The Future of Contact Centers: Leveraging Generative AI to Optimize Customer Care
A recent webinar hosted by Interactions explored how AI transforms contact centers and how ‘human-in-the-loop’ tech will make customers and agents happier. Continue reading........»»
Tim Cook: Apple has advantages that will set its generative AI apart from the competition
Following on from the announcement of Apple’s second quarter fiscal 2024 results, Apple CEO Tim Cook joined the company’s chief financial officer Luca Maestri on a call with investors. During this call, Cook again teased Apple’s upcoming genera.....»»
Tech supplier Aptiv lowers sales forecast, reduces equity interest in JV with Hyundai
Under the agreement with Hyundai Motor Co., Aptiv will not be required to fund the joint venture in the future, while Hyundai will provide additional funding......»»
BorgWarner generates higher revenue, earnings as demand grows for hybrids
Detroit automakers such as GM have plans to bring back hybrids to the market, feeding customer demand for a bridge to all-electric powertrains. BorgWarner's CEO kept details around hybrid quoting activity close to the vest......»»
Pulsed plasma rocket (PPR): Shielded, fast transits for humans to Mars
The future of a space-faring civilization will depend on the ability to move both cargo and humans efficiently and rapidly. Due to the extremely large distances that are involved in space travel, the spacecraft must reach high velocities for reasonab.....»»
Fluidic telescope (FLUTE): Enabling the next generation of large space observatories
The future of space-based UV/optical/IR astronomy requires ever larger telescopes. The highest priority astrophysics targets, including Earth-like exoplanets, first generation stars, and early galaxies, are all extremely faint, which presents an ongo.....»»
Japanese aerospace company captures an actual picture of space debris
Space debris is a growing problem, so companies are working on ways to mitigate it. A new satellite called ADRAS-J was built and launched to demonstrate how a spacecraft could rendezvous with a piece of space junk, paving the path for future removal......»»
Passkey support comes to Word, Excel, and more for all consumer Microsoft accounts
We’re getting closer every day to a password-free future. Less than two years after Apple launched passkeys with iOS 16 and macOS 13, more and more companies continue adding support. Following in the footsteps of Amazon and Nintendo, among others,.....»»
Historical data suggest hard knocks to human societies build long-term resilience
Frequent disturbances to human societies boost the ability of populations to resist and recover from subsequent downturns, a Nature paper indicates. The study, which analyzes 30,000 years of human history, has implications for future population growt.....»»
Morocco"s farming revolution: Defying drought with science
In the heart of sun-soaked Morocco, scientists are cultivating a future where tough crops defy a relentless drought, now in its sixth year......»»
CalypsoAI introduces customizable generative AI security scanners for enterprises
CalypsoAI introduced two AI security solutions to the CalypsoAI SaaS platform: next gen security scanners and enhanced security functionalities for chat platforms such as Slack and Microsoft Teams. These new capabilities are designed to empower enter.....»»
Dropbox says attackers accessed customer and MFA info, API keys
File hosting service Dropbox has confirmed that attackers have breached the Dropbox Sign production environment and accessed customer personal and authentication information. “From a technical perspective, Dropbox Sign’s infrastructure is lar.....»»
Precipitation may brighten Colorado River"s future, says modeling study
The Colorado River's future may be a little brighter than expected, according to a new modeling study from CIRES researchers. Warming temperatures, which deplete water in the river, have raised doubts the Colorado River could recover from a multi-dec.....»»
New computer algorithm supercharges climate models and could lead to better predictions of future climate change
Earth System Models—complex computer models that describe Earth processes and how they interact—are critical for predicting future climate change. By simulating the response of our land, oceans and atmosphere to manmade greenhouse gas emissions,.....»»
Do earthquake hazard maps predict higher shaking than actually occurred? Research finds discrepancy
A new study by Northwestern University researchers and coworkers explains a puzzling problem with maps of future earthquake shaking used to design earthquake-resistant buildings. The research was published May 1 in the journal Science Advances in a p.....»»
Researchers unlock potential of 2D magnetic devices for future computing
Imagine a future where computers can learn and make decisions in ways that mimic human thinking, but at a speed and efficiency that are orders of magnitude greater than the current capability of computers......»»
Baby orangutan born at Tampa"s Busch Gardens via C-section is a rare feat
Luna loved the ultrasound game. The 26-year-old orangutan at Busch Gardens would come up to the mesh screening that separates the primates from the humans that care for them and happily present her belly......»»
Amazon-funded Anthropic launches AI app to compete with ChatGPT
An Amazon-backed firm that's pushing for safe and trustworthy artificial intelligence apps has released its Claude AI app for the iPhone and iPad — but not the Mac.Anthropic's Claude generative AI app on iPhoneApple could yet be the only generative.....»»
Anthropic"s Claude AI has arrived on the iPhone and iPad
A firm arguing for safe and trustworthy artificial intelligence apps has now released its Claude AI app for the iPhone and iPad — but not the Mac.Anthropic's Claude generative AI app on iPhoneApple could yet be the only generative AI producer whose.....»»
Bethesda to Address One of The Biggest Complaints About Starfield
Bethesda plans to address one of the biggest complaints about Starfield in a future update to the game. In an announcement about its incoming May patch, the company says major updates to the game are on the horizon. Among them, official mod support,.....»»
An inside look at General Motors’ massive gamble in ditching CarPlay
A little over a year ago, General Motors made what may well turn out to be one of its biggest gambles in many years: dropping support for CarPlay for all future EVs. To most of us, the decision seemed insane, likely to result in a huge number of l.....»»