CMSWire Contributor Q&A With Gaby Moran: First 365 Days as Customer Experience Leader
CMSWire Managing Editor Dom Nicastro catches up with contributor Gaby Moran on the importance of how you approach your first year in a new CX role. Continue reading........»»
B&H"s MacBook Pro Mega Deal Zone knocks up to $550 off
For 3 days only, save up to $550 on blowout 14-inch MacBook Pro models at Apple Authorized Reseller B&H Photo.Grab mega savings on MacBook Pros during B&H's Deal Zone.For a limited time only, pick up a blowout 14-inch MacBook Pro with an M2 Pro chip.....»»
Is Apple Intelligence artificial?
In the days before WWDC, it was widely believed that Apple would be playing catch-up to everyone else in the consumer tech industry by rushing to bolt a copy of ChatGPT onto its software and checking off the feature box of "Artificial Intelligence.".....»»
Adobe’s hidden cancellation fee is unlawful, FTC suit says
Adobe knowingly "trapped" customers into annual subscriptions, the FTC alleged. Enlarge (credit: Bloomberg / Contributor | Bloomberg) Adobe prioritized profits while spending years ignoring numerous complaints from users.....»»
Asus responds to customer service failures with new promises
After YouTube channel Gamers Nexus conducted an independent investigation into Asus' customer service, the company has vowed to change it ways......»»
Xgrid lives -- a new project resurrects the promise of Apple"s dead clustering software
Evoking the old Xgrid days, a new project connects Mac Studios together with Thunderbolt cables, and uses them in tandem for massively parallel computing tasks.If you have two Mac Studios, maybe you can cluster themA very long time ago, I was involve.....»»
Larry Hinkle, who was world"s largest Jeep dealer, dies at 92
The South Carolina dealer set Jeep sales records during the brand's American Motors days and led customers on annual pilgrimages to the Smoky Mountains......»»
How to download iPadOS 18 on your iPad right now
The upcoming iPadOS 18 aims to reinvent the tablet experience on Apple's slate with a heap of AI features. Here's how you can experience it on your iPad now......»»
Suicide threats are a weapon of family violence. How can police balance mental health needs with protecting victims?
It's relatively common for perpetrators of family violence to threaten suicide to control a victim-survivor's actions. A study by the Australian Institute of Criminology suggests 39% of women who experience coercive control are subject to perpetrator.....»»
Saturday Citations: Bacterial warfare, a self-programming language model, passive cooling in the big city
There's a lot of science news in seven days, so just because a new study isn't cited here on Saturday morning doesn't mean it didn't happen. A lot more has happened. But also, check out these four stories:.....»»
Give yourself a day to tackle all your recommendation and subscription guilt
Opinion: It never ends, but you can triage and help out your favorite creators. Enlarge (credit: Getty Images) We're heading into summer, a time when some people get a few half or whole days off from work. These can't al.....»»
Apple punishes women for same behaviors that get men promoted, lawsuit says
Apple could owe thousands in back pay to 12,000 female employees. Enlarge (credit: Marcos del Mazo / Contributor | LightRocket) Apple has spent years "intentionally, knowingly, and deliberately paying women less than men.....»»
The Windows transition to Arm just found its missing puzzle piece
Slack has finally announced a native Arm64 app just days before the release of the first Copilot+ PCs......»»
Ultracompact and high-efficiency liquid-crystal-on-silicon light engines for augmented reality glasses
Augmented reality (AR) and virtual reality (VR) are innovative display technologies with the ability to revolutionize the way we interact and experience the world......»»
PHP command injection flaw exploited to deliver ransomware (CVE-2024-4577)
An OS command injection vulnerability in Windows-based PHP (CVE-2024-4577) in CGI mode is being exploited by the TellYouThePass ransomware gang. Imperva says the attacks started on June 8, two days after the PHP development team pushed out fixes, and.....»»
Modern fraud detection need not rely on PII
Trends in online fraud detection often act as the canary in the coal mine when it comes to understanding and combating the next generation of online scams, fraud and cybersecurity threats. These days, security and fraud experts worry that insufficien.....»»
10 Things to Do Before Shadow of the Erdtree Arrives
If you’ve pre-ordered Elden Ring’s Shadow of the Erdtree DLC, or if you’re considering it, there are some things you should do before the expansion’s release in a few days. After a lengthy wait, FromSoftware’s showcased.....»»
FrightPix to use Brightcove for new horror streaming service
On Thursday, Brightcove announced the addition of FrightPix, a free horror streaming service, as a media customer......»»
Jessica Kelleher takes over as vice president of customer care at JLR
As JLR prepares for Jaguar's next iteration — an all EV lineup — Jessica Kelleher takes over as vice president of customer care......»»
Fans of long-running TV show experienced grief similar to losing a close friend when show ended, study finds
A psychologist at CQUniversity, in Australia, has found that some fans of the long-running TV show "Neighbours" have been experiencing grief similar to the experience of losing a close friend. In his study, published on the open-access site PLOS ONE,.....»»
Study finds politicians use simpler language on hot days
Climate change has many widespread and complicated effects on the well-being of people and the planet, and a new study in iScience on June 13 has now added a surprising one to the list. After analyzing the language used in seven million parliamentary.....»»