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IT"s Role in Enabling a Customer-Centric Mindset

Companies should put customers at the center of their business strategy and support them throughout their buying journey......»»

Category: topSource:  cioinsightMar 20th, 2017

The past, present, and future of design in Silicon Valley

 The following is an excerpt from The Way to Design, a guide to becoming a designer founder and to building design-centric businesses. Adapted and reprinted with the author’s permission. Until very recently, success in Silicon Valley requi.....»»

Category: topSource:  techcrunchRelated News4 hr. 28 min. ago

Wait, who’s that?! These lucky actors landed two hit shows at once

It's cause for celebration when an actor scores a role on a top series, but even bigger applause is in order when they score roles on two hit shows at the same time. Check out these famous faces who did just that. The post Wait, who’s that?! Th.....»»

Category: topSource:  digitaltrendsRelated News13 hr. 45 min. ago

When Cars Fly? Uber Wants To Test On-Demand Air Transport by 2020

Uber said it plans to test flying cars by 2020, with the goal of eventually enabling customers to "push a button and get a high-speed flight in and around cities." The embattled ride-sharing company, which is facing a high-stakes intellectual proper.....»»

Category: topSource:  scitechtodayRelated News16 hr. 44 min. ago

Debian Developer Imprisoned In Russia Over Alleged Role In Riots

An anonymous reader writes: "Dmitry Bogatov, Debian developer and Tor node admin, is still being held in a Moscow jail," tweeted the EFF Saturday. IT Wire reports that the 25-year-old math teacher was arrested earlier this month "on suspicion of orga.....»»

Category: topSource:  slashdotRelated NewsApr 30th, 2017

The Handmaid’s Tale is the most horrific thing I have ever seen

Also, it’s weirdly funny. And that’s why you need to watch it right now. Enlarge / The handmaid June (Elizabeth Moss) must wear regulation red, with a bonnet covering her face, to signify that role as a slave designated to bear children for.....»»

Category: topSource:  arstechnicaRelated NewsApr 29th, 2017

Steven Universe: Attack the Light is a perfectly portable role-player

These days, keeping up with games can be a full-time job. So how do you separate the signal from the noise, the wheat from the chaff, the Temple Runs from the Temple Jumps? Allow us to help by regularly selecting a game You Should Play. Licensed.....»»

Category: mcitoshSource:  macworldRelated NewsApr 29th, 2017

Microsoft hires former FTC figure for new privacy role

 On Friday, Microsoft announced that it will create a new role for former Federal Trade Commissioner Julie Brill. Brill will take the lead on privacy, data protection and regulatory issues at Microsoft as the corporate vice president and deputy.....»»

Category: topSource:  techcrunchRelated NewsApr 28th, 2017

Home Depot reportedly stored customer information on accessible webpage

Home Depot's complaint system for its MyInstall service leaked customer information by not securing it in any fashion. The data was crawlable by search engines and included names, addresses, and images of customers. The post Home Depot reportedly sto.....»»

Category: topSource:  digitaltrendsRelated NewsApr 28th, 2017

Macronix reports profit for 1Q17

Macronix International has reported its third consecutive profitable quarter enabling its net value per share to stay above NT$5 (US$0.17). The maker of flash and mask ROM memory expects to resume trading under normal conditions on the Taiwan Stock E.....»»

Category: itSource:  digitimesRelated NewsApr 28th, 2017

Article: UK Book Sales Hit New High

2016 was a record-setting year for the UK’s publishing business, with sales of books and journals reaching a new high of £4.8 billion ($6.5 billion). But ebooks played a lesser role than in years past, with sales down 3%......»»

Category: internetSource:  emarketerRelated NewsApr 28th, 2017

Uber’s Anthony Levandowski out as Advanced Technologies lead amid legal fight

 Uber’s Anthony Levandowski, who founded Otto and then became head of Uber’s Advanced Technologies Group (ATG) once Otto was acquired by the ride sharing company, is stepping aside from his role as head of ATG. The move comes as Uber.....»»

Category: topSource:  techcrunchRelated NewsApr 27th, 2017

Emilia Clarke Says Talking Han Solo Film "Scarier" Than GoT

While Clarke remained tight-lipped on her role, she said Alden Ehrenreich is "magnificent" as young Han Solo. Game of Thrones star Emilia Clarke shared a few words about her involvement in the upcoming Han Solo movie, saying that discussing Di.....»»

Category: gameSource:  ignRelated NewsApr 27th, 2017

Microsoft"s ‘Salesforce Light’ Adds Bing, Cortana, Flow

Microsoft started rolling out its Outlook Customer Manager (OCM) for general release this week, adding a few updates to what it had initially previewed last November.  The initial release provided an OCM iOS app and cloud-based customer relati.....»»

Category: itSource:  cmswireRelated NewsApr 27th, 2017

Virgin Mobile ranks highest, Rogers lowest in Canadian wireless customer care satisfaction study

Virgin Mobile has ranked the highest in wireless customer care satisfaction in Canada, according to a study published by marketing information services company J.D. Power. Rogers, however, ranked the lowest in customer satisfaction. The J.D. Power 2.....»»

Category: topSource:  mobilesyrupRelated NewsApr 27th, 2017

Customer Experience Summit ‘Makes Sense’

The June 20-21 Automotive CX Summit in Los Angeles evolves from the previous back-to-back Automotive Customer Centricity Summit and the Automotive Social Media Summit. read more.....»»

Category: topSource:  theglobeandmailRelated NewsApr 27th, 2017

Virgin Mobile ranks highest, Rogers lowest in wireless customer care satisfaction in Canada, says study

Virgin Mobile has ranked the highest in wireless customer care satisfaction in Canada, according to a study published by marketing information services company J.D. Power. Rogers, however, ranked the lowest in customer satisfaction. The J.D. Power 2.....»»

Category: topSource:  mobilesyrupRelated NewsApr 27th, 2017

Virgin Media’s Super Hub 3 allegedly has another flaw – and it’s a big one

Nasty vulnerability could ruin anyone’s day, whether you’re an online gamer or remote worker. If you’re a Virgin Media customer with the newest Super Hub 3, here’s some bad news – the router is allegedly open to being h.....»»

Category: topSource:  techradarRelated NewsApr 27th, 2017

Your Vodafone contract may be about to jump up in price

Vodafone is upping its prices from May onward, but only for some customers. Will you be affected? Vodafone has confirmed it is going to be increasing its prices next month, but it won't be for every customer.Anyone on Vodafone who is out o.....»»

Category: topSource:  techradarRelated NewsApr 27th, 2017

Truebill automatically cancels subscriptions and refunds bank fees

Truebill, a free subscription management service, can cancel your Spotify subscription for you. Now, the service is enabling bank-fee tracking, and you can potentially get refunds from your bank. The post Truebill automatically cancels subscriptions.....»»

Category: topSource:  digitaltrendsRelated NewsApr 27th, 2017

Corsair Vengeance LED DDR4-3200C16 32GB Review

With their Vengeance LED modules Corsair has some good looking DRAM modules on the market. The customer receives a red illumination, which in combination with the black heatspreader, looks rather compelling. Apart from that the specs are in.....»»

Category: topSource:  pcstatsRelated NewsApr 27th, 2017