Dealership not on the hook for customer"s repairs done at independent shop, tribunal rules
A British Columbia dealership group isn't obligated to cover the parts, labor and towing costs for a service customer who had repairs done at an independent shop, the province's Civil Resolution Tribunal has ruled......»»
Tesla Full Self Driving requires human intervention every 13 miles
It gave pedestrians room but ran red lights and crossed into oncoming traffic. Enlarge / An independent automotive testing company has evaluated Tesla FSD, and it found some concerning results. (credit: PonyWang/Getty Images).....»»
Ransomware outfit claims it stole financial, employee, sales data from AutoCanada
The theft claim follows an IT breach from August. The publicly traded dealership group did not confirm being held for ransom......»»
Overheard: View your repair shop from the perspective of the customer
Shop owners should spend a couple hours each month thinking about how the customer perceives their repair facility, Lauralee Schmidt, co-owner of Schmidt Auto Care in Springboro, Ohio, said on the "Ratchet+Wrench Radio" podcast......»»
Ford leads industry in minority dealership gains
Ford displaced Stellantis as the automaker that added the most minority-owned dealerships last year, with a net gain of 24......»»
F&I tip: Make a connection before you start your pitch
Finance and insurance managers should try to get to know the customer before they start selling, said Jimmy Magee, general manager of Audi Turnersville in New Jersey. "You can find out what the most important things will be to them by having a short.....»»
The Legend of Zelda: Echoes of Wisdom review: a good start, but not yet royal
The Legend of Zelda: Echoes of Wisdom's item-cloning puzzle hook is delightfully clever, but it's not quite fully realized yet......»»
New rules could help child welfare systems treat parents with disabilities more fairly
Parents with any kind of disability are much more likely to have some type of interaction with the child welfare system than other parents. This means they are more likely than other parents to be reported for child abuse and neglect and more likely.....»»
Why new antivirus software may have just installed itself on your PC
After facing a ban in the United States, Russian antivirus company Kaspersky has deleted and replaced its software on customer PCs......»»
Tariffs, proposed software ban won"t keep Chinese automakers out forever, panel says
Tariffs and proposed rules banning Chinese-made hardware and software won't keep China-based automakers out of the North American market indefinitely, but could buy companies there time to become more competitive with them......»»
Best refurbished iPhone deals: Get an iPhone 14 for $462
If you're looking for a new iPhone there are a lot of iPhone deals to shop, but if you want ultimate savings we've found the best refurbished iPhone deals......»»
Traditional auto dealership franchises might work best, new study says
A new Oliver Wyman study, commissioned by NADA, believes the cost advantages of hybrid or direct-to-consumer auto distribution models have been overstated......»»
California becomes latest state to restrict student smartphone use at school
School districts in California will have to create rules restricting student smartphone use under a new law Democratic Gov. Gavin Newsom signed Monday......»»
Environmental groups urge EU "high risk" label for Sarawak
Environmental and rights groups urged the European Union Tuesday to label Malaysia's Sarawak region "high risk" under controversial new anti-deforestation rules to be implemented from the end of December......»»
Ohio Ford-Lincoln dealership service department sees benefits in going paperless
Beau Townsend Ford-Lincoln has seen its recruiting and retention of young technicians and advisers grow with its all-digital efforts......»»
Former Mitsubishi dealer must pay Nissan lending arm $330K debt, Nebraska judge rules
A bankruptcy court judge in Nebraska has refused to dismiss a $331,225 debt a former Mitsubishi dealer and his company owe to floorplan lender Nissan Motor Acceptance Co......»»
Flaming Audi EV on dealership lift challenges firefighters
Firefighters were able to lower the EV from the lift and push it outside so the flames could be fully extinguished......»»
Scientists propose new "golden rules" for sustainable fishing
Top ocean experts have published a report that redefines the concept of "sustainable fishing" and proposes 11 "golden rules" that radically challenge the flawed approach that currently prevails in fisheries management......»»
Court rules nearly 98,000 Arizonans whose citizenship hadn"t been confirmed can vote the full ballot
Court rules nearly 98,000 Arizonans whose citizenship hadn"t been confirmed can vote the full ballot.....»»
European leadership change means new adversaries for Big Tech
"Legislation has been adopted and now needs to be enforced." Enlarge If the past five years of EU tech rules could take human form, they would embody Thierry Breton. The bombastic commissioner, with his swoop of white h.....»»
“A total lump of… ”: Customer frustration as ISP’s smart TVs won’t turn on
Problems with UK Sky hardware started Thursday, seem partially fixed. Enlarge (credit: Sky) Hundreds of owners of smart TVs and streaming devices from United Kingdom telecom Sky reported that their hardware stopped powe.....»»