You think your customers want a humanlike AI; you may be wrong
Why brands should consider striving for an AI virtual assistant that's more than human rather than humanlike. Why brands should consider striving for an AI virtual assistant that's more than human rather than humanlike.Read More.....»»
iPhone 16 and iPhone 16 Pro now available for pre-order, here’s what’s new
The iPhone 16 and iPhone 16 Pro are here. Pre-orders for Apple’s latest flagship iPhones have officially opened, with the first orders slated to arrive to customers in one week on September 20. The iPhone 16 and iPhone 16 Pro pack many improveme.....»»
Ford, utility team up to pay EV owners for using less power
Ford is the first automaker to participate in a Southern California Edison program that pays customers $1 per kilowatt-hour in reduced usage during periods of peak demand......»»
Societal factors can shape how companies best respond after customers misbehave
From rule breaking and theft to verbal abuse and foul language, one customer's behavior can negatively affect another customer's experience. How hospitality businesses can best respond to instances of customer misbehavior can depend on the strictness.....»»
Service tip: Reliability, empathy two key components every fixed ops department needs
Reliability, empathy, responsiveness, assurance and tangibles such as staff and dealership appearance are five things dealership service departments need to keep in mind to keep customers happy......»»
Service tip: Reliability, empathy two key components every service department needs
Reliability, empathy, responsiveness, assurance and tangibles such as staff and dealership appearance are five things dealership service departments need to keep in mind to keep customers happy......»»
Opinion: Why some politicians crave your rage—and three ways to resist the game
The Nobel prize-winning economist Elinor Ostrom once wrote about "the danger of self-evident truths" within academic research, warning that they were often wrong, or at the very least misleading......»»
The gas-guzzling, giant engine supercar vrooms back
Upsized and up-powered engines seem to signify a reactionary impulse at the pinnacle of the car market, where top customers count cylinders......»»
Proofpoint expands platform capabilities for broader, adaptive human-centric security controls
Proofpoint has expanded capabilities across its platform to provide customers with broader, adaptive human-centric security controls. These new solutions and integrations shield organizations from incoming threats across messaging, collaboration and.....»»
Saviynt Intelligence delivers identity security analytics through ML and AI capabilities
Saviynt announced the release of its Intelligence Suite with general availability of Intelligent Recommendations, which will provide customers with dynamic roles, access recommendations, actionable insights, and a multi-dimensional weighted trust sco.....»»
The PS5 Pro is the wrong price at the wrong time
The PS5 Pro's $700 price tag is eye-raising, but its timing may be Sony's bigger obstacle......»»
Astrix Security collaborates with GuidePoint Security to secure non-human identities
Astrix Security and GuidePoint Security announced a strategic partnership to help their customers secure and manage Non-Human Identities across their corporate and production environments. With 20,000 Non-Human Identities (NHI) for every 1,000 empl.....»»
Lorne Michaels is in over his head in new Saturday Night trailer
Everything goes wrong for Lorne Michaels in the latest trailer for Sony's Saturday Night, which depicts the chaotic first episode of Saturday Night Live......»»
New measurements reveal the enormous halos that shroud all galaxies in the universe
Have you ever wanted to make a $150,000 gamble? If you're right, you open a new window to the universe. But if you're wrong, you've just wasted a lot of money and time......»»
Apple Card offering two new ways to earn a $200 cash back bonus
After last month’s Apple Card offers ended a few days ago, the company is now testing two new offers for cardholders to earn $200 in Daily Cash, both for new and existing customers. more….....»»
Daily 5 report for Sept. 6: Sales reports, dealer sentiment give Fed good reason to cut interest rates
The bottom line, as sales stagnate and inventories rise, is that automakers and their customers need interest rates to come down soon......»»
Now an established luxury brand, Genesis is refining strategy to win loyal customers
Hyundai's premium brand expects more growth on strong product, new dedicated dealerships and a focus on loyalty......»»
XGIMI announces its new portable and home projectors
XGIMI, a company specializing in home entertainment with premium projectors, announced its new line of projectors on Friday. Customers will find new products such as the MoGo Pro 3 focused on portability and the new HORIZON S Series with a more affor.....»»
Veza and HashiCorp join forces to help prevent credential exposure
Veza announced a partnership with HashiCorp to deliver an integrated solution for solving modern identity security challenges. Together, the Veza Access Platform and HashiCorp Vault empower joint customers to strengthen their identity security postur.....»»
Cequence Security partners with Netskope to provide protection for business-critical APIs
Cequence Security announced a new partnership with Netskope. Through the partnership, Netskope customers can now leverage unique API threat intelligence from the Cequence Unified API Protection (UAP) platform to unlock insights into real-world threat.....»»
Vanta empowers GRC teams to make their security and compliance automated
Vanta announced new product features and milestones, allowing customers to automate existing GRC workflows and gain continuous visibility across their security and compliance program. Vanta’s new Report Center, enhancements to VRM and milestone ach.....»»