Report: 76% of consumers would stop doing business with a company after just one bad customer experience
A customer experience study from Invoca shows that as inflation increases, so do expectations for great customer service. A customer experience study from Invoca shows that as inflation increases, so do expectations for great customer service.Rea.....»»
Tesla recalling nearly 3,900 Cybertrucks for faulty accelerator pedals, NHTSA says
A dislodged pedal could cut torque on both the accelerator and brake pedals, increasing the risk of a crash, the National Highway Traffic Safety Administration said in its recall report on Friday......»»
AuditBoard expands executive team to support the next phase of growth
AuditBoard announced it has brought on public SaaS company veteran Jeff Harper as Chief Human Resources Officer (CHRO) to help scale the organization and infrastructure, continue to attract and retain exceptional talent, and steward AuditBoard’s aw.....»»
Prime Video looking to fix “extremely sloppy mistakes” in library, report says
Business Insider reports of inaccuracy concerns that could hurt viewership. Enlarge / Morfydd Clark is Galadriel in The Lord of the Rings: The Rings of Power. (credit: Amazon Studios) Subscribers lodged thousands of com.....»»
Stars vs. numbers: How consumers perceive online rating formats
Mathematically speaking, scoring 3.5 out of 5 is the same as receiving three and a half stars on a five-star scale. But visually speaking, the numbers don't add up......»»
Review: Astropad Rock Paper Pencil v2, the pen-on-paper iPad upgrade gets even better
Last year Astropad launched its impressive Rock Paper Pencil kit for iPad that delivers a reusable/removable matte screen protector plus a ballpoint-style Apple Pencil tip for a real pen-on-paper experience. This year the company delivered Rock Pape.....»»
Big Starfield Updates Coming Soon, Here’s What We Could See
Bethesda says Starfield players can expect big updates in the near future. It hasn’t specified what it plans to announce, but there are several possibilities. In an interview with IGN, Bethesda boss Todd Howard stated the company is planning so.....»»
New YouTube AI Features Available, Here’s How to Get Them
YouTube’s trotted out new conversational AI features for Android users and they may help users avoid clickbait content. In a post on its website, the company’s outlined experimental AI features it’s currently working on. The experim.....»»
Google’s latest layoffs are in finance and real estate
Google's almost uncountable number of layoffs continues. Enlarge (credit: Sean Gallup | Getty Images) Google CEO Sundar Pichai promised more layoffs at Google this year, and the company is delivering. Business Insider w.....»»
GM sees opportunity for hydrogen as diesel alternative
GM is participating in a five-year federally funded project that will deploy its hydrogen fuel cell technology in a vehicle for use by a utility company......»»
Hubble goes hunting for small main belt asteroids
Like boulders, rocks, and pebbles scattered across a landscape, asteroids come in a wide range of sizes. Cataloging asteroids in space is tricky because they are faint and they don't stop to be photographed as they zip along their orbits around the s.....»»
Bird flu in cattle: What are the concerns surrounding the newly emerging bovine H5N1 influenza virus?
The confirmed presence of bird flu in American dairy cattle in a March 25 report from the U.S. Department of Agriculture (USDA)—and a case in Texas where a human working with cattle was infected—has put Canadian public health experts on high aler.....»»
Ally net income plunges 51% in Q1, auto applications set record
Ally's auto business saw a record 3.8 million applications from consumers during the first quarter with 40% of new loan originations in the top credit tier......»»
Review: Razer launches new Kishi Ultra USB-C controller grip for iPhone 15 and iPad mini 6
Razer has now unlocked the god-tier of mobile gaming. The company today is launching its latest smartphone controller grip for iPhone 15 and Android handsets. On top of just fully embracing USB-C, the new Razer Kishi Ultra steps up to deliver a more.....»»
SpaceX tallies 1st of two launches over two days from Space Coast
SpaceX launched Wednesday evening the first of a pair of Space Coast rockets in two days, both carrying batches of the company's Starlink satellites......»»
US-made chips will cost Apple more, despite govt subsidies
Apple has pledged to buy US-made chips once TSMC’s Arizona plants come online, but the company may have to pay more for them. TSMC’s chief exec has said that it plans to charge customers more for chips made outside of Taiwan, due to the higher.....»»
Apple Singapore campus getting two more buildings for new AI work
We’re expecting 2024 to be the year Apple builds generative AI features into iOS 18, and the company has announced a $250M investment to support ongoing work in this field. The Apple Singapore campus is growing from one building to three, to provid.....»»
100,000 iPhones stolen instead of scrapped; Apple accused of shredding usable devices
Almost 100,000 iPhones which Apple paid a contractor to scrap were instead stolen and shipped off to China, according to an in-depth report. Apple sued the company concerned, but now appears to have abandoned the lawsuit, with the report suggestin.....»»
Apple touts halving emissions and increased recycling rates in 2024 environmental progress report
Apple has an ambitious goal to create a fully carbon neutral value chain for its products by 2030, and every year it charts its progress in its annual Environmental Progress Report. The 2024 report published today highlights a milestone achievement f.....»»
How to Create Your Own Android App Without Coding Knowledge: A Guide to Using App-Building Platforms
In today’s digital age, having the ability to create an app can significantly enhance your personal or business ventures by increasing visibility and engagement. For those without a background in programming, visual development platforms offer.....»»
Ivanti patches critical Avalanche flaw exploitable via a simple message (CVE-2024-29204)
The newest version of Ivanti Avalanche – the company’s enterprise mobile device management (MDM) solution – carries fixes for 27 vulnerabilities, two of which (CVE-2024-29204, CVE-2024-24996) are critical and may allow a remote unau.....»»