TSMC dossier (9): New frontier of customer relation
Many years ago, a friend of mine in the industry told me a joke about customer relationships in the foundry sector. He said that UMC took good care of customers and would actively matchmake customers for partnership opportunities. SMIC took pride in.....»»
SpaceX’s Starlink service just hit a new customer milestone
Four years after going online, SpaceX's internet-from-space Starlink service now reaches 4 million customers globally, it was announced on Thursday......»»
Review: Intel Lunar Lake CPUs combine good battery life and x86 compatibility
But it's too bad that Intel had to turn to TSMC to make its chips competitive. An Asus Zenbook UX5406S with a Lunar Lake-based Core Ultra 7 258V inside......»»
Overheard: View your repair shop from the perspective of the customer
Shop owners should spend a couple hours each month thinking about how the customer perceives their repair facility, Lauralee Schmidt, co-owner of Schmidt Auto Care in Springboro, Ohio, said on the "Ratchet+Wrench Radio" podcast......»»
F&I tip: Make a connection before you start your pitch
Finance and insurance managers should try to get to know the customer before they start selling, said Jimmy Magee, general manager of Audi Turnersville in New Jersey. "You can find out what the most important things will be to them by having a short.....»»
Why new antivirus software may have just installed itself on your PC
After facing a ban in the United States, Russian antivirus company Kaspersky has deleted and replaced its software on customer PCs......»»
Potential breakthrough in battle against antibiotic resistance from historic brine
A historic brine bath is the site of a potential breakthrough in the prevention of antibiotic resistance in relation to MRSA, and other hospital pathogens......»»
From pollution to power: Merging wastewater treatment and energy generation with capacitive MFC innovations
Imagine standing on the edge of a new frontier, where waste—something we often view as a problem—becomes the solution. We live in a world that needs innovation, where environmental challenges demand a sustainable approach, and where we need techn.....»»
“A total lump of… ”: Customer frustration as ISP’s smart TVs won’t turn on
Problems with UK Sky hardware started Thursday, seem partially fixed. Enlarge (credit: Sky) Hundreds of owners of smart TVs and streaming devices from United Kingdom telecom Sky reported that their hardware stopped powe.....»»
Apple is now manufacturing one of its iPhone chips in the US
TSMC Arizona’s factory has started producing Apple’s A16 Bionic chips. First introduced with the iPhone 14 Pro, Cupertino has begun making one of its latest … The post Apple is now manufacturing one of its iPhone chips in the US app.....»»
Apple regains crown as sole winner of American Satisfaction Index, HP passes Samsung
In 2023, Samsung broke Apple’s 20-year streak of winning first place in the American Customer Satisfaction Index for personal computers by forcing a tie. This year Apple has returned to ruling the category while HP won second, knocking Samsung down.....»»
Apple A16 chips now being made in the US, creating a mystery
Apple A16 chips are now being made in TSMC’s US chipmaking plant in Arizona, according to a new report. It’s said that while yield rates are lower than those achieved in Taiwan, they are very close to hitting the same standards. The big myster.....»»
Fivetran Hybrid Deployment keeps sensitive data within the customer’s environment
Fivetran announced Hybrid Deployment, a new solution that allows customers to securely run data pipelines within their own environment from the Fivetran managed platform, providing a single control plane to manage all data sources, whether they are c.....»»
Appeals court upholds prison sentence for irate service customer who refused to leave dealership
The customer blamed a faulty hood latch for a crash and wanted an Arkansas dealership to repair his vehicle for free......»»
AT&T fined $13M for data breach after giving customer bill info to vendor
AT&T data should have been deleted but remained in cloud for years before hack. Enlarge (credit: Getty Images | Ronald Martinez) AT&T agreed to pay a $13 million fine because it gave customer bill information to a vendor.....»»
Buick leans in to premium design for long-term sales growth
With the redesigned 2025 Enclave crossover, Buick has a fully overhauled product lineup and is seeking to generate brand awareness and customer consideration......»»
AirPods are having their Apple Watch moment
Some seriously impressive new health-related features are coming to AirPods Pro 2. The customer reach of these features will be especially great for the same reason Apple Watch impacts so many lives. more….....»»
Report reiterates 2nm chips for iPhone 17, but highlights the challenges
We heard back in July that Apple chipmaker TSMC was running ahead of schedule on trial production of 2nm chips expected to debut in next year’s iPhone 17 – and a new report reiterates this. However, it highlights the challenges involved with t.....»»
Societal factors can shape how companies best respond after customers misbehave
From rule breaking and theft to verbal abuse and foul language, one customer's behavior can negatively affect another customer's experience. How hospitality businesses can best respond to instances of customer misbehavior can depend on the strictness.....»»
Suspect arrested over the Transport for London cyberattack
The UK National Crime Agency has arrested and detained a suspect – a 17-year-old male in Walsall (West Midlands) – on suspicion of Computer Misuse Act offences in relation to the Transport for London (TfL) cyberattack, the agency has anno.....»»
Nissan cuts output of 2 core models, including bestselling Rogue
In a memo to retailers obtained by Automotive News, Nissan said it will cut production of the Rogue crossover and Frontier pickup by up to 40,000 vehicles......»»