Creating a CX Center of Excellence – Their Benefits, Insights, and Examples
Changing market trends and the disruption of a global health crisis have placed unprecedented pressure on customer service operations. As a result, we are seeing more organizations standing up a Customer Experience (CX) Center of Excellence (COE) to.....»»
When the dollar store closes, US families on food benefits lose a lifeline
When the dollar store closes, US families on food benefits lose a lifeline.....»»
WaterMinder, Calory, and more updated for iOS 18 with Control Center widgets, app icons
Funn Media makes some of our favorite health and fitness apps (plus one of the most addictive iPhone games ever). This year, Funn Media is rolling out updates to its full suite of apps to take advantage of iOS 18, including new Control Center widgets.....»»
New insights into sauropod evolution: Discovery of tail clubs in India
A new University of Michigan study of dinosaur fossils from India has revealed that the sauropod dinosaur Kotasaurus yamanpalliensis wielded a bony tail club......»»
New assessment suggests Anthropocene started in the 1950s
A team of Earth scientists from the Center for Marine Environmental Studies, the University of Tokyo, The Australian National University, Matsuyama University, Kyoto University, and Shimane University, has found, via a new assessment, that the 1950s.....»»
Attacks on health care during war are becoming more common, creating devastating ripple effects
The head of the World Health Organization (WHO), Tedros Adhanom Ghebreyesus, has warned attacks on health-care workers, patients and facilities "must not become the norm.".....»»
Social networks help people resolve welfare problems—but only sometimes, new research finds
Lead researcher Dr. Sarah Nason, from Bangor University's School of History, Law and Social Sciences explained, "Debt, benefits, special educational needs, health care issues, these are everyday problems that many of us face, and it's only natural to.....»»
Businesses turn to private AI for enhanced security and data management
In this Help Net Security interview, Joe Baguley, CTO EMEA at Broadcom, shares insights on private AI and its significance in data security. He explains how it helps organizations maintain control over sensitive information while addressing the compl.....»»
UAW urges Stellantis workers to authorize strike, accuses car maker of breaching contract
The union's grievances center around Stellantis' product and investment commitments made during contract negotiations last autumn......»»
AI bots now beat 100% of those traffic-image CAPTCHAs
I, for one, welcome our traffic light-identifying overlords. Enlarge / Examples of the kind of CAPTCHAs that image-recognition bots can now get past 100 percent of the time. (credit: Arxiv, Plesner et al.) Anyone who has.....»»
Green and digital transitions are putting environmental problems on the back burner, says study
The European Green Deal is a package of political initiatives to ensure that the EU reaches climate neutrality by 2050. Faced with this challenge, the parallel goals of the green and digital transitions are at the center of the European Commission's.....»»
Tosint: Open-source Telegram OSINT tool
Tosint is an open-source Telegram OSINT tool that extracts useful information from Telegram bots and channels. It’s suited for security researchers, investigators, and others who want to gather insights from Telegram sources. Several law enforc.....»»
IBM opens its quantum-computing stack to third parties
You don't have to use IBM's tools to run software on its quantum processor. Enlarge / The small quantum processor (center) surrounded by cables that carry microwave signals to it, and the refrigeration hardware. (credit: IBM).....»»
Plant lineage study provides insights into the ecological and evolutionary effects of different reproductive strategies
Hang Sun's group from Kunming Institute of Botany, Chinese Academy of Sciences has demonstrated the ecological and evolutionary effects of changes in plant reproductive strategies on phylogenetic evolution. The study is published in the journal Scien.....»»
Advanced data shed light on gravitational basins of attraction that shape the movement of galaxies
A new study has mapped out the gravitational basins of attraction in the local universe, offering fresh insights into the large-scale cosmic structures that shape the movement of galaxies. The study has been published in Nature Astronomy......»»
Turbulent solar wind originates in the sun"s corona, study shows
Solar wind is a never-ending stream of charged particles coming from the sun. Rather than a constant breeze, this wind is rather gusty. As solar wind particles travel through space, they interact with the sun's variable magnetic field, creating chaot.....»»
Completed experiments on International Space Station to help answer how boiling and condensation work in space
After a decade of preparation and two years of active experiments in space, a facility that Purdue University and NASA's Glenn Research Center in Cleveland designed, built and tested has completed its test campaign on the International Space Station......»»
Like a Dragon: Pirate Yakuza in Hawaii: release date, trailers, gameplay, and more
Goro Majima is taking center stage as the star in the next Like a Dragon game, but Like a Dragon: Pirate Yakuza in Hawaii may not be what you were expecting......»»
For Motorola’s 96th anniversary it’s offering up to $400 off the razer+
Motorola is celebrating 96 years of mobile excellence, which means you’ll be able to save up to $400 on select razr+ devices when you order today!.....»»
Trump says FBI ‘must get Apple to open’ would-be assassins’ apps and phones
Apple is again at the center of a privacy controversy involving the FBI and locked phones. This time, comments by former president Donald Trump at a Wednesday rally have brought the issue back to the front of public discussion, as he put responsibili.....»»
Companies mentioned on the dark web at higher risk for cyber attacks
The presence of any data relating to an organization on the dark web demonstrably increases its risk of a cyber attack, according to Searchlight Cyber. Dark web insights and breach correlation Marsh McLennan Cyber Risk Intelligence Center analyzed th.....»»