Customer Experience in Crisis? Look to Higher Education for Lessons
If you think of today’s students as the customers, there are lessons to be gained from today’s student experience. Continue reading........»»
Balancing security and user experience to improve fraud prevention strategies
In this Help Net Security interview, Jennifer White, Senior Director for Banking and Payments Intelligence at J.D. Power, discusses how financial institutions can improve customer satisfaction during fraud resolution, covering proactive fraud prevent.....»»
Study highlights negative impact of COVID-19 pandemic on special education students in Michigan
The COVID-19 pandemic adversely impacted K-12 education and its effects have been well documented. However, there has been less focus on how the pandemic affected the special education system; specifically, that system in Michigan......»»
Plagiarism detection software sparks widespread student concern
In a new study, around half of the high school and university students from seven European countries are concerned about the use of plagiarism detection software in education. Their concerns lead to counterproductive behavior and misdirected learning.....»»
Why do we get headaches from drinking red wine?
It's not the tannins or sulfites after all. Medical accounts of red wine headaches go back to Roman times, but the experience is likely as old as winemaking—something like 10,00.....»»
Why does red wine cause headaches? Research points to a compound found in the grapes" skin
Medical accounts of red wine headaches go back to Roman times, but the experience is likely as old as winemaking—something like 10,000 years. As chemists specializing in winemaking, we wanted to try to figure out the source of these headaches......»»
Planning a holiday? Three ways to reduce your carbon footprint
These holidays, planet Earth looks likely to be hotter than ever before. Research found that in 2024, global temperatures temporarily rose 1.5°C higher than the average from 1850 to 1900—a pre-industrial time when the first global temperatures wer.....»»
How cities are reinventing the public-private partnership: Four lessons from around the globe
Cities tackle a vast array of responsibilities—from building transit networks to running schools—and sometimes they can use a little help. That's why local governments have long teamed up with businesses in so-called public-private partnerships......»»
Cost of retail crime up 40% over two years, Australian research shows
A new retail crime study has revealed escalating challenges for the retail sector, with shoplifting, employee theft, fraud and customer aggression rising to record levels......»»
EV drivers are not going back to gas cars, global survey says
Nearly all current owners of EVs are either satisfied with the experience, and 92% of them plan to buy another EV, according to a global survey. .......»»
Sony WH-1000XM4 headphones are down to just $200
Experience active noise-cancelling like never before with the Sony WH-1000XM4 Wireless Headphones, now on sale for just $200!.....»»
F1 Arcade trip report: Great sims make for a compelling experience
It's like Top Golf, but with F1 simulators instead. Formula 1’s recent popularity still feels a little strange to longtime fans of the sport, particularly in the US, where it h.....»»
Creating a global map of different physics laboratory classes
Physics lab courses are vital to science education, providing hands-on experience and technical skills that lectures can't offer. Yet, it's challenging for those in Physics Education Research (PER) to compare course to course, especially since these.....»»
Unhappy with One UI 7 animations? Samsung says they’re going to get better
The One UI 7 beta has been out for about a week, but fans report sluggish animations and a less-than-pleasant user experience......»»
Redefining wealth and embracing technological innovation for a more sustainable future
As the global climate crisis intensifies, the demands for innovative and scalable solutions grow increasingly urgent. In a recent article published in Frontiers in Energy, Nobel laureate Dr. Steven Chu, from Stanford University, and Qi Wang of the U......»»
Tilted magnetic materials offer fresh path for thermoelectric applications
A research team from NIMS and UTokyo has proposed and demonstrated that the transverse magneto-thermoelectric conversion in magnetic materials can be utilized with much higher performance than previously by developing artificial materials comprising.....»»
Land use in tropical regions: Biodiversity loss due to agricultural trade three times higher than thought
Exporting agricultural products from tropical regions to China, the U.S., the Middle East, and Europe is three times more harmful to biodiversity than previously assumed......»»
Apple Vision Pro gets more comfortable with Kontor Head Strap
A medical vendor with decades of experience making medical-grade head gear has revealed a new strap to make the Apple Vision Pro hugely more comfortable.ResMed Kontor Head Strap for Apple Vision Pro - Image Credit: ResMedLike other headsets, the Appl.....»»
Apple now selling medical expert-designed Vision Pro accessory that solves top user complaint
Aside from the $3500 starting price, there’s one common complaint about Apple Vision Pro that most customers experience. Apple has worked with an unlikely partner to provide a solution that the Cupertino firm will sell directly. more….....»»
Education scholar calls for ecological shift to "school within a school" to give students autonomy needed for success
The essence of schooling has changed little since the 19th century, even amid calls for change and attempts at reform. A new analysis from a University of Kansas education expert calls for a paradigm shift to a "school within a school" model that loo.....»»
How to customize your social media by finding and making Bluesky feeds
Feeds are lists users on Bluesky create to customize their experience on the site. Here's how you can find feeds and create your own......»»