5th Circuit court upends FCC Universal Service Fund, ruling it an illegal tax
Court says Universal Service fee is "misbegotten tax" that violates Constitution. Enlarge / FCC Chairwoman Jessica Rosenworcel testifies during a House hearing on March 31, 2022, in Washington, DC. (credit: Getty Images | Kevin.....»»
Carriers claim new FCC rule will make your phone more expensive
The U.S. government is considering new rules for carriers to follow when it comes to locked phones. Some carriers are not pleased......»»
Why a lot more used EVs are about to become eligible for a tax credit. Older ones are a mixed bag
First-generation EVs have design flaws and technological quirks that render them a mixed bag in terms of value. Late-model-year used vehicles are typically more reliable, though different climates or histories can affect battery health......»»
Carriers don’t want to unlock your iPhone, say it’s for your own good
Back in June, the Federal Communications Commission (FCC) has proposed a new rule, under which carriers will have to unlock your iPhone or Android smartphone within 60 days of activation. Two of the biggest US carriers, AT&T and T-Mobile, are no.....»»
Apple and Goldman Sachs fined over $89 million for ‘Apple Card failures’
Apple and Goldman Sachs have officially been hit with over $89 million in fines due to “Apple Card failures.” The Consumer Financial Protection Bureau announced the ruling today after a multi-year probe into Apple Card. While it was initially.....»»
“I am still alive”: Users say T-Mobile must pay for killing “lifetime” price lock
We obtained 900 complaints the FCC received about T-Mobile's infamous price hike. T-Mobile promised users who bought certain mobile plans that it would never raise their prices fo.....»»
Trump says he"ll make interest on car loans tax deductible for vehicles made in U.S.
Trump has not specified if the tax breaks would be available to many foreign-owned automakers who produce millions of vehicles in the U.S., including Volkswagen Group, Toyota and Hyundai......»»
Service tip: Managers need coaching to be better coaches
Service managers need a few strategies and suggested questions to prompt them to be better coaches for their employees, said service trainer and consultant Larry Edwards......»»
Rich Americans may be about to lose a tax benefit they love — and now they"re racing to get their affairs in order
Rich Americans may be about to lose a tax benefit they love — and now they"re racing to get their affairs in order.....»»
Dealership service departments gain ground on independent shops in latest CDK service study
Dealership service departments saw a 14-point jump in customer satisfaction scores in the latest CDK Service Shopper study......»»
How much is Disney Plus? Plans, prices, and features explained
Disney's streaming service is one of today's most popular. But how much does Disney+ cost? We've got the answers, from pricing options to how you can save......»»
Hulu Plus Live TV vs. YouTube TV: how to pick the best live-streaming service
Hulu With Live TV and YouTube TV are two of the biggest streaming services in the U.S. We'll help you decide which is best......»»
Spotify’s new custom cover art feature makes me hate that I still subscribe to Apple Music
Spotify revealed a new feature for its users: custom playlist cover art. Filled with brat summer energy, the music streaming service update finally makes playlists … The post Spotify’s new custom cover art feature makes me hate that I sti.....»»
MagSafe Monday: LISEN phone holder is a must-have travel accessory for frequent fliers
I spent more time than I care to admit in airports this year, and I’ve found the LISEN Universal Flight Airplane Phone Holder Mount for MagSafe to be an exceptional iPhone accessory. It’s not designed to charge but to keep your iPhone secure and.....»»
Goldman Sachs to face CFPB fine over handling of Apple Card disputes
Goldman Sachs’ Apple Card nightmare continues to get worse. A new report today reveals that the Consumer Financial Protection Bureau is set to fine Goldman Sachs after an investigation into its customer service practices for Apple Card. The CFPB.....»»
SailPoint Machine Identity Security reduces the risk associated with unmanaged machine identities
SailPoint launched SailPoint Machine Identity Security, a new Identity Security Cloud product. SailPoint Machine Identity Security is a dedicated product built specifically for machine accounts such as service accounts and bots. Built on SailPoint At.....»»
Russian officials buy four times more iPhones after ban
Despite an official ban on Russian government workers using the iPhone, an unreliable report says that sales have risen dramatically.Moscow at night — image credit: Evgenit/PixabayIt was in 2023 that Russia's Federal Security Service (FSB) tried ba.....»»
Service departments leverage the latest AI-based technology to help grow revenue, increase customer satisfaction
The number of dealership service departments applying artificial intelligence is multiplying, with the technology performing everything from booking appointments to suggesting conversational language for business development center workers. The resul.....»»
The "Club Med" lesson: How service organizations can improve employee well-being and enhance the work experience
Researchers from Nanyang Technological University and EM Lyon have published a new Journal of Marketing study that describes how, under certain conditions, customer interactions can rejuvenate service employees......»»
Gone in a flash: Lake Mohave"s toxic algae bloom may soon let up
Riley Rackliffe follows the stinky green blobs as they travel across Lake Mohave. The aquatic biologist leads a two-man team for the National Park Service, dipping a long stick into the reservoir's problem areas and sending off samples to the Souther.....»»
Tesla faces questions on robotaxi service, $25,000 model and flat sales in Q3 earnings report
Wall Street analysts expect a drop in Tesla's third-quarter margins after it boosted incentives to juice sales of its aging core vehicles, the Model Y crossover and Model 3 sedan......»»