Former NADA chair Paul Walser urges young dealership leaders to ‘be patient"
Former National Automobile Dealers Association Chairman Paul Walser encourages 40 Under 40 winners and alumni to ‘be patient' when waiting for promotions......»»
Service departments leverage the latest AI-based technology to help grow revenue, increase customer satisfaction
The number of dealership service departments applying artificial intelligence is multiplying, with the technology performing everything from booking appointments to suggesting conversational language for business development center workers. The resul.....»»
ScaleVoice"s AI ‘workers" can contact customers and seem human
The startup is seeking new venture capital to help fuel an expansion of its AI "workers" designed to automate outbound dealership calls and texts......»»
If your child is watching TV and playing online games, you should do it with them—here"s why
Young children spend a lot of time using screens: watching television, playing on touchscreen apps, or face timing with grandparents. In fact, research on global screen time guidelines has found that around 75% of children aged up to 2 years use some.....»»
Ford, Calif. dealership can"t coerce customer into arbitration over lemon law complaint, appeals court rules
Ford Motor Co. and the dealership that serviced a 2020 F-250 Super Duty can't force the pickup's owners to arbitrate their lemon law claim, a California appeals court ruled......»»
Distressed about climate change, a "supermajority" of young Americans across the political spectrum want bolder action
A "supermajority" of young Americans across the political spectrum feel distressed about human-made climate change and want bolder action from the government and corporations, a new study has found. Experiencing the worsening effects of a rapidly cha.....»»
For dealership AI adopters, success is mixed
Artificial intelligence has helped dealerships improve their back-office functions and service operations. Chatbots have been a mixed bag......»»
Used EVs could be answer for consumers seeking affordability
The depressed values of used electric vehicles present an attractive solution to cost-conscious consumers seeking transportation, business leaders said at the 2024 Auto Finance Summit......»»
Tech can help kids connect with nature and go outdoors—here are tips to make it work
Young children's lives are increasingly spent indoors. They have less access to green spaces, their parents are concerned about safety, and there's also the draw of digital entertainment. This shift away from the natural world has been evocatively na.....»»
Surviving Hamas leaders ‘dead men walking’: Son of Hamas founder
Surviving Hamas leaders ‘dead men walking’: Son of Hamas founder.....»»
Epiphone’s honors Takahiro Matsumoto with a hugely desirable 1955 Les Paul Goldtop signature
Epiphone’s honors Takahiro Matsumoto with a hugely desirable 1955 Les Paul Goldtop signature.....»»
How images of knives intended to stop youth knife crime may actually be making things worse
You'd be forgiven for thinking that young people are behind most knife crime in the UK. Media coverage often focuses on youth involvement, and the government's plan to halve knife crime focuses specifically on young people and vulnerable teenagers......»»
Business expert explores strategies for supporting women in leadership, curbing bias
Women and minority leaders who reach senior executive positions often face more intense scrutiny, and research has recommended organizations provide critical stakeholders with information about a leader to reduce negative biases......»»
Why companies are struggling to keep up with SaaS data protection
While businesses increasingly rely on SaaS tools, many leaders are not fully confident in their ability to safeguard their data, according to Keepit. Growing concerns over SaaS data protection According to the survey, while 28% of respondents express.....»»
Report highlights need for sustainable practices in European film and TV industry
A new report, titled "Greening European Film Policy: Towards a Sustainable European Film and Television Industry," has been released, emphasizing the critical role of collaboration between academics, industry leaders, and policymakers in addressing t.....»»
Hitman devs say Project 007 will have a new ‘young Bond for gamers’
Hitman developer IO Interactive revealed a bit more information about its mystery James Bond game 007, and who Bond will be......»»
Service tip: Promote open discussions to make technicians feel heard, valued
Leaders must ask technicians the right questions, seek feedback and follow up, Vehicle Reman President Jonathan Carr said during a conversation with technician coach Joshua Taylor......»»
F&I tip: Be available by phone to the lender on stipulation deal
Dealership staff should be sure their indirect auto lending partners can reach them by phone when a deal is contingent on the customer providing stips......»»
Ala. dealership sues Mitsubishi over warranty reimbursement rate
A Florence, Ala., dealership has filed a lawsuit against Mitsubishi Motors North America, saying the company failed to approve its requested steep hike in its hourly reimbursement rate for warranty work......»»
Lamborghini lawsuit against Ill. dealership can proceed, federal judge rules
A federal judge in Illinois has refused to dismiss a fraud claim by Automobili Lamborghini America against a Chicago dealership, its president and an employee for allegedly selling dozens of luxury vehicles to known resellers, misreporting those sale.....»»
N.Y. dealership sues former finance manager, alleges he accepted kickbacks from extended warranty vendor
A former finance manager took hefty kickbacks from a vendor of extended warranty contracts, according to a lawsuit filed by a New York City dealership......»»