Reevaluating your omnichannel customer experience (CX): What matters most
The concept of omnichannel customer experience – in which companies aim to provide a set of seamlessly integrated channels that cater to customers’ preferences and deliver the most efficient resolution – has been around for over a decade, yet m.....»»
Bundle deal gets you Windows 11 and Microsoft Office for $50
Get the full Microsoft Office and Windows 11 Pro experience for just $50 if you act on this deal......»»
App Store bundle error punishes developer for success [u]
The developer behind StopTheMadness Pro noticed that Apple has been charging for refunds twice when a customer buys an app bundle, resulting in the developer owing Apple money for every bundle sale.Apple says its curated App Store is free from scams.....»»
Wicked trailer: Cynthia Erivo and Ariana Grande experience the wonders of Oz
Are people born wicked? That is the question posed in the latest trailer for Wicked, the long-awaited adaptation of the Tony Award-winning musical......»»
M4 iPad Pro comes with a color-matched USB-C cable, so go for space black
Today is M4 iPad Pro launch day, so users are starting to get their hands on the new iPad and experience it in the flesh. We know that the new iPad Pro has Apple’s most advanced chip, a remarkable Ultra Retina XDR display, and other key improvem.....»»
Apple says the majority of Mac users also own an iPad, which likely means macOS is never coming to the iPad
Today as part of M4 iPad Pro and M2 iPad Air release day, Harry McCracken at Fast Company published an interview with Apple execs wherein Greg Joswiak shared an interesting detail about Apple’s customer base. That detail has big implications for th.....»»
Virtual Boy: The bizarre rise and quick fall of Nintendo’s enigmatic red console
How Nintendo took a gamble on a new kind of gaming experience in the '90s. Enlarge (credit: Benj Edwards) Ars Technica AI Reporter and tech historian Benj Edwards has co-written a book on the Virtual Boy with Dr. Jose.....»»
AT&T outshines T-Mobile and Verizon for customer satisfaction but this MNVO beat them all
In addition to revealing the latest customer satisfaction for smartphones, the 2024 ASCI study reveals how Americans feel about their wireless carrier. In an interesting twist, AT&T beat out T-Mobile and Verizon to claim the top spot again for major.....»»
Watch: LG G4 OLED TV review
The LG G4 OLED TV excels where it matters most – delivering stunning visuals and unmatched versatility. With its exceptional color accuracy, peak brightness, and HDR capabilities, it stands as a top contender for the title of the best TV of 2024......»»
Apple & Samsung tied for top spot in customer satisfaction study
Apple and Samsung sit at the top of the heap for satisfaction among smartphone buyers, but the Galaxy edges out the iPhone when it comes to 5G users.Apple's iPhone 15 Pro (left) and Samsung's Galaxy S24Apple is habitually at the top of satisfaction s.....»»
N.Y. Chevrolet dealership introduces delivery coordinator position to foster employee growth
A coordinator will do anything, from ensuring a customer knows how to use their new vehicle's technology to helping answer insurance and other general questions......»»
WhatsApp officially rolling out update with refreshed design for iOS and Android
WhatsApp on Thursday announced that it is officially releasing an update that introduces a refreshed design for both iOS and Android apps. Users will notice a new color palette and other changes that make the experience of using WhatsApp on both plat.....»»
iPad Pro (2024) vs. iPad Air (2024): the difference is clear
Apple's new iPad Pro and iPad Air series have never been more different. For the best experience, it's the iPad Pro. To save some money, choose the iPad Air......»»
Regulators are coming for IoT device security
Cybersecurity is a relatively new challenge for many IoT device makers who have traditionally produced non-connected devices. These devices were less vulnerable to exploitation and, as a result, manufacturers often lack the expertise and experience n.....»»
Apple Vision Pro will bring the MCU to new life with Marvel’s What If…? – An Immersive Story
Marvel Studios and ILM Immersive announced What If…? – An Immersive Story, an hourlong interactive experience coming soon via app for the Apple Vision Pro. .....»»
Alternate Avengers assemble on Apple Vision Pro in "What If...? -- An Immersive Story"
Disney is bringing even more immersive content to the Apple Vision Pro. This time it's the turn of Marvel's "What If...?" franchise.A screenshot from Marvel's 'What If...?" experience for Apple Vision ProDisney is working closely with Apple to provid.....»»
Walking in African cities can be a miserable experience: Study shows planners ignore needs of pedestrians
African cities aren't welcoming places for pedestrians. Yet walking is free and, given the shortage of decent public transport, it's often the only way for people to move around. More than 70% of Africa's urban population of about 609 million walk da.....»»
12 Best World of Warcraft Addons to Improve Your Gaming Experience
Addons have become an integral part of World of Warcraft, making gameplay way easier and smoother for many players over the years. But for newbies or casuals unfamiliar with this aspect of the game, it can feel daunting and overwhelming to get starte.....»»
U.S. “Know Your Customer” Proposal Will Put an End to Anonymous Cloud Users
Late January, the U.S. Department of Commerce published a notice of proposed rulemaking for establishing new requirements for Infrastructure as a Service providers (IaaS) . The proposal boils down to a 'Know Your Customer' regime for companies operat.....»»
Rightsholders Want U.S. “Know Your Customer” Proposal to Include Domain Name Services
The U.S. Department of Commerce has proposed new customer verification requirements for Infrastructure as a Service providers. The goal of the 'Know Your Customer' regime is to prevent fraud and abuse, including piracy. In response to this plan, pro.....»»
Study shows female gamers only label half of sexual harassment incidents they experience as such
A new study from the Kinsey Institute reveals that only 50.5% of women who were targets of sexual harassment during online gaming identified qualifying incidents as such. This figure dropped further to only 42.2% for women who witnessed sexual harass.....»»