CDK CEO Brian MacDonald thanks dealers for ‘resiliency" and ‘heroism"
CEO Brian MacDonald's letter on June 28 said CDK workers were "heads-down and focused" to bring dealerships back online......»»
CDK CEO Brian MacDonald thanks dealers for ‘resiliency" and ‘heroism"
CEO Brian MacDonald's letter on June 28 said CDK workers were "heads-down and focused" to bring dealerships back online......»»
Leveraging AI and automation for enhanced security operations
In this Help Net Security interview, Michelle Weston, VP of Security & Resiliency at Kyndryl, discusses the key challenges in security operations and how to address them. The top issues are increasing cyber resilience risks, changing regulatory condi.....»»
Outage from CDK cyberattacks could cost dealers $1 billion, study says
Anderson Economic Group said affected dealers could be out about $600 million after two weeks and could lose roughly $1 billion if the dealer management system shutdown lasts until the July 4 holiday weekend. Its calculations include estimated losses.....»»
Explainer-The "BlackSuit" hacker behind the CDK Global attack hitting US car dealers
Explainer-The "BlackSuit" hacker behind the CDK Global attack hitting US car dealers.....»»
CDK says ‘small initial test group" of dealers back on DMS, 1 week after cyberattack
The news comes after CDK told dealers the DMS outage was unlikely to end before June 30......»»
Week 2 of CDK outage changes dealers" way of doing business
Dealerships that quickly cobbled together workarounds with old-school techniques and by having other DMS providers have fared better with the "nuisance.".....»»
CDK says ‘small initial test group" of dealers back on DMS, 8 days after cyberattack
The news comes after CDK told dealers the DMS outage was unlikely to end before June 30......»»
CDK, dealers struggle as DMS outage festers into second week
CDK told dealers the outage likely won't be fixed before June 30 while CDK's CEO defended the company's response to the crisis. Two lawsuits seeking class-action status were filed in Illinois......»»
With CDK"s reputation challenged, CEO Brian MacDonald defends cyberattack response
CDK's CEO Brian MacDonald said the company is doing everything it can to help customers while its systems remain down, though some dealers have been unhappy with the communication......»»
CDK tells dealers DMS outage won"t be resolved before June 30
CDK also told dealers in the June 25 note if they needed "to make alternate plans for your month-end financial close process, you should do so.” .....»»
BlackSuit cybercrime gang blamed in CDK Global hack causing dealers" DMS outage
BlackSuit appears to be a group of Russian and Eastern European hackers with a history of working with a group known as Royal Ransomware......»»
CDK opens online resource center for dealers; rivals also step in to help impacted dealerships
As CDK Global continues to bring its DMS back online, its rivals have begun helping impacted dealerships continue operating......»»
CDK cyberattacks could trigger litigation from consumers and dealers alike
It was a rough week as CDK Global dealt with two cybersecurity attacks, its customers rushed to adapt and experts predicted more breaches to come......»»
As CDK Global outage continues, rivals step in to help impacted dealers
As CDK Global continues to bring its DMS back online, its rivals have begun helping impacted dealerships continue operating......»»
Welcome to the drought: Off-lease vehicle pool is about to dry up
Lease turn-ins are a valuable tool for dealers and automakers to control inventory levels. But the 2021 leasing collapse is about to shrink the pool sharply......»»
Scammers reportedly targeting dealers pretending to be CDK reps
Reports are surfacing that scammers are targeting some CDK dealer customers affected by the cyberattack that downed their DMS platforms......»»
Dealers can take steps to reduce cybersecurity risks
With CDK's DMS platform shut down for days, here's a reminder of risk reduction methods recommended by experts......»»
Dealers worry about financial impact, employee commission pay on second day of CDK Global cyberattack
Dealers are using creative solutions to keep businesses going amid CDK Global cyberattack and outage though are worried about the toll a long service interruption will take on their businesses......»»
Editorial: Automakers, dealers must align for EV success
The industry is changing faster than ever. Automakers need to react, but they must take dealers with them......»»
Single point of software failure could hamstring 15K car dealerships for days
"Cyber incident" affecting 15K dealers could mean outages "for several days." Enlarge / Ford Mustang Mach E electric vehicles are offered for sale at a dealership on June 5, 2024, in Chicago, Illinois. (credit: Scott Olson / Gett.....»»