Decoding the formula for a successful career in analytics & technology
Decoding the formula for a successful career in analytics & technology In today’s accelerated digital world, businesses are increasingly investing in technology and innovation to drive better decisions. This has led to a high demand for skilled tec.....»»
Applying leadership perspectives: Working with Global Shared Service teams
The world we live in is influenced by a multitude of social, economic and political factors driving rapid change across industries. Its impact is visible in the global markets as well as in our current workplace dynamics. For instance, successfully n.....»»
6 Methods of Measuring Customer Satisfaction
Customers are the fundamental asset of every business. Customer satisfaction is the primary catalyst that pushes a company forward, ensuring repeat business. However, companies cannot plan their service strategies based on vague data or few interacti.....»»
6 Productivity Hacks for Call Center Supervisors
Call centers are chaotic environments. Agents and supervisors toil away each day to meet the customers and clients’ demands on time. With little recognition for each role, it is important to have a good leadership who can keep the morals high and d.....»»
How to Plan for an Application Development Project?
Entrepreneurs, designers, and developers all share the same exciting energy at the start of a software development project. They’ve been briefed and think the idea is excellent. They want to get stuck in and start building this thing! The details w.....»»
How D2C Brands can build an edge over Ecommerce Marketplaces with Live Shopping
The paradigm has shifted – commerce is now driven by buyers and buyers are in full control of their buying journey and decision making. For buyers, a good experience is not just about the purchase stage but also encircles the pre and post-purchase.....»»
Building Data-driven Organizations: Key Challenges and How to Overcome Them
As businesses worldwide witness drastic acceleration in digitization, organizations are swamped with massive data streams, pushing them to become more data-driven than ever before. Undoubtedly, data is emerging as a critical business asset, but its v.....»»
AI Governance Much Needed by Healthcare Providers : Exploring The Genuine Reasons
Artificial Intelligence or AI has attained continuous evolution over the years and witnessed widespread adoption across major industries of the globe. The Forbes report of December 2021mentions that the number of AI startups since 2000 has increased.....»»
Battery-as-a-service – A way to reduce Electric Vehicles’ cost
Across the globe, economies and companies are focusing on climate change, sustainability, ESG goals, circular economy, etc. with a renewed vigor, especially in the post pandemic world. To combat climate change, automotive companies across the world a.....»»
Challenges and Mitigations in Big Data Testing
Data has become the new gold, as is often bandied about in the media. The remark is not off the mark as data has seen a phenomenal expansion with the level of IT tools being leveraged by businesses worldwide. It has certainly become the new fronti.....»»
Emerging Trends in Social Media
Social’s changing. Fast. Customer service is booming, social commerce is exploding, and TikTok isn’t going anywhere. Getting lost is easy. Every year, and sometimes even more frequently, brands, individuals and marketing teams have to reconsi.....»»
The Future Is Here: How Augmented and Virtual Reality Are Changing the World
Now: Augmented and Virtual Reality (also known as XR) games are getting more popular as headsets like Facebook’s Oculus sell faster than ever. New: Many consumers are beginning to see companies roll out AR features that allow them to see 3D mo.....»»
The Digital Talent War – Winning the Race
Following my previous blog in this 2-part blog series, the war for digital talent is expected to only become fiercer going forward as technology adoption continues to gain steam. A recent study from Gartner revealed that talent shortage is the major.....»»
Threats on the cloud are constantly evolving – here’s how you can safeguard your assets
According to a KPMG report, the five major risks in cloud computing are related to data security, technology, operations, vendors, and finance. All of these risks can result in business interruption, loss of revenue and reputation, as well as failure.....»»
The Hybrid Reality
Companies have had to deal with unprecedented challenges posed by the pandemic. With lockdowns enforcing work from home and the widespread impact on health & safety, organizations responded quickly with medical and financial assistance to employees a.....»»
Data wrangling vs data cleaning
To prepare their data for analysis, data scientists must conduct several features prominently and time-consuming processes. Data creation and consumption have become a way of life for many people. Within this preparation, data wrangling and data c.....»»
Intel Breakthroughs Propel Moore’s Law Beyond 2025
Intel targets more than 10x density improvement in packaging and 30% to 50% logic scaling improvements, and looks beyond classic silicon transistors. SANTA CLARA, Calif.–(BUSINESS WIRE)–What’s New: In its relentless pursuit of Moore’s.....»»
How To Improve Call Deflection?
Have you ever waited in a call queue, trying to reach the customer support? How did you feel? Frustrated? Yes, that’s what most customers feel. If you run a contact center, you are aware of the large volume of incoming calls. But most of these call.....»»
Administering network traffic in a cloud-native environment
Cloud-Native technology is the most efficient technology for the continuous creation and operation of the world’s largest cloud applications. Cloud computing is an approach to building and running applications that take advantage of the cloud c.....»»
Edge computing: The future and next-generation experiences
Edge, coupled with higher 5G bandwidth and low-latency computing in the distributed cloud, is the future we envisioned years ago – within our reach. As per a well-known review, the worldwide edge computing sector will reach $250 billion by 20.....»»