AI alone will not fix bad customer service
AI alone will not fix bad customer service.....»»
White Sands propulsion team tests 3D-printed Orion engine component
When the Orion spacecraft carries the first Artemis crews to the moon and back, it will rely on the European Service Module contributed by ESA (European Space Agency) to make the journey. The service module provides electrical power generation, propu.....»»
Sling TV slips below 2 million subscribers, and it seems OK with that
Sling TV's owners are focusing on getting fewer subscribers to pay more, rather than worrying about growing the streaming TV service......»»
More ads coming to Prime Video, including interactive shopping ads during pauses
2024 is shaping up to be the year of ads for Amazon Prime Video. In January the streaming service, which has long been ad-free, debuted an ad-based tier and instantly moved nearly all its users into that tier. Since then, the only way for Prime s.....»»
Veeam fixes RCE flaw in backup management platform (CVE-2024-29212)
Veeam has patched a high-severity vulnerability (CVE-2024-29212) in Veeam Service Provider Console (VSPC) and is urging customers to implement the patch. About CVE-2024-29212 Veeam Service Provider Console is a cloud platform used by managed services.....»»
Liongard unveils Managed Attack Surface Solution for SMBs, mid-market, and enterprise clients
Liongard unveils its latest innovation: the Managed Attack Surface Solution for SMBs, mid-market, and enterprise clients. This solution combines its ASM platform with the expertise of its extensive global managed IT service partner network, providing.....»»
U.S. “Know Your Customer” Proposal Will Put an End to Anonymous Cloud Users
Late January, the U.S. Department of Commerce published a notice of proposed rulemaking for establishing new requirements for Infrastructure as a Service providers (IaaS) . The proposal boils down to a 'Know Your Customer' regime for companies operat.....»»
Rightsholders Want U.S. “Know Your Customer” Proposal to Include Domain Name Services
The U.S. Department of Commerce has proposed new customer verification requirements for Infrastructure as a Service providers. The goal of the 'Know Your Customer' regime is to prevent fraud and abuse, including piracy. In response to this plan, pro.....»»
Jack Dorsey Leaves BlueSky Board and Calls X ‘Freedom Technology’
The Twitter founder’s moves suggest an apparent warming of relations between him and Elon Musk. Jack Dorsey has left the board of social networking service Bluesky, which he helped fund and popularize a year ago in the wake of reg.....»»
Apple"s iPad upgrades march Lightning one step closer to death
After 11 years, 6 months, and 5 days of valiant charging and data service, the Lightning port is no longer on any iPad that Apple sells.You'll never see it again — a Lightning port on an iPadIt's easy to be glad about the move to USB-C for Apple de.....»»
Ted Lasso series releasing on Blu-ray disc in July [update: now available to order]
Update: Ted Lasso: The Complete Series is now . The Blu-ray is dated for release on July 30. It will be available in HD Blu-ray and DVD formats. The hit comedy series Ted Lasso is currently only available to watch via Apple’s streaming service,.....»»
Tesla announces fourth round of layoffs in four weeks
The latest cuts affect engineers, HR, and service advisers. Enlarge (credit: Karol Serewis/SOPA Images/LightRocket via Getty Images) On Sunday night, even more Tesla workers learned they were no longer employed by the c.....»»
Mercedes dealership sued for allegedly not revealing used car had flood damage
A customer has accused a South Carolina dealership group of fraud, negligence, breach of contract and a consumer protection law violation for failing to disclose the used 2018 Mercedes-Benz E300 she bought had flood damage......»»
Tesla lays off more staff in software, service teams
Electric-vehicle maker Tesla has launched another round of layoffs including staff from the software, service and engineering departments, Electrek reported Monday, citing emails and sources familiar with the matter......»»
Helldivers 2 just showed the highs and lows of live service in one chaotic weekend
After a chaotic weekend, Helldivers 2 just showed us that the high rewards of live service come with some serious risks......»»
Fingers crossed: Spotify might actually launch lossless audio in 2024
After years of promises and nothing to show for it, a new leak suggests that Spotify may actually be close to launching lossless audio on its service. Maybe.Spotify logoLossless audio is a music streaming feature that purportedly offers extremely hig.....»»
A former Stadia exclusive comes to PC and consoles this week, and it’s a blast
Pac-Man Mega Tunnel Battle was just one of many Stadia exclusives lost when Google's service shut down, but it makes a triumphant comeback this week......»»
3 underrated Netflix shows you should watch this weekend (May 3-5)
Need a good show to stream this weekend? These underrated Netflix shows are a reminder of how many great shows the service has in its vast library......»»
What is Amazon Freevee? The free streaming service explained
Sick of monthly VOD fees? If you don’t mind advertisements, Amazon Freevee is totally free. Here’s everything you need to know about the platform......»»
Lenovo launches AI-based Cyber Resiliency as a Service
Lenovo has launched its new AI-based Cyber Resiliency as a Service (CRaaS) leveraging Lenovo device telemetry and the Microsoft security software portfolio including Microsoft Copilot for Security and Defender for Endpoint. With AI offering protectio.....»»
BorgWarner generates higher revenue, earnings as demand grows for hybrids
Detroit automakers such as GM have plans to bring back hybrids to the market, feeding customer demand for a bridge to all-electric powertrains. BorgWarner's CEO kept details around hybrid quoting activity close to the vest......»»