Chevy dealer recalls customer dinner he threw with Pete Rose
Pete Rose, who died Sept. 30, had dinner with customers of a Chevy dealership near Cincinnati as part of a 2010 campaign......»»
Ford recalls more than 100,000 vehicles due to faulty engine part
F-150, Ford Edge, Bronco, Explorer, Lincoln Nautilus and Aviator 2021-22 models may have intake valves that crack or break, leading to a loss of power......»»
Stellantis changes Jeep N.A. chief after 9 months
Ram brand executive Bob Broderdorf succeeds Bill Peffer as head of Jeep in North America, while Peffer replaces Phil Langley as head of dealer network development......»»
Toyota recalls over 45,000 vehicles due to risk of tow hitch detachment
Increased warranty claims alerted Toyota of potential issues with their 2023-24 Sequoia Hybrids......»»
Researchers present a high-dimensional choice model for online retailing
In a new study, researchers developed a model that helps online retailers to more accurately predict customer purchases from a wide range of products in complex online shopping environments, reducing sales forecast errors by 10%–30% compared to tra.....»»
GM"s BrightDrop electric vans to become Chevrolet models
GM's BrightDrop electric vans will become Chevrolet models, the idea being to leverage Chevy's larger dealership network......»»
Dealership catches onto scammer, but plays along until cops arrest him
A video showing a customer taking delivery of two Kia Tellurides, then being arrested for allegedly using a fake driver's license, went viral on TikTok......»»
HYCU for Microsoft Entra ID provides organizations with automated, policy-driven backups
HYCU announced significant updates to its HYCU R-Cloud data protection platform that offers customers additional protection for their Identity and Access Management (IAM) solutions with support for Microsoft Entra ID. With this announcement, customer.....»»
Apple all-in on struggling Matter, to the detriment of HomeKit Accessory Protocol
Apple has privately and publicly pledged its support to new smart home standard Matter over its own HomeKit Accessory Protocol, but customer confusion and a staggered rollout has put the damper on widespread adoption.Apple tries to push Matter forwar.....»»
How to prioritize data privacy in core customer-facing systems
Evolving global data privacy regulations are keeping marketers on their toes. In April 2024, the American Privacy Rights Act (APRA) was introduced in the Senate. The proposed bill would create a federal consumer privacy framework akin to the GDPR, wh.....»»
CDK Global says employee, customer data safe after cyberattacks
CDK said third-party evaluations after the June 19 cyberattacks haven't revealed any theft of employee or customer data......»»
Journalists and social media users are key drivers behind product recall decisions, says researcher
Canada saw a record 2,330 product recalls in 2023—more than six per day and the highest since the federal government started releasing the data in 2011. A product recall occurs when a manufacturer takes action to remove consumer goods with safety d.....»»
AEB ‘phantom braking’ causes crashes, recalls
Automakers have faced recalls, documented injuries and lawsuits related to these false activations, which can lead to rear-end crashes and spooked drivers......»»
Automatic emergency braking saves lives. It also causes crashes and recalls.
Automakers have faced recalls, documented injuries and lawsuits related to these false activations, which can lead to rear-end crashes and spooked drivers......»»
Samsung Galaxy Ultra Watch copies everything except Apple"s durability and customer service
About a month with the Galaxy Watch Ultra was enough for one user to see its action button fall off, and Samsung seems resistant to help despite being under warranty.Samsung Galaxy Watch Ultra defectSamsung revealed a new rugged smartwatch that borro.....»»
I just learned why the fastest VPN isn’t always the best option
Hotspot Shield is one of the fastest VPNs available, so I reviewed it to test the features, quality, privacy, and customer support......»»
Property insurance: Dealer hurdle over EVs
Zurich Insurance Group issues recommended best practices for dealerships servicing EVs that could add costs......»»
Service tip: Use each customer"s data during phone calls to ensure meaningful engagement
Service-to-sales phone calls are a crucial touchpoint in any dealership's customer engagement strategy, says Kurt Philippsen, dealer relations manager at automotiveMastermind......»»
Customers can now extend AppleCare+ up to 45 days after it expires
Apple has recently increased the number of days a customer can extend their AppleCare+ coverage to 45 days, up from the previous 30.AppleCare+ plans can now be extended up to 45 days after they expire in Australia, Austria, Canada, Denmark, Finland,.....»»
Toyota confirms data breach after info leaked on cybercrime forum
Carmaker confirms losing hundreds of gigabytes of sensitive customer data to hackers calling themselves ZeroSevenGroup......»»
Coming through wildfire: Professor"s campus is a living lab
Flames surrounded West Kelowna Fire Chief Jason Brolund's crews. Firefighters had dug in to protect the $75-million Rose Valley Water Treatment Plant from the 2023 McDougall Creek wildfire......»»