Chevy dealer recalls customer dinner he threw with Pete Rose
Pete Rose, who died Sept. 30, had dinner with customers of a Chevy dealership near Cincinnati as part of a 2010 campaign......»»
Stellantis reviews U.S. advertising accounts for Dodge, Ram, Chrysler, Alfa and Fiat
The review comes as the automaker is under dealer scrutiny as sales slump. The Jeep brand is not involved in the review......»»
Airbag deployment glitch prompts recall of nearly 17,500 Fiat vehicles
Fiat recalls 2017-20 124 Spider models to reprogram airbag control modules on behalf of Mazda......»»
Overheard: View your repair shop from the perspective of the customer
Shop owners should spend a couple hours each month thinking about how the customer perceives their repair facility, Lauralee Schmidt, co-owner of Schmidt Auto Care in Springboro, Ohio, said on the "Ratchet+Wrench Radio" podcast......»»
F&I tip: Make a connection before you start your pitch
Finance and insurance managers should try to get to know the customer before they start selling, said Jimmy Magee, general manager of Audi Turnersville in New Jersey. "You can find out what the most important things will be to them by having a short.....»»
Despite a stale GPU market, shipments rose by 48%
The latest report on the state of the GPU market brings us wildly positive news......»»
Answers company recalls raw dog food due to salmonella, listeria threat
A raw diet pet food company is recalling cartons of frozen beef and chicken dog food that could be tainted with salmonella or listeria germs......»»
Ford CEO: Being kind not ‘natural to me"
Ford's CEO, at a dinner honoring the 2024 Automotive News Rising Stars, gave advice on identifying talent, managing time and improving himself......»»
Why new antivirus software may have just installed itself on your PC
After facing a ban in the United States, Russian antivirus company Kaspersky has deleted and replaced its software on customer PCs......»»
Amazon-Hyundai pilot delays causing dealer frustration, NADA CEO says
A panel discussion at the Automotive News Congress Sept. 24 focused, in part, on the Amazon-Hyundai pilot and dealer distribution models......»»
Car software patches are over 20% of recalls, study finds
How automotive recalls are handled has shifted over time. Enlarge (credit: Getty Images) Software fixes are now responsible for more than 1 in 5 automotive recalls. That's the key finding from a decade's worth of Nationa.....»»
Former Mitsubishi dealer must pay Nissan lending arm $330K debt, Nebraska judge rules
A bankruptcy court judge in Nebraska has refused to dismiss a $331,225 debt a former Mitsubishi dealer and his company owe to floorplan lender Nissan Motor Acceptance Co......»»
“A total lump of… ”: Customer frustration as ISP’s smart TVs won’t turn on
Problems with UK Sky hardware started Thursday, seem partially fixed. Enlarge (credit: Sky) Hundreds of owners of smart TVs and streaming devices from United Kingdom telecom Sky reported that their hardware stopped powe.....»»
GM uses dealer feedback to implement online sales platform
Nearly 1,000 dealers use General Motors' Digital Retail Platform, which is designed to create a consistent shopping experience and reduce some of the cost required to sell vehicles......»»
Supply issue halting production at Chevy Silverado plant
GM didn't provide details about the supply issue, which will shut Fort Wayne Assembly and three components plants in Michigan and Indiana for the week of Sept. 23......»»
VW dealers get glimpse of future U.S. product
VW's U.S. sales rose 26 percent in the first half of 2024, the largest gain of any mass-market brand. VW dealers to get fresh products by year-end......»»
Apple regains crown as sole winner of American Satisfaction Index, HP passes Samsung
In 2023, Samsung broke Apple’s 20-year streak of winning first place in the American Customer Satisfaction Index for personal computers by forcing a tie. This year Apple has returned to ruling the category while HP won second, knocking Samsung down.....»»
Fivetran Hybrid Deployment keeps sensitive data within the customer’s environment
Fivetran announced Hybrid Deployment, a new solution that allows customers to securely run data pipelines within their own environment from the Fivetran managed platform, providing a single control plane to manage all data sources, whether they are c.....»»
Appeals court upholds prison sentence for irate service customer who refused to leave dealership
The customer blamed a faulty hood latch for a crash and wanted an Arkansas dealership to repair his vehicle for free......»»
AT&T fined $13M for data breach after giving customer bill info to vendor
AT&T data should have been deleted but remained in cloud for years before hack. Enlarge (credit: Getty Images | Ronald Martinez) AT&T agreed to pay a $13 million fine because it gave customer bill information to a vendor.....»»
Buick leans in to premium design for long-term sales growth
With the redesigned 2025 Enclave crossover, Buick has a fully overhauled product lineup and is seeking to generate brand awareness and customer consideration......»»