6 Methods of Measuring Customer Satisfaction
Customers are the fundamental asset of every business. Customer satisfaction is the primary catalyst that pushes a company forward, ensuring repeat business. However, companies cannot plan their service strategies based on vague data or few interacti.....»»
Who owns customer identity?
When I’m talking with prospective clients, I like to ask: which department owns customer identity? Everyone immediately looks towards a different team. While every team touches customer identity at some point, the teams that own it differ from orga.....»»
From iPhones to Apple Watch, Apple fans keep showing broad device adoption
A considerable segment of Apple's customer base own more than one of the company's products, and their loyalty is a better indicator of the company's success than just numbers.Apple device adoption holds steady among US consumersApple's hardware ecos.....»»
Paleontologists unearth what may be the largest known marine reptile
The fossilized remains of a second gigantic jawbone measuring more than two meters long has been found on a beach in Somerset, UK. Experts have identified the bones as belonging to the jaws of a new species of enormous ichthyosaur, a type of prehisto.....»»
Research explores the benefits and risks to pornography
Consuming pornography can lead to improved sexual satisfaction—or it can be detrimental to it, as different content types are associated with different outcomes......»»
10 best revenge movies of all time, ranked
The greatest revenge movies offer gripping stories, intense action, and cathartic satisfaction, from the over-the-top Kill Bill to the stylish John Wick......»»
T-Mobile customer gets a $140,000 bill after a three week vacation in Switzerland
A T-Mobile customer was hit with a bill of over $140,000 after a three week vacation in Switzerland, which is honestly crazy. The post T-Mobile customer gets a $140,000 bill after a three week vacation in Switzerland appeared first on Phandroid......»»
Scientists develop framework to measure plastic emissions and bolster U.N. efforts to reduce pollution
University of Toronto (U of T) scientists have developed a framework for measuring plastic pollution emissions akin to the global standard for measuring greenhouse gas emissions. The researchers say the approach will boost identification of the bigge.....»»
Seed ferns experimented with complex leaf vein networks 201 million years ago, paleontologists find
According to a research team led by paleontologists from the University of Vienna, the net-like leaf veining typical for today's flowering plants developed much earlier than previously thought, but died out again several times. Using new methods, the.....»»
How to type an em dash in Windows
There are many ways to access the em dash punctuation in the Windows operating system. Check out several methods and find the one that works best for you......»»
AI can help dealers boost customer service, make financial decisions
Dealers are using AI to enable their systems to aid in financial decisions, said Rich Sands, CEO of Stella Automotive AI......»»
Speed of AI development is outpacing risk assessment
Traditional methods of evaluating accuracy and safety are flawed. Enlarge / Google, Anthropic, Cohere, and Mistral have each released AI models over the past two months as they seek to unseat OpenAI from the top of public ranking.....»»
Measuring the atmospheres of other worlds to see if there are enough nutrients for life
Life on Earth depends on six critical elements: carbon, hydrogen, nitrogen, oxygen, phosphorous, and sulfur. These elements are referred to as CHNOPS, and along with several trace micronutrients and liquid water, they're what life needs......»»
BMW reveals new products, retail strategy at dealer meeting
BMW will use technology and data sharing with dealerships to improve the customer experience and drive loyalty and after-sales revenue......»»
How exposure management elevates cyber resilience
Attackers are adept at identifying and exploiting the most cost-effective methods of compromise, highlighting the critical need for organizations to implement asset identification and understand their assets’ security posture in relation to the.....»»
Bias distribution and regulation in photoelectrochemical overall water-splitting cells
The photoelectrochemical (PEC) overall water-splitting reaction (OWS) has been fully developed in the past decade, especially in new catalysts, characterization methods and reaction mechanisms. Compared with the hydrogen evolution reaction (HER), the.....»»
Research introduces digital games along with multimedia debriefing to address cyberbullying
The global COVID-19 pandemic caused much suffering and tragedy and continues to do so. One aspect of our everyday lives that was massively disrupted was education. Conventional classroom teaching methods had to be digitized urgently during lockdowns.....»»
eDNA methods give a real-time look at coral reef health
The human gut is full of microbes. Some microbes can make people sick, while others are responsible for balancing gut health. But humans aren't the only species whose health depends on these microorganisms. Coral reef ecosystems rely on microorganism.....»»
How to bring the same B2C customer experience to B2B customers
How to bring the same B2C customer experience to B2B customers.....»»
AI alone will not fix bad customer service
AI alone will not fix bad customer service.....»»
Sediment discovery unlocks Australia"s hidden net-zero resource potential
A new method of measuring sediment thickness across Australia's interior offers a cost-effective and straightforward solution for estimating seismic hazard and resource potential while reducing carbon footprint, according to the largest study of its.....»»