox Automotive Dealer Sentiment Index poll, which also found that interest rates and consumers' political uncertainty continue to burden dealerships......»»
Toyota dealer gathering to focus on partnership, products, says brand head Dave Christ
Toyota dealers will gather for their national dealer meeting in Las Vegas on Sept. 10-11 to discuss the Japanese brand's upcoming products and strategy, while dealers may want to question the brand about a spate of embarrassing recalls......»»
New breed of used-car dealer caters to the fast and furious generation
Legal imports of 25-year-old cars from Japan and Europe have grown from fewer than 300 in 2009 to around 20,000 per year. A new breed of used-car dealer is catering to the fast and furious generation......»»
Probing the depths of complex electron shells: New insights into uranium"s tricky chemistry
The heavy metal uranium is, besides its radioactive reputation, known for its intricate chemistry and diverse bonding behaviors. Now, an international team of scientists have utilized synchrotron light at the Rossendorf Beamline (ROBL) to explore the.....»»
Researchers develop molecular biosensors that only light up upon binding to their targets
Biosensors—devices that use biological molecules to detect the presence of a target substance—have enormous potential for detecting disease biomarkers, molecules-in-action in diverse biological processes, or toxins and other harmful substances in.....»»
Retail tech company Xcite Automotive plans to raise venture capital after AI acquisition
Xcite, known for reconditioning vehicles and photographing them for dealer websites, purchased Double4 AI to enhance its tech-driven products and services......»»
Ford dealer waives $20,000 repair bill for lawn-mowing charity
Anderson Ford in Lincoln, Neb., responded when it heard that Rodney Smith's van broke down while he was delivering free lawn mowers to teenagers around the country......»»