Asus responds to customer service failures with new promises
After YouTube channel Gamers Nexus conducted an independent investigation into Asus' customer service, the company has vowed to change it ways......»»
CDK Global cyberattack cripples 15,000 US auto dealerships
CDK Global, a software-as-a-service (SaaS) provider for car dealers and auto equipment manufacturers, has suffered a cyberattack that has temporarily disrupted its customers’ operations. About CDK and its platform CDK’s platform is used b.....»»
CDK Global: Most core dealership management system functionality has been restored following cyberattack
The DMS giant said it shut down most of its systems to contain problems as it works to address the issue and restore service......»»
CDK Global cyberattack shuts down most dealership systems nationwide
The DMS giant said it shut down most of its systems to contain problems as it works to address the issue and restore service......»»
Pure Storage enhances its platform with cyber resiliency services and capabilities
Pure Storage announced three new Storage as-a-Service (STaaS) service-level agreements (SLAs) for the Pure Storage platform – cyber recovery and resilience and site rebalance – further empowering organizations to guarantee outcomes and re.....»»
The engines were purring, but not the way these service techs expected
Service advisers and technicians are the "pick of the litter" for rescuing kittens from vehicles in Fort Worth, Texas, and Syracuse, N.Y......»»
Service teams avert cat-astrophe
Dealership service departments are used to customers complaining their engine is making knocking or pinging sounds. But the service crew at West Herr Chevrolet of East Syracuse in New York recently heard a different engine complaint. "A customer p.....»»
Apple discontinuing Apple Pay Later, ahead of new features launching this fall
Apple has announced that it is no longer offering Apple Pay Later, the “buy now, pay later” service that launched in the United States last year. The change goes into effect starting today, Apple says. Existing users with open Apple Pay Later loa.....»»
Softbank plans to cancel out angry customer voices using AI
Real-time voice modification tech seeks to reduce stress in call center staff. Enlarge (credit: Getty Images / Benj Edwards) Japanese telecommunications giant SoftBank recently announced that it has been developing "emot.....»»
Medibank breach: Security failures revealed (lack of MFA among them)
The 2022 Medibank data breach / extortion attack perpetrated by the REvil ransomware group started by the attackers leveraging login credentials stolen from a private computer of an employee of a Medibank’s IT contractor. According to a stateme.....»»
Apple abruptly abandons “buy now, pay later” service amid regulatory scrutiny
Apple Pay Later discontinued after officials require more consumer protections. Enlarge (credit: sesame | DigitalVision Vectors) Apple has abruptly discontinued its "buy now, pay later" (BNPL) service, Apple Pay Later, w.....»»
Softbank unveils plans to cancel out angry customer emotions using AI
Real-time voice modification tech seeks to reduce stress in Japanese call center staff. Enlarge (credit: Getty Images / Benj Edwards) Japanese telecommunications giant SoftBank recently announced that it has been develop.....»»
Edge services are extremely attractive targets to attackers
The cyber threat landscape in 2023 and 2024 has been dominated by mass exploitation, according to WithSecure. Edge service KEV vulnerability trends 64% of all edge service and infrastructure Common Vulnerabilities and Exposures (CVEs) in the Known Ex.....»»
Datadog App Builder helps accelerate issue remediation
Datadog launched Datadog App Builder, a low-code development tool that helps teams create self-service applications and integrate them securely into their monitoring stacks. These customized apps help accelerate issue remediation at scale by enabling.....»»
Mass exploitation is the new primary attack vector for ransomware
The cyber threat landscape in 2023 and 2024 has been dominated by mass exploitation, according to WithSecure. Edge service KEV vulnerability trends 64% of all edge service and infrastructure Common Vulnerabilities and Exposures (CVEs) in the Known Ex.....»»
High-severity vulnerabilities affect a wide range of Asus router models
High-severity vulnerabilities affect a wide range of Asus router models.....»»
ChatGPT was down again – here’s what you need to know about the outage
Nearly two weeks after a major outage hit ChatGPT, OpenAI's service had issues again on June 4, 2024, in the form of a three-hour outage......»»
Asus responds to customer service failures with new promises
After YouTube channel Gamers Nexus conducted an independent investigation into Asus' customer service, the company has vowed to change it ways......»»
Bethesda’s Todd Howard responds to Starfield paid mods controversy
Todd Howard responded to the backlash around a recent paid mods Starfield release, bringing back old concerns over the practice.....»»
5 carriers you should use instead of T-Mobile
While T-Mobile is a great carrier, it's not the most affordable. Here are five alternatives that will give you solid service and keep more money in your wallet......»»
How to upload images to ChatGPT
ChatGPT can do so much more than sling words. Here's how to upload images to the AI service as well......»»