What to know about dealer, consumer, employee CDK lawsuits
As of July 11, consumers, dealerships and current and former auto retail employees have filed 10 federal lawsuits against CDK Global in connection with the company's 2024 cyberattacks and outage. Here's an overview......»»
Automatic emergency braking saves lives. It also causes crashes and recalls.
Automakers have faced recalls, documented injuries and lawsuits related to these false activations, which can lead to rear-end crashes and spooked drivers......»»
Burglars trash Toyota showroom
The vandals, whom managers identified as an employee and a friend they had recently fired, destroyed 60 computer monitors and five TVs in a half hour......»»
Property insurance: Dealer hurdle over EVs
Zurich Insurance Group issues recommended best practices for dealerships servicing EVs that could add costs......»»
Service tip: Use each customer"s data during phone calls to ensure meaningful engagement
Service-to-sales phone calls are a crucial touchpoint in any dealership's customer engagement strategy, says Kurt Philippsen, dealer relations manager at automotiveMastermind......»»
Asbury vows "vigorous defense" against FTC complaint alleging consumer deception, discriminatory pricing
Asbury CEO David Hult: “We will not allow the FTC to coerce fines from us or subject us to onerous requirements that negatively impact the car-buying experience for our customers.".....»»
Report reveals effectiveness of interactive elements in boosting consumer choice in mobile advertising
A new report launched by Digital Turbine, in collaboration with research from Bayes Business School (formerly Cass), King's Business School and Vrije Universiteit Amsterdam, has revealed the extent to which three key interactive elements in mobile vi.....»»
FTC files administrative complaint against Asbury, alleges payment packing, discrimination in Texas
The Federal Trade Commission has filed an administrative complaint against Asbury Automotive Group, alleging payment packing, adding F&I products without consumer knowledge and charging Black and Latino customers more than white ones......»»
Consumer-grade insecticide sprays fail to control cockroaches, study shows
A common variety of consumer insecticide sprays is mostly ineffective and of "little to no value" in eliminating cockroach infestations, a study in the Journal of Economic Entomology shows......»»
Browser backdoors: Securing the new frontline of shadow IT
Browser extensions are a prime target for cybercriminals. And this isn’t just a consumer problem – it’s a new frontier in enterprises’ battle against shadow IT. Ultimately, more extension permissions result in potentially bigger attack su.....»»
Stratasys sues Bambu Lab over patents used widely by consumer 3D printers
Heated platforms and purge towers are among Stratasys' infringement claims. Enlarge / The Bambu Lab A1, complete with heated build platform. (credit: Bambu Lab) A patent lawsuit filed by one of 3D printing's most establi.....»»
Chemical cocktail from plastics: Pilot study describes degradation and leaching process of plastic consumer products
Plastic waste in rivers and oceans is constantly releasing chemicals into the water. Until now, it was unknown how large these quantities are and which substances are released particularly strongly. In the large-scale P-LEACH project, experts from fo.....»»
The role of employee awareness in preventing supply chain attacks
The role of employee awareness in preventing supply chain attacks.....»»
Dozens injured, pets killed in fires causing Samsung to recall 1.1M stoves
Samsung is currently offering free knob locks and covers to prevent fires. Enlarge / US Consumer Product Safety Commission announced a recall of 1.1 million Samsung Slide-in Electric Ranges due to hundreds of reported fires. (cre.....»»
FoMO is a key risk factor for mental health and burnout at work
Fear of missing out (FoMO) is a key risk factor for employee mental health and, along with information overload, may increase burnout, according to new research......»»
Volvo ups sticker price on new EX90 EV by $3,300 despite missing features
One Volvo dealer said 40 percent of his EX90 reservations were canceled because the EV will be missing several safety and entertainment features at launch......»»
EXCLUSIVE: OKC woman’s laptop exposes alleged crime of phone repair shop employee
EXCLUSIVE: OKC woman’s laptop exposes alleged crime of phone repair shop employee.....»»
iPad Pro updates ignite consumer interest, giving a giant boost to sales
Customers are opting for the high-end iPad Pro models, driving an increase in sales and renewed interest in Apple's tablet line.iPad Pro refresh helped Apple beat earnings expectationsIn May 2024, Apple launched new iPad Pro and iPad Air models, feat.....»»
CrowdStrike cause revealed; small print may protect it from lawsuits
The cause of the CrowdStrike mess has been revealed by the company, together with the steps it has taken to ensure nothing similar can happen again. The company is facing a deluge of lawsuits over the estimated $5B worth of financial losses incurr.....»»
Sports venues must vet their vendors to maintain security
Sporting events generate a lot of consumer activity, from hotels and restaurants to retail. Large sporting events are held together by webs of connectivity that include vendors, sponsors, employees, and consumers. These networks connect ticketing, me.....»»
Apple Towson wins historic labor agreement with pay increases & quality-of-life improvements
Apple's first retail union formed in Towson, Maryland, won a historic victory against Apple thanks to negotiations performed by IAM CORE.Apple Towson Town Center in MarylandTwo years after Apple Towson unionized with IAM CORE representing 85 employee.....»»