What Does a "Good" Customer Experience Really Involve?
Jargon about “personalizing content” or “unifying digital experience” speaks to technique, not the substance of an experience. Time to get real in CX. Continue reading........»»
Paleolithic deep-cave compound likely used for rituals
A boulder engraved with a turtle, good acoustics, and torch lighting—what more do you need for a good time? Archaeologists excavating a paleolithic cave site in Galilee, Israel,.....»»
Here are all of the ways Samsung’s One UI 7 update copies iOS [Gallery]
Samsung’s One UI 7 update is huge and, for the most part, pretty good, but there’s some clear influence throughout as Samsung has seemingly been trying to replicate a bunch of features and design traits from iOS. Here’s a list of all of the way.....»»
Win hardware, collectibles, and more in the 2024 Ars Technica Charity Drive
Help yourself to prizes by helping us raise money for good causes. It's once again that special time of year when we give you a chance to do well by doing good. That's right—it'.....»»
Fortnite faces community backlash over the addition of bots in OG mode
Fortnite OG has enabled bots, but players find the artificially-unintelligent NPCs pose next to no challenge and detract from the battle royale experience......»»
You Asked: cinematic TV sizes and 4K Blu-ray-quality digital downloads
On today’s You Asked: The differences between HDMI 2.1, 2.1a, and 2.1b? Why 4K Blu-ray-quality digital downloads don’t exist? Best screen sizes for achieving a cinematic experience at home? Plus, TCL’s Bruce Walker joins Caleb in the studio......»»
I’m running out of reasons not to ditch Windows for good
I’m a long-term Windows user, but I’m finding it harder to convince myself not to ditch Windows in favor of buying the M4 Mac mini and going all-in on macOS......»»
3 underrated Netflix movies you should watch this weekend (December 6-8)
Need some good films to watch this weekend? Netflix has three underrated movies you should stream starring Harrison Ford, Liam Neeson, Viola Davis, and more......»»
3 underrated (HBO) Max movies you should watch this weekend (December 6-8)
Need something good to watch this weekend? Then stream these (HBO) Max movies starring Tom Hiddleston, Mia Goth, Jeffrey Wright, Kevin Bacon, and others......»»
Eset Premium review: 2024 improvements aren’t enough
I reviewed Eset's Premium antivirus plan to find out if it offers enough value in malware protection, privacy, and customer support......»»
The 2025 BMW i5 M60 review: An EV that makes you want to drive and drive
Not quite an electric M5, it's a good driver's car. Car people, like most flavors of enthusiasts, are often given over to ideological purity tests. Car X is better than car Y beca.....»»
Lawsuit complaining about Apple"s free 5GB iCloud plan is dismissed
A potential class-action lawsuit alleging that Apple tricked users into having to pay for iCloud is probably now completely dead, having lost an appeal before the Ninth Circuit.Judges have not said Apple's 5GB free iCloud space is good or bad, the pl.....»»
Entrepreneurs who take funding from close family and friends are more likely to pursue lower-risk growth options
Entrepreneurs often lack resources and funding needed to launch a venture and reach out to family and friends for initial support. But is it always good for a startup when individuals close to the founder are asked if they want to "be on the ground f.....»»
NASA says Orion’s heat shield is good to go for Artemis II—but does it matter?
The Artemis II mission, as NASA currently envisions it, won't launch until April 2026. Two years ago next week, NASA's Orion spacecraft splashed down in the Pacific Ocean to wrap.....»»
Indiana Jones and the Great Circle review: Nazi punching never felt so good
Indiana Jones and the Great Circle delivers plenty of Nazi-punching catharsis, but brainy exploration is its real superpower......»»
Samsung unveils One UI 7 for its Android phones – and it looks a lot like iOS 18
Samsung on Thursday unveiled One UI 7, the new version of its custom experience for the company’s Android phones. One UI 7 comes with a lot of new features such as AI writing assistance tools, but the update also brings some design changes – and.....»»
Study investigating climate change models suggests impact studies should include high-sensitivity climate models
High-sensitivity climate models should not be excluded when projecting future regional climate impacts because the level of warming measured globally is not always the only good indicator of regional changes, a new study suggests......»»
Epic Games just gave Fortnite veterans the best gift: permanent OG mode
The fan-favorite mode Fortnite OG is coming back, and this time for good......»»
Apple Music did a better Spotify Wrapped than Spotify for two reasons
The narrative for years has been that Spotify Wrapped, a look back at your music listening habits for the year, has left Apple Music members longing for a matching experience. Apple Music, of course, has been developing its Replay feature for nearly.....»»
AWS has a new tool that wants to stop AI hallucinations for good
AWS reveals "first and only" safeguard against AI hallucinations......»»
Limestone quarries could be vital for wild bee conservation
A research team has investigated the importance of limestone quarries for wild bee conservation. Diverse landscapes with good connectivity between quarries and calcareous grasslands proved to be particularly valuable. Calcareous grasslands—meaning.....»»